Every visit has only been pleasant. The workers are informative and helpful. This morning I woke up with the ball that keeps my piercing together missing. Not only did they replace the entire piercing with a slightly roomier hoop, but they refused payment for it. I will be visiting them again. Read Less

I always come to BJP to get my body jewelry . The price is right. There is a very good selection. The staff are generally always helpful and patient. Shopping for body jewelry can be extremely needy and it always great to have someone who is knowledgeable. Today I was helped by the owner Kim, whom I've never met before and didn't know who she was when she was helping me. It was a real treat and fantastic reflection of company image. Charles cashed me out and it was a fantastic experience. I'll be back for sure and I always spread the word! Thanks! Read Less

The worker Chelsea is really awesome, she is very helpful in every way! She helped me get what I needed for my piercings as well as for my gauged ears. They are clean and have pretty good prices! They always do their best to accommodate you in every way! Read Less

I went there at the end of February to have my nose piercing changed and I had a continuous hoop put in and the part where you bend it to open got stuck in my nose and the piercer denies it was his fault that it happened. I thought they could do something as simple as changing a nose piercing but I guess not. Please don't go there to get anything changed or pierced. Read Less

The only reason why this is getting a star is because of the girl who checked me out. I have long nails and a hard time putting in my jewelry. I paid extra to have assistance. The piercer was so rude and said he couldn't find my hole... made me bleed and stretched out my hole. I went downstairs and the part that took me the longest was taking it out of the bag. He had no customer service and no idea what he was doing...thanks for the Gaiged nostril buddy. Read Less

I don't recommend this place for getting a piercing or jewelry. I've been stopping in here since I was about 15 and had pierced my own lip and needed jewelry for it. Back then it was a good store with helpful/very nice workers. Not anymore. Recently I stopped in to get jeweled balls for my barbells. Wore them one time and FOUR of the jewels came out right away. It has one jewel then many around it. I had gotten a few other things while I was in there and I didn't notice until I got home that the lady (don't remember her name) gave me one wrong set of balls. I had asked to get the red, green and light blue jeweled balls and I saw her put them all in the little basket but I wanted to look around a bit more so by the time I get home I open the tiny little bag (that you can't see through. I don't know why they changed the little bags because you used to be able to see everything that was in them) and I was missing my green ones. Instead I saw the red ones, blue ones and plain silver ones you can literally get at any piercing store. I also love when I walk in there an am completely ignored by the workers who'd rather be chatting to each other. Too busy to notice a person standing right there that's willing to spend money on the products they sell that apparently break easily. I understand they've been using a bunch of different people but the first thing you should tell your worker is to be respectful. I have stood at the counter for 20 minutes before without a worker saying a thing. I've even gotten mean looks from some before. Well that will definitely be the last time I ever go there. Bad/lazy workers (that can't even give you what you buy apparently), slow service and cheap products. I used to love this place but it's gone down hill and I'm not gonna waste my money here anymore. I get better jewelry from Amazon for a better price. I might not be able to find the same jewelry but at least it won't break/lose pieces so fast. I'm so fed up with this place. Don't go there. Read Less

took one of my granddaughters in to get a 14 karat gold nose ring because she had her nose pierced somewhere else and the post fell out. First, the girl didn't even know if they had 14 karat gold jewelry so I'm really not certain what I got was 14 gold jewelry. none the last, they were not very helpful at all and end up the nose ring is too small and of course cannot be returned or exchanged. a little help at the time would have been nice. will not go back. Read Less

I got my tattoo here a year ago, so I trusted them since I had such a great experience there the first time. Although this time, when I called to make an appointment, a guy who I hadn't met before rushed through the conversation and smirked at me.. He showed up 15 minutes late to my appointment and didn't apologize. The guy was totally unprofessional; he was not friendly, helpful, or polite. He yanked my nose around, gave me no warning before the piercing, and asked me no questions. Told me wrong cleaning info, and almost got infected. I had to research myself after paying $65 for the most painful piercing exoerience. Big mistake. Read Less