5 for artwork quality, 0 for customer service from Mike Torres. I love his work but he likes to reschedule and communicating with him other than contacting the shop, ie. if you know him personally, it... Read More
5 for artwork quality, 0 for customer service from Mike Torres. I love his work but he likes to reschedule and communicating with him other than contacting the shop, ie. if you know him personally, it becomes a bit more difficult. He's done two complete tattoos on me and one partially completed. The partial was the most recent piece he did, its missing a background and some details on the main image - decided not to get it done based on a recent conversation addressing my concerns with him without my receiving an apology and instead, a comment of "whoa Eric, calm down" : I addressed the issue of getting long delays (reschedules and lack of response) before being able to finish the piece. I also paid in full for the whole tattoo to be done, and I get frustrated with bad customer service; I decided I would find someone else to complete it, I even tipped. It almost feels like I paid, then I got delays because he wanted to take on other clients who will need to pay.This could be totally wrong, but that's where the customer's mind will wander. I also trained him at the gym for a bit before getting my first tattoo from him so it made me think if he categorized me under "friend" not necessarily "customer." Hoping this review is helpful, I am hoping that it will help Mike realize that he needs to be on-time, own his mistakes, and be more professional. His art is outstanding. He is a great person. His portfolio is full of amazing work and I love his specialty in portraits. Go to him, give him a chance. He just crossed this line with me and I won't be going back. Regarding work from Jose, he is amazing as well and I haven't had a bad experience from him. Got one tat from him - 5 stars. Read Less