Henry James is very rude, condescending and treated me like I was an idiot. I don’t want to go into detail, but I had horrible anxiety because of him when I left. And the prices here are ridiculous fo... Read More
Henry James is very rude, condescending and treated me like I was an idiot. I don’t want to go into detail, but I had horrible anxiety because of him when I left. And the prices here are ridiculous for something small and simple. Ended up not getting the tattoo, because I didn’t feel comfortable with him anymore.
Edit: So, because the “owner” wants to act like they were there when I was being treated poorly, I was simply trying to convey my ideas, and almost every idea I had, Henry would give me attitude about it, and basically act like it was a stupid idea(which I am the customer, even if you thinks it’s dumb, try to give me some constructive criticism in a nice way). Then after the first picture it wasn’t exactly what I wanted so I asked him to just tweak something small, and that posed him off because I didn’t want to just hop in his chair and get it tattooed. And then when I came back to see the next sketch, it was the EXACT drawing from the picture I showed him that was just supposed to be inspiration for my tattoo. And then said in a VERY condescending tone “this is what you wanted, isn’t it?” And it wasn’t obviously cause I didn’t want the exact picture, but because I already paid I wanted to just get it done. But, as I waited for him to get ready, he talked to other customers for like 15min (wasting my time that I’m paying $120 an hour for), I watched him very slowly set up all the equipment(literally took his sweet time, wasting my money and not caring). And then when he went to shave the small part on my arm where I was getting tattooed, he pulled an uncovered razor from a drawer and shaved my arm with it (I was scared of getting an infection from this). And when he put the stencil on, I simply asked him I wanted it about 1cm from where he put it. And he then argued with me saying it would look “stupid” how I wanted it. Then when I was trying to explain why I wanted to move it he LITERALLY cut me off while I, THE CUSTOMER, was speaking and said in an aggressive tone “do you want me to move it, yes or no.” And of course I said yes, then he laughed in a mocking way at me and began to remove the stencil. At that point I no longer felt safe or comfortable going through with this tattoo with him. My anxiety was sky high from the way he talked and treated me. So I then excused myself and went home, I was able to get my deposit back. And, about a week later my mother was supposed to get a tattoo there, and also look at a sketch done by Henry. And what happened when she got there was, Henry gave her the deposit back for her tattoo and said “I don’t want another bad review” and sent her on her way. Incredibly unprofessional and doesn’t care about his clients, and I’m disappointed that after the owner saw this they had the nerve to comment under it that I don’t know what happened to me at that shop. Instead of trying to justify your employees bad decisions and terrible customer service, maybe you should apologize to me and flak with your employee about not being rude to people paying you for a service! Read Less