I'm completely bummed out, I don't usually leave reviews period mostly just use this for others reviews but the shop was clean which is a plus. Nice place considering it's near a military base. I went... Read More
I'm completely bummed out, I don't usually leave reviews period mostly just use this for others reviews but the shop was clean which is a plus. Nice place considering it's near a military base. I went in to have the bottom of my naval pierced as well as touch up a quarter sized tattoo and add one this was all communicated before and when I arrived there, so no all of a sudden decisions here and it was a go, by both pierce and tattoo artist. I had called ahead for availability; technically starting yesterday when I Fb chatted someone asking if they had a piercer, the response was "No, not currently". So when I called again tonight mind you YELP says they close at 10pm. So the person answers says the close at "8:30" and is like, "Wait oh that's now nvm well if you come right now we can get you taken care of." Perfect! I rerouted my gps and was 4 miles away. When I got there the piecer and tattoo artist both greeted me. I told them what I wanted and we started with the piercing! The piercers name was TYLER (this review is not reflecting him or his work) as he was and is completely professional, calm and very easy to click with personality wise. However I noticed a sign saying then "CASH ONLY". I'm not sure if that's even listed on their YELP but who doesn't take at least VENMO these days it goes right into the checking account let alone debit card. So I had to walk across the street now; it's later in the dark, in a neighborhood I'm not familiar with and doesn't look "the best" mind you I'm 112 |5'3 (But will stab someone if need be). I get back after I had to talk to the bank because the ATM was suspicious activity on my account. When I returned it was to a shut down , lights off, closed facility. I'm lucky I took my purse as my water was still inside and I do have medical issues that require medication to be taken at certain times. I then stated "Soooo are we not doing the tattoos now or what"? Very confused by this behavior" and whom I presume is the shop owner said "No we close at so and so" still have no idea WHAT TIME THEY ACTUALLY FUCKING CLOSE; ( if you close at 8:30 update your page false advertisement is not only a lie it misleads patrons as well as CASH ONLY) I'm pretty pissed I was not tattooed as I came in before anyone closed a thing and the tattoo artist had agreed with both of my wishes. Then this turns into make it up as we go along?! Doesn't sound like a well or properly ran business or shop (One thing if it's an emergency) but rather than I just want to leave when I want, which don't we all in the real world, unfortunately most jobs don't work like that if you continue to treat your customers this way you won't have one. Anyways; loved the piercer he's New again his name is Tyler and awesome and I go back in a week to get new jewelry. Which puts a bad taste in my mouth to have to deal with the people that completely ruined my experience, which is pretty unfortunate because the reviews seem to be exceptional and I wish I had a tattoo to thank and compliment them on but I do not as he didn't hold to his word and that's really all a man has in this world. Loved the environment little trinkets in the shelves were cool, music was awesome. The last issue I had again with that tattoo artist for some reason I have had this tattoo touched up 4 times pink and red I wanted it purple because I'm so tired of it not healing properly I was about to make it black. It has a huge significant meaning to me and I let him know I wanted it PURPLE. He said "No I'm going to do it red for you it's going to look great and you won't have to ever come back." I then replied , "BUT I DON'T WANT RED I WANT PURPLE! He then basically shut me up by saying we will talk about it when we sit down. HUGE ISSUE HERE , One, THIS IS MY BODY, tattoos are permanent I will let you know if I want red but what i want was and is the COLOR I ASKED FOR (red or pink +blueA=purple) not like it's an out of the question it can't be made scenario! Secondly, giving someone who came in earlier whom also called Etc your word and when they come back from a hot rinky dink convince store ATM (which I also NEVER USE, as these put your cards at high risk for identity fraud to drain your account) they will be tattooed and then closing shop on them is completely tasteless and as far as I'm concerned this needs and should be righted. Idk what kind of customer service or business this is; I thought a good one from the Fb and everything else apparently my experience just sucked because of the Artist for a lack of a better more colorful word I have in mind. I may look nice and sweet but the one thing I hate is shady people, liars and I will completely call you out on your shit, period point blank. PIERCING 5 stars as for the place 1 because I don't have time to waste on people that WASTE MY TIME and act like MY MONEY AND TIME isn't of importance or value. Thank you, Tyler see you in a week. Oh and just so everyone knows THEY NOW HAVE A PIERCER ON STAFF!!! Read Less