I know these folks do good work, because you can see the proof on skin and paper alike. But. I came in for a redesign, but I wanted something custom. The first lady (presumably the manager) condescend... Read More
I know these folks do good work, because you can see the proof on skin and paper alike. But. I came in for a redesign, but I wanted something custom. The first lady (presumably the manager) condescended me as if I had asked for a cardinal sin of the tattoo world. She warned me it's not like I can just get something to cover it, that it could be bigger, as if I couldn't handle it, like a child.I looked at books for a while and found an artist who had the style I was looking for. She was amazing! She looked at my tattoo and we discussed possibilities. I emailed her a bunch of reference stuff I liked and she was thrilled to start making designs. I met her a few days later and we picked one of hers out to refine and then get done. The day before my appointment, I was notified that for whatever reason they canned her and they wanted to move me to another artist.Hesitant, I went back to the books to find someone who could pick up where my other had left off. I gave her the same reference material, she did a tracing of my tat, and a few days later I came back to see what she had come up with. She missed literally everything I had talked about for inspiration and instead had taken a couple keywords, google searched it, and copy/traced it into a horrifying band tattoo of weird, unrelated animals and graffiti. I was speechless for about 5 minutes, holding up what she had done on paper trying to find some polite way to change something. I couldn't. I finally told her I needed to go and I would send her more info. For two days I thought long and hard and it was so far off what I had described it was nearly insulting. I emailed the manager and asked if I could get my $45 down payment back since it wouldn't go to a tattoo. She insisted I continue to work with the second artist and put down the idea of a refund.At that point I gave up. It's not worth the fight for 45 bucks. Like I said, I absolutely am sure these artists can do great work, but somehow I slipped through the cracks. I doubt I was too vague... if anything, I had been very descriptive and the only rationale I can frame is that the second artist was too busy at the time and did not take the time to digest and do a custom piece for me. I'll be taking my business elsewhere when I get the motivation finally back. Read Less