I stopped in a few weeks ago to speak to someone about an idea I had and spoke with a really great gentleman who was happy to answer my questions. I was impressed with the portfolios on display. When ... Read More
I stopped in a few weeks ago to speak to someone about an idea I had and spoke with a really great gentleman who was happy to answer my questions. I was impressed with the portfolios on display. When I was ready to get work done, I knew they took walk-ins, and was prepared for a wait. I called first, asking if there was a wait for walk-in and approximately how long, as I am right down the street. A very unfriendly woman barked "First come, first serve!" into the phone. I understand that, I was just asking if there were 20 people waiting in front of me, I would just make an appointment. But she hung up. So...thinking maybe it was just hectic, I'll go down and see about the wait, because like I said, I'm just a couple miles down the road. If the wait is too long, I'll just make an appointment. I walk in and am, at first, ignored while aforementioned unfriendly woman surfs on the net, despite the doorbell announcing that I came in. If she would have bothered to even turn around and look at me with a smile and say "Just one moment..." or something to that extent, I would have been cool with it. But...nope. So I stood there being ignored for a bit. Then, she turned around, no smile or greeting, just something to the effect of "What can I do for you?". I asked about the wait for a walk-in. She said there were a few people ahead of me. Ok, that's cool, I asked if she could give me a ballpark. An hour? 3 hours? Her response was "Oh, I don't know." I said again "Just a ballpark estimate?" to which she replied that she would have no way of knowing. I just stared at her for a minute. I would have been totally satisfied if she even acted like she cared. Had she said "I'm not sure, but let me just see what we hve going and I'll get back to you." or something to that effect. Not just essentially a verbal shrug and back to surfing the net. I can't say I've ever had this kind of answer before at ANY shop I've ever been to in 5 different states. I get it that she can't pin down exactly but there is a huge difference if I am waiting for 4 people to get their boyfriend's initals or if I'm waiting for 4 people to get sleeves. So, needless to say, I left. I would have given this one star but the first guy I talked to was really nice and really answered any questions I had about the artists and their styles. Read Less