Shaun used low-quality jewelry; It was externally threaded and the complete wrong jewelry for this particular piercing. He didn't evenly space my forward helix piercings. He wore one pair of gloves a... Read More
Shaun used low-quality jewelry; It was externally threaded and the complete wrong jewelry for this particular piercing. He didn't evenly space my forward helix piercings. He wore one pair of gloves and used ONE needle to pierce all three holes! I'm extremely disappointed. I went to two well trusted piercing shops hoping they could either change the jewelry or add in a fourth piercing to make it look even, but they both said I would need to take the jewelry out because due to the angle the piercing was made it would make healing a very long and painful process, and it most likely wouldn't heal properly. I asked if I could leave one or two in but that would make re-piercing very difficult due to the spacing, so I had to take all three out. Now I need to let it heal, and then in a month get it re-pierced. I went in to Skin and Soul to complain, and the owner told me to come back the next day to talk to Shaun. I came in, he was very rude and said that the TWO piercing shops, that said the same thing, just wanted to take my money. The people at Deep Roots were extremely polite, helpful, they listened to all of my concerns, and didn't even charge me to take the jewelry out, or try to sell me anything. Shaun also boasted that he had been a piercer for 16 years and knew what he was doing. Well George W. Bush has been in politics for over 20 years and still started two unnecessary wars--experience doesn't necessarily equate to ability. I must give them some credit, because they did give me a "full" refund, which was $30 less of what I originally spent. Thankfully I looked at the receipt and pointed this out to them, and they fixed their mistake. While I appreciate the refund, I will not be going back, and I encourage everyone who wants to get a piercing to do their research and go somewhere APP certified. I highly recommend Deep Roots, Pierced Hearts, and Slave to the needle, I'm always satisfied with their work. Read Less