Highly recommend! I have several piercings and was happy to find Urban X-change since I am new to the area. The shop is very clean and the piercer knows what he's doing. The employee's were friendly, helpful and professional!Read Less

In all seriousness-Customer service was lousy, there were three employees working and too involved with their inappropriate conversation (they were upset about their regional manager hiring a new employee) to even remotely be helpful. They were exceptionally rude and in all honesty this is not the first time that I have had crap service from this place. I would highly recommend going somewhere else!!! Read Less

i went to get my lip pierced 7/25. and i found the price very reasonable, and the atmosphere was great. the piercer that i had was very nice, and helped calm me down cuz i was nervous. i recommend this place, and i will definitely go back Read Less

it seems that urban exchance is awesome but there not all that clean. Each time i check up the mall i go in. but only to buy rings for my nose and belly. There selection isent all that great unless you have your tounge/other insitefull body parts. [witch they wont let me type] pierced but thats not even it. even my friend goes there to check out there merchendice but sadly nothing his style. Try to check up blue horse shoe if looking for a new piercing. they are most clean and most entertaining. but if you do decide to go there my only advice is have fun. Read Less

I just got my nose pierced there this past Saturday (1/26/2008) and I was very happy with the price, the people and the atmosphere. They all made me very comfortable which was good because I was nervous. I will go back there again for another piercing. Read Less

Quick and easy. The service was great, and the actual piercer was very nice and made the whole process a fun experience. They were a lot of help, and i just called them back today with a question, and i got it a month ago. They continue to answer questions and i can't wait to get another piercing. Read Less

Great Staff. Great look (modern warehouse/techno theme.. love the purple sign and the mask things). i got my tongue pierced and it was cool. got some gauges (6 gauge) for my ears they offered to help me get them in(which was cool) but i could do it so i was like ""Naw. thats cool"". Read Less