I first went to Dr. Carr in 2013 on a recommendation for my adult acne. I never had an issue with acne until after I returned from studying abroad in China about 7 years ago. Since then, I get these r... Read More
I first went to Dr. Carr in 2013 on a recommendation for my adult acne. I never had an issue with acne until after I returned from studying abroad in China about 7 years ago. Since then, I get these random breakouts once a year or two and they're relentless when they come and they can get pretty bad. I don't like relying on medication since my acne is largely hormonal (so my diet and habits don't do much to them), but sometimes you just have to fight fire with fire - especially when I don't want permanent scarring the longer you try to wait it out. Plus, because I never had issues with acne before, I initially thought it was just a phase and when I realised it wasn't, I had no idea what to do.I won't speak much about my visits in 2013, but I can say that Dr. Carr was very professional and she took the time to talk to you during your visit. The receptionist was a little less friendly and more to-the-point. I went to her once a month for 3 to 4 months until my acne had largely disappeared and my visits included a chemical peel as well as acne extractions.On my last visit, the office was still as busy as ever. My appointment was at 10:30 AM and it seemed like they added more staff to the front desk, but I wasn't greeted and wasn't spoken to until much later. Because of the time between this visit and the last, I needed to fill out the forms again and I didn't get the forms until an hour later, roughly 15 minutes before I was let in. Yes, I waited for over an hour past my appointment until I got to see Dr. Carr. I make appointments for a reason. Needless to say, I made it to work a lot later than anticipated.That aside, once I was lead into a room, things went smoothly. I was asked some preliminary questions, given a wet wipe for my face (I had gone with no make up on but did put on sunblock), and then waited a few more minutes for the Doctor. When she came in, we talked about my condition and she asked her questions. What I like about Dr. Carr is that she doesn't make you feel rushed (probably the reason why the appointment times are all backed up) and she tries to get to know you. Plus, the treatments work so far, which is why I returned (it takes me around 30 minutes without traffic to get to her office from where I live). Having had moved since 2013, I went to another dermatologist closer to where I live now with my last breakout but had issues and the results weren't as fast. Plus, the visits with Dr. Carr come with a chemical peel.Do note that she isn't affiliated with any insurance and the cost increased by roughly $20 since my visits in 2013.Main Points:- Front desk service: could be better- Service inside: great, the doctor tries to get to know you and what you want treated, the doctor's experienced- Place/Location: situated on Highway 6 in Sugar Land (not quite a convenient location for me anymore, but it is on a major roadway) and easy to find. The office itself isn't the biggest (your typical doctor's office) but it's good and clean. - Cons: ridiculous wait time (appointment time is just a guideline; I can see a 15 minute wait past the appointed time, but over an hour??) My review is ultimately a 3.5, but I bumped it up to a 4 because of my experience with Dr. Carr and the results I saw based on my 2013 visits. I'm keeping my fingers crossed that the visit for this round of acne will have equally fast results, but this time, she's changing my treatment at my request (I want to stay away from things that will affect my hormones), so we'll see how it works. Read Less