34 Reviews

Timeless Beauty By Renee

Plano, Texas
Reviews
Rebekah C.
5 Nov 2018
REPORT
Hmmm...Renee was professional, courteous, prompt in my emails and or phone calls and open to answer anything prior to appt to make certain I was comfortable and ready when the time came.Great customer... Read More
Hmmm...Renee was professional, courteous, prompt in my emails and or phone calls and open to answer anything prior to appt to make certain I was comfortable and ready when the time came.Great customer service!!!Rebekah Read Less
Sharon S.
21 Jun 2018
REPORT
On May 31st, 2018 I had my lips done by Renee because her office was near my home & because the pictures that she had posted online of her work looked good. I told her that since I was fair skinned wi... Read More
On May 31st, 2018 I had my lips done by Renee because her office was near my home & because the pictures that she had posted online of her work looked good. I told her that since I was fair skinned with blue eyes & blond hair, that I wanted a light pink color. It almost seemed that Renee  tried to put me on the defensive by first telling me that my lips were crooked but that she could make them look better (by charging a lot more money.) Then she told me that I had too much purple in my skin so she would have to use a red color on me, So I trusted her & let her do it. Well, I ended up looking like Bozo the clown when I left there with my big red swollen lips. After waiting 3 weeks for them to start to turn pink (the way Renee had promised me they would do) I went back to Silvia Young, "The Brow Lady" (who had done a wonderful job on my eyebrows previously)to have my "Free Touchup". I told her that I was very disappointed with the color of my lips & that they were supposed to turn pink but were still definitely an orangish red  & I wondered if she could make them pink for me, which she happily did & agreed that the color which Renee had used on me was too red orange to go with my complexion. So for that reason I would hesitate to recommend Renee, because in my opinion, she is trying to hustle her clients into spending more money than they should to try to look better. If I had gone back to her for the $75 touchup, I feel  sure that she would have continued to tell me that they would eventually turn pink & then want to charge me more to make them pink  (as I had requested in the first place) Read Less
Gloria Jean
11 Apr 2018
REPORT
Renée is the best at her craft. She is an artist. For something as delicate and important as your face, look no further. Go see her, have a consult, then try her out. You will never go to another faci... Read More
Renée is the best at her craft. She is an artist. For something as delicate and important as your face, look no further. Go see her, have a consult, then try her out. You will never go to another facialist or permanent make up person again. She is by far the best I’ve ever seen. I highly highly recommend. Read Less
Beverly Groom
3 Mar 2018
REPORT
I love her & her work! I purchased the package of 6 treatments for face, neck & décolleté Micro dermabrasion & lazer. I’ve had 4 out of 6. I’ve seen numerous women come in desperate for Renee to corr... Read More
I love her & her work! I purchased the package of 6 treatments for face, neck & décolleté Micro dermabrasion & lazer. I’ve had 4 out of 6. I’ve seen numerous women come in desperate for Renee to correct botched eyebrows. One man had been burned by a lazer procedure by someone else. SHE’S THE BEST!!!! My sister has had brows & liner Permanent cosmetics and looks great!!! I am amazed how the brows look like hair! Plus she and husband Felix are fun to be around. We laugh and take care of business. Thanks Renee Read Less
Venetia Solis
3 Mar 2018
REPORT
After weeks of doing research I am so grateful to have found Renee !!! She is truly amazing, a very professional and knowledgeable artist at what she does. I had permanent hair stroke eyebrows, which... Read More
After weeks of doing research I am so grateful to have found Renee !!! She is truly amazing, a very professional and knowledgeable artist at what she does. I had permanent hair stroke eyebrows, which she also corrected the discoloration from a previous procedure I had done as well as eyeliner and eyelash inhancements. What a difference, I couldn’t be anymore pleased at what a fantastic job she did!!! Both her and her husband, Felix are such a pleasure and joy to do business with. I’ve referred them to both my sisters who have come to Renee for the permanent cosmetics, microdermabrasion and laser treatment as well as tattoo removal. There is no one else that I would trust more than I trust her. You are awesome Renee !!! Read Less
Gerri Thomas
18 Feb 2018
REPORT
Thank you Renee! I love my lips. You are an artist and have corrected my lips! After many many years of running for lipsticks...I am truly impressed with waking up carefree! If you are considering... Read More
Thank you Renee! I love my lips. You are an artist and have corrected my lips! After many many years of running for lipsticks...I am truly impressed with waking up carefree! If you are considering permanent makeup, start with Renee! Read Less
Gerri S.
17 Feb 2018
REPORT
Thank you Renee Cao!  You are such an artist!  If you are thinking of permanent makeup, please start with Renee.  She is amazing and you won't have regrets!
Gerri T.
17 Feb 2018
REPORT
Thank you Renee Cao!  You are such an artist!  If you are thinking of permanent makeup, please start with Renee.  She is amazing and you won't have regrets!
Madison Montgomery
7 Feb 2018
REPORT
I came to Renee with microbladed eyebrows done by an inexperienced technician. They were uneven and far too dark in color. I was terrified that the damage could not be undone. Renee assured me that sh... Read More
I came to Renee with microbladed eyebrows done by an inexperienced technician. They were uneven and far too dark in color. I was terrified that the damage could not be undone. Renee assured me that she could remove them with no scarring. She is extremely knowledgeable, professional and kind. I trusted her immediately. After two removal sessions, almost every last bit of the pigment has been erased. I feel much more confident now that those misshapen caterpillar eyebrows are gone. Renee truly gave me my face back! I’ve recommended her to everyone I know who is looking to get permanent makeup or removal done. If I had found her before the last technician I used, I never would have needed removal. Her work is absolutely stunning. Renee has also done laser treatments on me to remove moles, milia, and hyperpigmented spots from acne I had when I was younger. I’m extremely happy with the results of those treatments as well and plan to go back for more. It’s a shame that Yelp has filtered out her years worth of positive reviews after she refused to pay their monthly fee. They have a track record of bullying small businesses into submission. I never leave reviews but given what she’s been through, I feel like it’s important to leave a review where it cannot be filtered out or deleted. Thanks for everything, Renee! Look forward to seeing you soon! :) Read Less
Jen Kilby
24 Aug 2017
REPORT
Renee- can't say enough about her- she is a beautiful lady, extremely professional and knows her stuff. Her husband Felix is warm and helpful. They are both amazing. Before Renee, I went to some lady... Read More
Renee- can't say enough about her- she is a beautiful lady, extremely professional and knows her stuff. Her husband Felix is warm and helpful. They are both amazing. Before Renee, I went to some lady who was I'm convinced tried to ruin my face. She did permanent make up on my lips in Barney purple inside my lip line. My lips were almost black from being bruised and were swollen to about 10 times their size. She also royally messed up my eyebrows. About 5 days later I was desperate and started googling for someone to fix what had been done. I came across Renee and noted the hundreds of pictures of her work on her website. Many of the photos were of corrective work so I called her right away. She got me in immediately and knew exactly what color to combine with the Barney purple to make my lips a natural shade of pink/red. She also made sure to line my lips on the actual lip line and not inside so my lips look full again. We had to remove the eyebrows and start over. One other thing I must mention is that Renee has a very light touch. My swelling the second time around I expected to be worse because my lips were so traumatized. In fact, I had no bruising and very little swelling. I recovered seriously in about 3 days! Amazing. My advice- there are many people who claim to know what they are doing. Renee really does. Don't try to save money and go to someone who charges what seems like a cheap price. Believe me it will be much more expensive and painful in the long run. Do it right the first time and you will be better off. Thank you Renee love you!! Read Less
Amber Franco
12 Aug 2017
REPORT
I just left and I have to say wow, I'm blown away by this place! Renee is an artist of beauty. She understands what's aesthetically pleasing to the eye, for your face! First impressions are everything... Read More
I just left and I have to say wow, I'm blown away by this place! Renee is an artist of beauty. She understands what's aesthetically pleasing to the eye, for your face! First impressions are everything and it couldn't have gone better. Her husband Felix is very warm and friendly, makes you feel very welcome. Prior to arrival, I felt embarrassed but they were so sweet, making me feel at ease. I flew from Iowa to have a botched permanent makeup removal done. Do your research, you cant trust yelp or sponsored sites. If you want permanent makeup, hair removal, or have skin questions; see Renee! Read Less
Amber F.
11 Aug 2017
REPORT
Renee is an artist and you should really think twice before picking just anyone to do permanent makeup on your face! She is fixing my bitched lip liner, which was supposed to be a full/ solid lip colo... Read More
Renee is an artist and you should really think twice before picking just anyone to do permanent makeup on your face! She is fixing my bitched lip liner, which was supposed to be a full/ solid lip color. She fixes other's mistakes, constantly! There was a botched client right before me. I'm a nurse and I trust her judgment and knowledge. She has a passion for this work and I have nothing but respect for that! Her husband, Felix was very helpful and welcoming. He even reminded me to sleep elevated tonight to reduce swelling, along with some more after care instructions. Renee was instrumental in showing me step by step how the ink was being removed during the process. The thing I'm most thankful for was their willingness to accommodate my schedule. They fit me in at the end of their night and didn't rush me out. She even explained how to shape my eyebrows with my face shape. I plan to come back, even though I'm all the way from Iowa. She's simply the best! Read Less
Kathleen Varela
14 Jul 2017
REPORT
After doing a lot of research I decided to go to Renee while visiting family in the area, almost 6 six years ago. I already had permanent eye liner and it wasn't bad I just wasn't in love with it. Ren... Read More
After doing a lot of research I decided to go to Renee while visiting family in the area, almost 6 six years ago. I already had permanent eye liner and it wasn't bad I just wasn't in love with it. Renee looked at what I had and shared the options she thought would make me happy. She was so amazing. I travel every summer from Alaska to visit family and Renee has been on my musty see list ever since my first visit. I never feel pressured to do more than what I have budgeted for and I am always treated like a queen. She listens to what I want. Gives her input and works her magic. She is truly an artist. Felix is wonderful as well. I know if I have any questions even after I return to Alaska he is going to respond immediately. My advice is you get what you pay for. Trusting your face to Renee will be the best investment you will ever make. Read Less
Holly Chaffee
12 Jun 2017
REPORT
I cannot even express how thankful I am I found Renee before I had any work done anywhere else. I searched for over 2 years on who might the best tattoo makeup artist be in this area and I couldn’t fi... Read More
I cannot even express how thankful I am I found Renee before I had any work done anywhere else. I searched for over 2 years on who might the best tattoo makeup artist be in this area and I couldn’t find any one better with samples of work than the work Renee had available on her website. Renee is truly an artist and knows how to draw and she knows make-up. This is important because you want someone who actually KNOWS how to do what they are putting on your face PERMANENTLY. I had read so many horror stories on the internet with tattooed make-up and I just couldn’t trust my face to anyone. I was honestly very scared. From the very beginning, with all of my questions, Renee was very responsive and even sent me samples of her work which continued to assure me. I made the appointment and after meeting her and talking with her and seeing all of her work, and after drawing on my eyebrows perfectly (which I could never even do despite how good I was at make-up). I knew she was going to take care of my face and I knew I could trust her. She had a very light touch and I didn’t feel any pain. My eyebrows were perfect and when I looked in the mirror, it made me tear up because I have not had eyebrows in over 10 years (due to celiac and hypothyroidism). I was so self-conscious about this before I walked into her studio and walking out, I felt like a new person! I can say I am definitely more confident because of her work! I can’t express enough how thankful I am that Renee does the work she does. She takes pride in her art and handles our faces with care and gentleness. Her quality exudes experience and mastery. And, a bonus, she is an absolute delight to be around. Thank you for my eyebrows Renee!!!! You are a Godsend!! I have more work I would like to get done (like eyeliner, etc.) and Renee is who I will be going back to for this work! Read Less
Gale Zoellers
16 Mar 2017
REPORT
I went to Renee to have my eyebrows corrected. I had permanent make-up by another person who almost destroyed my eyebrows. Renee removed all the old ink then did the correction on my brows. The res... Read More
I went to Renee to have my eyebrows corrected. I had permanent make-up by another person who almost destroyed my eyebrows. Renee removed all the old ink then did the correction on my brows. The result is phenomenal. I am thrilled with the results. She is excellent and I would recommend her to anyone I know. The office is run by her husband Felix who is very friendly and professional. A very special THANKS to both of them. Read Less
Deb K.
12 Feb 2017
REPORT
Renee Cao is an incredible artist and professional. I initially was hesitant about anything permanent being done to my face. After all, it is my FACE! After consulting with Renee and seeing her portf... Read More
Renee Cao is an incredible artist and professional. I initially was hesitant about anything permanent being done to my face. After all, it is my FACE! After consulting with Renee and seeing her portfolio of work, I was very excited to allow her to work her magic on me. What impressed me most were the photographs of clients on whom Renee had done repair and correct work, fixing horrible mistakes on their faces made by other not-so-talented "artists." I was convinced of her skills. Renee gave me beautiful eyebrows, so natural that people are shocked to find out it is permanent makeup. I was so pleased I had Renee give me permanent, gorgeous eyeliner. I want to have my lips done next.... In addition, Renee has added truSculpt to her services. truSculpt is the latest technology which destroys layers of fat cells under the skin. I lost two inches of belly fat! Renee rocks! Read Less
Cynthia Vermeesch
6 Jan 2017
REPORT
Renee is an artist and I am so glad that I went to her for my micro-blading. She did an excellent job and I would highly recommend her!! Thank you Renee.
Tabitha Chancellor
4 Jan 2017
REPORT
Renee did a great job! She patiently answered every question and made sure I was pleased with the results. I had asymmetrical top lips and wouldn't even wear lipstick because I was too self-conscious.... Read More
Renee did a great job! She patiently answered every question and made sure I was pleased with the results. I had asymmetrical top lips and wouldn't even wear lipstick because I was too self-conscious. Not anymore!Read Less
Jules J.
19 May 2016
REPORT
I called Timeless Beauty By Renee several times, left 2 msg's asking for a call back for a Permanent Makeup service and training.  Never got one.. still waiting. As a beauty professional, customer ser... Read More
I called Timeless Beauty By Renee several times, left 2 msg's asking for a call back for a Permanent Makeup service and training.  Never got one.. still waiting. As a beauty professional, customer service and care is the utmost importance... better known as integrity.I'm giving 2 stars because the building looks nice on the outside.  The reviews have frightened me away. Read Less
Kristyn E.
11 May 2016
REPORT
I am a natural strawberry-blonde, so my eyebrows have always been a problem for me. When I lost much of my eyebrows due to a hypo-thyroid issue, I decided to start looking into permanent tattoos to he... Read More
I am a natural strawberry-blonde, so my eyebrows have always been a problem for me. When I lost much of my eyebrows due to a hypo-thyroid issue, I decided to start looking into permanent tattoos to help. It was seeing my unevenly drawn eyebrows in a picture (I lovingly called it my Cruella Devill look), that finally caused me to seek out a permanent makeup artist. After researching the Internet, I found Timeless Beauty by Renee and made an appointment. I knew from reading two of the reviews that she was possibly more expensive, but I truly believe that you get what you pay for, and you don't go cheap when it comes to permanent makeup on your face! After getting my brows tattooed by Renee with the hairline strokes, I loved the shape, but I was concerned about them being too dark (remember, redheads are not used to seeing dark eyebrows). Renee told me to trust her and that the color would calm down in a few weeks. Well, she was right! I get compliments on my brows all the time. The shape and color are amazing, and people are impressed when I tell them they are tattooed because they look so natural. Yes, she is more expensive than the other places I could go, but I want quality and I got it. Because of the amazing outcome of my eyebrows, I went today to get eyeliner. My eyes are swollen right now, but I can't wait to see the results after I heal. Yes, I recommend Renee if you want natural looking results! And now, I gotta save up to get my lips done. :)-Kristyn Read Less
Denise Alexander
30 Apr 2016
REPORT
I love renee.....she such a fun person, my eyebrow strokes faded within 3 weeks.....we did touch up and again faded i didn't everything care wise i was supposed to........i was just wondering did anyo... Read More
I love renee.....she such a fun person, my eyebrow strokes faded within 3 weeks.....we did touch up and again faded i didn't everything care wise i was supposed to........i was just wondering did anyone have bad fading problems she did an excellent job....I'm just reaching out to see if other's faded so fast........I wasn't in any sun.....I followed care rules perfectly. ....and there faded Read Less
Victoria A.
26 Mar 2016
REPORT
I went back for her to fix the ugly expensive lousy job she did and she wanted to charge me $600 for removal, and she was super rude about it too. I don't understand how she stays in business. Just st... Read More
I went back for her to fix the ugly expensive lousy job she did and she wanted to charge me $600 for removal, and she was super rude about it too. I don't understand how she stays in business. Just stay away Read Less
Melissa Curry Ford
11 Mar 2016
REPORT
Thank you Renee! I am so glad I chose you for my hairstroke brows! I wish I hadn't wasted ten years waiting to do it! Such wasted time and makeup every day! Your attention to detail and artistry s... Read More
Thank you Renee! I am so glad I chose you for my hairstroke brows! I wish I hadn't wasted ten years waiting to do it! Such wasted time and makeup every day! Your attention to detail and artistry speaks for itself; but I also appreciate the time you spent listening to what I wanted, and creating a beautiful brow design. You were patient, and I appreciate that you explained the steps of the process to me as we went along. I know I was in good and skillful hands! Thank you again for my beautiful brows! Read Less
Cynthia Linox
25 Nov 2015
REPORT
First of all, Renee is very personable. She inspires trust. I went in for a consultation and felt confident enough to make a decision on the spot! I am very pleased with the work she did. But equally ... Read More
First of all, Renee is very personable. She inspires trust. I went in for a consultation and felt confident enough to make a decision on the spot! I am very pleased with the work she did. But equally important, my husband loves it and my friends asked me for her business card. Renee is a skilled professional. So, whatever tweak you want done, check here before making a decision. You will not regret it! Read Less
Carole S.
21 Jul 2015
REPORT
Overpriced, so-so work (and prepare to be continually pressured to buy more procedures).
Patricia Addison
23 May 2015
REPORT
Renee and her husband are fantastic! Renee is a true artist! Love my eyeliner! Would recommend her to anyone wanting permanent cosmetics!
Lexi Q.
24 Oct 2014
REPORT
Took my daughter here for a microderm.  While I am very happy with her 'usual' esthetician, she is a time consuming drive from our home, meaning she's really only available on weekends.  Although Rene... Read More
Took my daughter here for a microderm.  While I am very happy with her 'usual' esthetician, she is a time consuming drive from our home, meaning she's really only available on weekends.  Although Renee does not seem to have a good Yelp rating, I also know from a doctor friend who mentioned she began receiving negative reviews after declining services from a "consumer rating" internet service that that happens to good practioners, so I took her 1 star with a grain of salt. Also, how can someone botch up a microderm?  Even if they did, it wouldn't be the end of the world.Anyway, Renee could not have been better!  She only uses organic material for her microderm machine, instead of the less expensive  aluminum crystals, explaining it was to protect her health, and her clients.  Nice.My daughter got a great service, and as I was the last customer of the day, Renee took extra time to talk to me about permanent makeup, and even showed me what it could look like on my face.I'm not sure who these people are that are complaining about her service, because I viewed hundreds of before and after pictures in her client books (including a severely burned patient), and everything looked beautiful.Her prices are a little high, but she offers bundling discounts on everything.  I will def be going back to visit. Read Less
amandab
28 Jul 2012
REPORT
I came to Renee after my face was botched by a technician who claimed she was an instructor. I had eyeliners put on that made me look like a raccoon and lips that looked ragged. I was very unhappy wit... Read More
I came to Renee after my face was botched by a technician who claimed she was an instructor. I had eyeliners put on that made me look like a raccoon and lips that looked ragged. I was very unhappy with the results but after many years of searching for the right person to correct the botched work and many false promises, I was lucky enough to run into someone who was also botched and with her referral, I came to see Renee. Renee not only corrected what others have attempted but failed but she also enhanced and restored my looks and confidence. She is truly an amazing and gifted artist. I would not trust my face to anyone else but her. Read Less
green lantern
21 Mar 2012
REPORT
Renee acts as though she is a perfessional and that she knows what she is doing so it would be easy to trust her. But little do you know she has done shoty work and wont admit to any wrong doing. a lo... Read More
Renee acts as though she is a perfessional and that she knows what she is doing so it would be easy to trust her. But little do you know she has done shoty work and wont admit to any wrong doing. a long time ago a friend of mine went to her to get some facial work done and her work looked crapy I said is this work done by a grown up or a kid? My friend tried to let her know that she was not happy with the work and Renee made excuses as to why the work that she had done looked the way that it did? And it didnt help that her secretary makes excuses for her also, I wouldnt take my dog to Renee. Read Less
kbrady7
23 Dec 2009
REPORT
After I had done some ?shopping? around I found Renee but made the choice to go to someone else that was less expensive HUGE MISTAKE!! The ?micro pigmentation extraordinaire? I chose was located in a ... Read More
After I had done some ?shopping? around I found Renee but made the choice to go to someone else that was less expensive HUGE MISTAKE!! The ?micro pigmentation extraordinaire? I chose was located in a Dallas spa so I felt it had to be on the up and up and I was getting a bargain. I could not have been more wrong. My procedure ended up being terrible, the technician was the most unprofessional person who was talking on her phone while tattooing my eyeliner, her room was filthy, I knew I should leave but didn?t know what to do? when I was able to see the end result she had given me wings on the eyeliner that were very long, uneven and not shaped at all. When I made complaints to the TX board of health I discovered neither her or the spa were licensed, also they had been reprimanded about sanitation procedures along with a list of other things they were not in compliance with. This technician had been illegally doing permanent cosmetics on others for 5 months. As a health professional I was shocked & should have known better. It could have ended up a lot worse. I would warn others to do your research!!! & if it?s cheap there is a reason why. Don?t risk your health going to someone less expensive!! I came to Renee for her to correct my problem. Her office was immaculate, and organized. Renee is one of the most honest, professional people I have ever met. Renee is a true artist and THE expert in her field. After her removal process of the wings my eyes look normal again!! I could not be happier with Renee and her work. I am so impressed and appreciative! Thank you Renee you saved me! Read Less
TBBR
8 Sep 2009
REPORT
Dear mcjenjen, I would appreciate the courtesy of contacting our office regarding any questions that you may have with our services before posting untrue remarks and unfair rating. Before a client le... Read More
Dear mcjenjen, I would appreciate the courtesy of contacting our office regarding any questions that you may have with our services before posting untrue remarks and unfair rating. Before a client leaves, we always go over all the charges as well as care instructions. If you are not clear as to the charges then why pay for it and also tip me $100? When you contacted our office and spoke to the front desk person, you were quoted a starting price. As he stated on the phone, permanent makeup starts at $250 per procedure and depending on the type of procedures the prices will vary. You signed a consent form which has all the prices and check boxes with the procedure that you are requesting prior to me putting any anesthetic on. How can you not know what the prices are when it is on the first page of the consent form immediately after your address? Since you came in without a consult, I offered you the chance to add permanent lash enhancements to your procedure. The typical client usually comes in for a consult first, but you opted out. Since it was your first time, I went through some options with you. You actually got $300 off by adding the lash enhancements with your procedure. This was explained to you prior to the work and you chose to add it. The extra charge of $35 was for the removal of the lash extensions which were so badly glued on that it took me longer to remove than the actual permanent makeup that I did. The other $35 dollars was for the optional purchase of the pads to clean your eyes. This person, a competitor, who falsely fed you the info that you have been ""ripped off"" should be aware that by feeding you false information to defame another could lead her to a lot of trouble leading to serious law suits. Your permanent makeup was done only 4 weeks ago by me and you found someone else that is ""better"" to work on you without allowing my work to heal is another reason to be cautioned. As happy as you were with my work the day you left and tipping me $100 and turning around with this kind of rating tells me my competitor is behind this. You were scheduled for a 4 week follow up and didn?t care to come in. I have done over 28,000 procedures with an A+ rating in this industry, therefore, my work and testimonials will speak for itself. The permanent makeup industry is bombarded with self proclaimed technicians who have done shame to our profession. Some of these techs are doing procedures on people and charging fees that are less than a hair cut and color and wrecking people?s faces and have the nerve to feed false information to their clients such as yourself to bring down someone like me who is successful with high standards is beyond me. If you go to Jose Eber Salon and get a cut and color from his salon, you are looking at least $500. If you go to Supercuts, you will be paying around $50. Hair will grow back but your face won?t so please don?t compare my prices to the bargain nail shops that may not even be licensed or have the experience and expertise to do the work that we offer at our medical facility. You get what you pay for and not to mention you are putting your health at risk. If you have any doubts, just visit my website at BeautyByRenee and see all the botched jobs I have fixed and be grateful that you came to me first. Read Less
girlydallasgirl
8 Sep 2009
REPORT
I had my brows, eyeliner and lips done by Renee and I can't say how extremely satisfied I am to have such perfect work done by her. My mother came to Renee a couple of years back and had her lips and... Read More
I had my brows, eyeliner and lips done by Renee and I can't say how extremely satisfied I am to have such perfect work done by her. My mother came to Renee a couple of years back and had her lips and brows corrected. Her lips looked like clown lips and brows looked like someone had taken magic marker and scribbled two black and uneven brows. After years of embarrassment and loss of self esteem, she was lucky enough to find Renee. Renee did an amazing job on correcting the bad permanent makeup that was done by this technician who claimed she is an instructor. When I saw how much better my mother looked, I was convinced that not all permanent makeup is bad. My mother and I are very happy to have found Renee. She has restored my Mother's self esteem and made our lives a lot easier. It's wonderful to wake up each day looking like a professional did our makeup daily. It's worth every penny. You can actually view our before and after photos on their website and see for yourself the amazing work she did for us. Read Less
oxena
7 Sep 2009
REPORT
I came to this place because I had botched permanent brows. After going to several permanent makeup technicians to fix a botch up work, I wasted a lot of money and I also got scars. Luckily, I found... Read More
I came to this place because I had botched permanent brows. After going to several permanent makeup technicians to fix a botch up work, I wasted a lot of money and I also got scars. Luckily, I found Renee. She was able to fix my brows and made it look gorgeous. I finally got what I paid for. It would have been a lot cheaper if I had found her and did it right the first time. Renee does have a lot of options for eyeliners. She does lash enhancements which is the cheapest and as you want french eyeliner, smudged or shadow, it would cost more since it is a lot more work and most other places don't have the skill to do it. I believe this is fair and she does have all the prices on the consent form so there is no surprises as to the charges. She also informed me upfront about any additional costs during my consult since my brows were corrective. Up front she said it would cost me an additional $150 to do color correction and that was also stated on my consent form. I highly reccommend her and would never do anything permanent again unless with her. Read Less
mcjenjen
3 Sep 2009
REPORT
I was quoted a price over the phone for permanent eyeliner. Once I was there and had numbing creme on my eyes with them shut and covered, I was informed that if I would like to have the lines filled ... Read More
I was quoted a price over the phone for permanent eyeliner. Once I was there and had numbing creme on my eyes with them shut and covered, I was informed that if I would like to have the lines filled in, it would be another $200.00 bucks. Quite a compromising position to be in for discussing price. Once I went to pay, there was an additional amount added to my bill, for what I don't know. I just wanted out of there and will never, ever recommend this person to anyone. I since have found someone who is really good and she tells me that noone would ever piece out eyeliner and filling in between the brows. I was totally ripped off. Read Less
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6217 Chapel Hill Boulevard
Plano Texas 75093
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Timeless Beauty By Renee

Plano, Texas
(34)
6217 Chapel Hill Boulevard
Plano Texas 75093
Rebekah C.
5 Nov 2018
REPORT
Hmmm...Renee was professional, courteous, prompt in my emails and or phone calls and open to answer anything prior to appt to make certain I was comfortable and ready when the time came.Great customer... Read More
Hmmm...Renee was professional, courteous, prompt in my emails and or phone calls and open to answer anything prior to appt to make certain I was comfortable and ready when the time came.Great customer service!!!Rebekah Read Less
Sharon S.
21 Jun 2018
REPORT
On May 31st, 2018 I had my lips done by Renee because her office was near my home & because the pictures that she had posted online of her work looked good. I told her that since I was fair skinned wi... Read More
On May 31st, 2018 I had my lips done by Renee because her office was near my home & because the pictures that she had posted online of her work looked good. I told her that since I was fair skinned with blue eyes & blond hair, that I wanted a light pink color. It almost seemed that Renee  tried to put me on the defensive by first telling me that my lips were crooked but that she could make them look better (by charging a lot more money.) Then she told me that I had too much purple in my skin so she would have to use a red color on me, So I trusted her & let her do it. Well, I ended up looking like Bozo the clown when I left there with my big red swollen lips. After waiting 3 weeks for them to start to turn pink (the way Renee had promised me they would do) I went back to Silvia Young, "The Brow Lady" (who had done a wonderful job on my eyebrows previously)to have my "Free Touchup". I told her that I was very disappointed with the color of my lips & that they were supposed to turn pink but were still definitely an orangish red  & I wondered if she could make them pink for me, which she happily did & agreed that the color which Renee had used on me was too red orange to go with my complexion. So for that reason I would hesitate to recommend Renee, because in my opinion, she is trying to hustle her clients into spending more money than they should to try to look better. If I had gone back to her for the $75 touchup, I feel  sure that she would have continued to tell me that they would eventually turn pink & then want to charge me more to make them pink  (as I had requested in the first place) Read Less
Gloria Jean
11 Apr 2018
REPORT
Renée is the best at her craft. She is an artist. For something as delicate and important as your face, look no further. Go see her, have a consult, then try her out. You will never go to another faci... Read More
Renée is the best at her craft. She is an artist. For something as delicate and important as your face, look no further. Go see her, have a consult, then try her out. You will never go to another facialist or permanent make up person again. She is by far the best I’ve ever seen. I highly highly recommend. Read Less
Beverly Groom
3 Mar 2018
REPORT
I love her & her work! I purchased the package of 6 treatments for face, neck & décolleté Micro dermabrasion & lazer. I’ve had 4 out of 6. I’ve seen numerous women come in desperate for Renee to corr... Read More
I love her & her work! I purchased the package of 6 treatments for face, neck & décolleté Micro dermabrasion & lazer. I’ve had 4 out of 6. I’ve seen numerous women come in desperate for Renee to correct botched eyebrows. One man had been burned by a lazer procedure by someone else. SHE’S THE BEST!!!! My sister has had brows & liner Permanent cosmetics and looks great!!! I am amazed how the brows look like hair! Plus she and husband Felix are fun to be around. We laugh and take care of business. Thanks Renee Read Less
Venetia Solis
3 Mar 2018
REPORT
After weeks of doing research I am so grateful to have found Renee !!! She is truly amazing, a very professional and knowledgeable artist at what she does. I had permanent hair stroke eyebrows, which... Read More
After weeks of doing research I am so grateful to have found Renee !!! She is truly amazing, a very professional and knowledgeable artist at what she does. I had permanent hair stroke eyebrows, which she also corrected the discoloration from a previous procedure I had done as well as eyeliner and eyelash inhancements. What a difference, I couldn’t be anymore pleased at what a fantastic job she did!!! Both her and her husband, Felix are such a pleasure and joy to do business with. I’ve referred them to both my sisters who have come to Renee for the permanent cosmetics, microdermabrasion and laser treatment as well as tattoo removal. There is no one else that I would trust more than I trust her. You are awesome Renee !!! Read Less
Gerri Thomas
18 Feb 2018
REPORT
Thank you Renee! I love my lips. You are an artist and have corrected my lips! After many many years of running for lipsticks...I am truly impressed with waking up carefree! If you are considering... Read More
Thank you Renee! I love my lips. You are an artist and have corrected my lips! After many many years of running for lipsticks...I am truly impressed with waking up carefree! If you are considering permanent makeup, start with Renee! Read Less
Gerri S.
17 Feb 2018
REPORT
Thank you Renee Cao!  You are such an artist!  If you are thinking of permanent makeup, please start with Renee.  She is amazing and you won't have regrets!
Gerri T.
17 Feb 2018
REPORT
Thank you Renee Cao!  You are such an artist!  If you are thinking of permanent makeup, please start with Renee.  She is amazing and you won't have regrets!
Madison Montgomery
7 Feb 2018
REPORT
I came to Renee with microbladed eyebrows done by an inexperienced technician. They were uneven and far too dark in color. I was terrified that the damage could not be undone. Renee assured me that sh... Read More
I came to Renee with microbladed eyebrows done by an inexperienced technician. They were uneven and far too dark in color. I was terrified that the damage could not be undone. Renee assured me that she could remove them with no scarring. She is extremely knowledgeable, professional and kind. I trusted her immediately. After two removal sessions, almost every last bit of the pigment has been erased. I feel much more confident now that those misshapen caterpillar eyebrows are gone. Renee truly gave me my face back! I’ve recommended her to everyone I know who is looking to get permanent makeup or removal done. If I had found her before the last technician I used, I never would have needed removal. Her work is absolutely stunning. Renee has also done laser treatments on me to remove moles, milia, and hyperpigmented spots from acne I had when I was younger. I’m extremely happy with the results of those treatments as well and plan to go back for more. It’s a shame that Yelp has filtered out her years worth of positive reviews after she refused to pay their monthly fee. They have a track record of bullying small businesses into submission. I never leave reviews but given what she’s been through, I feel like it’s important to leave a review where it cannot be filtered out or deleted. Thanks for everything, Renee! Look forward to seeing you soon! :) Read Less
Jen Kilby
24 Aug 2017
REPORT
Renee- can't say enough about her- she is a beautiful lady, extremely professional and knows her stuff. Her husband Felix is warm and helpful. They are both amazing. Before Renee, I went to some lady... Read More
Renee- can't say enough about her- she is a beautiful lady, extremely professional and knows her stuff. Her husband Felix is warm and helpful. They are both amazing. Before Renee, I went to some lady who was I'm convinced tried to ruin my face. She did permanent make up on my lips in Barney purple inside my lip line. My lips were almost black from being bruised and were swollen to about 10 times their size. She also royally messed up my eyebrows. About 5 days later I was desperate and started googling for someone to fix what had been done. I came across Renee and noted the hundreds of pictures of her work on her website. Many of the photos were of corrective work so I called her right away. She got me in immediately and knew exactly what color to combine with the Barney purple to make my lips a natural shade of pink/red. She also made sure to line my lips on the actual lip line and not inside so my lips look full again. We had to remove the eyebrows and start over. One other thing I must mention is that Renee has a very light touch. My swelling the second time around I expected to be worse because my lips were so traumatized. In fact, I had no bruising and very little swelling. I recovered seriously in about 3 days! Amazing. My advice- there are many people who claim to know what they are doing. Renee really does. Don't try to save money and go to someone who charges what seems like a cheap price. Believe me it will be much more expensive and painful in the long run. Do it right the first time and you will be better off. Thank you Renee love you!! Read Less
Amber Franco
12 Aug 2017
REPORT
I just left and I have to say wow, I'm blown away by this place! Renee is an artist of beauty. She understands what's aesthetically pleasing to the eye, for your face! First impressions are everything... Read More
I just left and I have to say wow, I'm blown away by this place! Renee is an artist of beauty. She understands what's aesthetically pleasing to the eye, for your face! First impressions are everything and it couldn't have gone better. Her husband Felix is very warm and friendly, makes you feel very welcome. Prior to arrival, I felt embarrassed but they were so sweet, making me feel at ease. I flew from Iowa to have a botched permanent makeup removal done. Do your research, you cant trust yelp or sponsored sites. If you want permanent makeup, hair removal, or have skin questions; see Renee! Read Less
Amber F.
11 Aug 2017
REPORT
Renee is an artist and you should really think twice before picking just anyone to do permanent makeup on your face! She is fixing my bitched lip liner, which was supposed to be a full/ solid lip colo... Read More
Renee is an artist and you should really think twice before picking just anyone to do permanent makeup on your face! She is fixing my bitched lip liner, which was supposed to be a full/ solid lip color. She fixes other's mistakes, constantly! There was a botched client right before me. I'm a nurse and I trust her judgment and knowledge. She has a passion for this work and I have nothing but respect for that! Her husband, Felix was very helpful and welcoming. He even reminded me to sleep elevated tonight to reduce swelling, along with some more after care instructions. Renee was instrumental in showing me step by step how the ink was being removed during the process. The thing I'm most thankful for was their willingness to accommodate my schedule. They fit me in at the end of their night and didn't rush me out. She even explained how to shape my eyebrows with my face shape. I plan to come back, even though I'm all the way from Iowa. She's simply the best! Read Less
Kathleen Varela
14 Jul 2017
REPORT
After doing a lot of research I decided to go to Renee while visiting family in the area, almost 6 six years ago. I already had permanent eye liner and it wasn't bad I just wasn't in love with it. Ren... Read More
After doing a lot of research I decided to go to Renee while visiting family in the area, almost 6 six years ago. I already had permanent eye liner and it wasn't bad I just wasn't in love with it. Renee looked at what I had and shared the options she thought would make me happy. She was so amazing. I travel every summer from Alaska to visit family and Renee has been on my musty see list ever since my first visit. I never feel pressured to do more than what I have budgeted for and I am always treated like a queen. She listens to what I want. Gives her input and works her magic. She is truly an artist. Felix is wonderful as well. I know if I have any questions even after I return to Alaska he is going to respond immediately. My advice is you get what you pay for. Trusting your face to Renee will be the best investment you will ever make. Read Less
Holly Chaffee
12 Jun 2017
REPORT
I cannot even express how thankful I am I found Renee before I had any work done anywhere else. I searched for over 2 years on who might the best tattoo makeup artist be in this area and I couldn’t fi... Read More
I cannot even express how thankful I am I found Renee before I had any work done anywhere else. I searched for over 2 years on who might the best tattoo makeup artist be in this area and I couldn’t find any one better with samples of work than the work Renee had available on her website. Renee is truly an artist and knows how to draw and she knows make-up. This is important because you want someone who actually KNOWS how to do what they are putting on your face PERMANENTLY. I had read so many horror stories on the internet with tattooed make-up and I just couldn’t trust my face to anyone. I was honestly very scared. From the very beginning, with all of my questions, Renee was very responsive and even sent me samples of her work which continued to assure me. I made the appointment and after meeting her and talking with her and seeing all of her work, and after drawing on my eyebrows perfectly (which I could never even do despite how good I was at make-up). I knew she was going to take care of my face and I knew I could trust her. She had a very light touch and I didn’t feel any pain. My eyebrows were perfect and when I looked in the mirror, it made me tear up because I have not had eyebrows in over 10 years (due to celiac and hypothyroidism). I was so self-conscious about this before I walked into her studio and walking out, I felt like a new person! I can say I am definitely more confident because of her work! I can’t express enough how thankful I am that Renee does the work she does. She takes pride in her art and handles our faces with care and gentleness. Her quality exudes experience and mastery. And, a bonus, she is an absolute delight to be around. Thank you for my eyebrows Renee!!!! You are a Godsend!! I have more work I would like to get done (like eyeliner, etc.) and Renee is who I will be going back to for this work! Read Less
Gale Zoellers
16 Mar 2017
REPORT
I went to Renee to have my eyebrows corrected. I had permanent make-up by another person who almost destroyed my eyebrows. Renee removed all the old ink then did the correction on my brows. The res... Read More
I went to Renee to have my eyebrows corrected. I had permanent make-up by another person who almost destroyed my eyebrows. Renee removed all the old ink then did the correction on my brows. The result is phenomenal. I am thrilled with the results. She is excellent and I would recommend her to anyone I know. The office is run by her husband Felix who is very friendly and professional. A very special THANKS to both of them. Read Less
Deb K.
12 Feb 2017
REPORT
Renee Cao is an incredible artist and professional. I initially was hesitant about anything permanent being done to my face. After all, it is my FACE! After consulting with Renee and seeing her portf... Read More
Renee Cao is an incredible artist and professional. I initially was hesitant about anything permanent being done to my face. After all, it is my FACE! After consulting with Renee and seeing her portfolio of work, I was very excited to allow her to work her magic on me. What impressed me most were the photographs of clients on whom Renee had done repair and correct work, fixing horrible mistakes on their faces made by other not-so-talented "artists." I was convinced of her skills. Renee gave me beautiful eyebrows, so natural that people are shocked to find out it is permanent makeup. I was so pleased I had Renee give me permanent, gorgeous eyeliner. I want to have my lips done next.... In addition, Renee has added truSculpt to her services. truSculpt is the latest technology which destroys layers of fat cells under the skin. I lost two inches of belly fat! Renee rocks! Read Less
Cynthia Vermeesch
6 Jan 2017
REPORT
Renee is an artist and I am so glad that I went to her for my micro-blading. She did an excellent job and I would highly recommend her!! Thank you Renee.
Tabitha Chancellor
4 Jan 2017
REPORT
Renee did a great job! She patiently answered every question and made sure I was pleased with the results. I had asymmetrical top lips and wouldn't even wear lipstick because I was too self-conscious.... Read More
Renee did a great job! She patiently answered every question and made sure I was pleased with the results. I had asymmetrical top lips and wouldn't even wear lipstick because I was too self-conscious. Not anymore!Read Less
Jules J.
19 May 2016
REPORT
I called Timeless Beauty By Renee several times, left 2 msg's asking for a call back for a Permanent Makeup service and training.  Never got one.. still waiting. As a beauty professional, customer ser... Read More
I called Timeless Beauty By Renee several times, left 2 msg's asking for a call back for a Permanent Makeup service and training.  Never got one.. still waiting. As a beauty professional, customer service and care is the utmost importance... better known as integrity.I'm giving 2 stars because the building looks nice on the outside.  The reviews have frightened me away. Read Less
Kristyn E.
11 May 2016
REPORT
I am a natural strawberry-blonde, so my eyebrows have always been a problem for me. When I lost much of my eyebrows due to a hypo-thyroid issue, I decided to start looking into permanent tattoos to he... Read More
I am a natural strawberry-blonde, so my eyebrows have always been a problem for me. When I lost much of my eyebrows due to a hypo-thyroid issue, I decided to start looking into permanent tattoos to help. It was seeing my unevenly drawn eyebrows in a picture (I lovingly called it my Cruella Devill look), that finally caused me to seek out a permanent makeup artist. After researching the Internet, I found Timeless Beauty by Renee and made an appointment. I knew from reading two of the reviews that she was possibly more expensive, but I truly believe that you get what you pay for, and you don't go cheap when it comes to permanent makeup on your face! After getting my brows tattooed by Renee with the hairline strokes, I loved the shape, but I was concerned about them being too dark (remember, redheads are not used to seeing dark eyebrows). Renee told me to trust her and that the color would calm down in a few weeks. Well, she was right! I get compliments on my brows all the time. The shape and color are amazing, and people are impressed when I tell them they are tattooed because they look so natural. Yes, she is more expensive than the other places I could go, but I want quality and I got it. Because of the amazing outcome of my eyebrows, I went today to get eyeliner. My eyes are swollen right now, but I can't wait to see the results after I heal. Yes, I recommend Renee if you want natural looking results! And now, I gotta save up to get my lips done. :)-Kristyn Read Less
Denise Alexander
30 Apr 2016
REPORT
I love renee.....she such a fun person, my eyebrow strokes faded within 3 weeks.....we did touch up and again faded i didn't everything care wise i was supposed to........i was just wondering did anyo... Read More
I love renee.....she such a fun person, my eyebrow strokes faded within 3 weeks.....we did touch up and again faded i didn't everything care wise i was supposed to........i was just wondering did anyone have bad fading problems she did an excellent job....I'm just reaching out to see if other's faded so fast........I wasn't in any sun.....I followed care rules perfectly. ....and there faded Read Less
Victoria A.
26 Mar 2016
REPORT
I went back for her to fix the ugly expensive lousy job she did and she wanted to charge me $600 for removal, and she was super rude about it too. I don't understand how she stays in business. Just st... Read More
I went back for her to fix the ugly expensive lousy job she did and she wanted to charge me $600 for removal, and she was super rude about it too. I don't understand how she stays in business. Just stay away Read Less
Melissa Curry Ford
11 Mar 2016
REPORT
Thank you Renee! I am so glad I chose you for my hairstroke brows! I wish I hadn't wasted ten years waiting to do it! Such wasted time and makeup every day! Your attention to detail and artistry s... Read More
Thank you Renee! I am so glad I chose you for my hairstroke brows! I wish I hadn't wasted ten years waiting to do it! Such wasted time and makeup every day! Your attention to detail and artistry speaks for itself; but I also appreciate the time you spent listening to what I wanted, and creating a beautiful brow design. You were patient, and I appreciate that you explained the steps of the process to me as we went along. I know I was in good and skillful hands! Thank you again for my beautiful brows! Read Less
Cynthia Linox
25 Nov 2015
REPORT
First of all, Renee is very personable. She inspires trust. I went in for a consultation and felt confident enough to make a decision on the spot! I am very pleased with the work she did. But equally ... Read More
First of all, Renee is very personable. She inspires trust. I went in for a consultation and felt confident enough to make a decision on the spot! I am very pleased with the work she did. But equally important, my husband loves it and my friends asked me for her business card. Renee is a skilled professional. So, whatever tweak you want done, check here before making a decision. You will not regret it! Read Less
Carole S.
21 Jul 2015
REPORT
Overpriced, so-so work (and prepare to be continually pressured to buy more procedures).
Patricia Addison
23 May 2015
REPORT
Renee and her husband are fantastic! Renee is a true artist! Love my eyeliner! Would recommend her to anyone wanting permanent cosmetics!
Lexi Q.
24 Oct 2014
REPORT
Took my daughter here for a microderm.  While I am very happy with her 'usual' esthetician, she is a time consuming drive from our home, meaning she's really only available on weekends.  Although Rene... Read More
Took my daughter here for a microderm.  While I am very happy with her 'usual' esthetician, she is a time consuming drive from our home, meaning she's really only available on weekends.  Although Renee does not seem to have a good Yelp rating, I also know from a doctor friend who mentioned she began receiving negative reviews after declining services from a "consumer rating" internet service that that happens to good practioners, so I took her 1 star with a grain of salt. Also, how can someone botch up a microderm?  Even if they did, it wouldn't be the end of the world.Anyway, Renee could not have been better!  She only uses organic material for her microderm machine, instead of the less expensive  aluminum crystals, explaining it was to protect her health, and her clients.  Nice.My daughter got a great service, and as I was the last customer of the day, Renee took extra time to talk to me about permanent makeup, and even showed me what it could look like on my face.I'm not sure who these people are that are complaining about her service, because I viewed hundreds of before and after pictures in her client books (including a severely burned patient), and everything looked beautiful.Her prices are a little high, but she offers bundling discounts on everything.  I will def be going back to visit. Read Less
amandab
28 Jul 2012
REPORT
I came to Renee after my face was botched by a technician who claimed she was an instructor. I had eyeliners put on that made me look like a raccoon and lips that looked ragged. I was very unhappy wit... Read More
I came to Renee after my face was botched by a technician who claimed she was an instructor. I had eyeliners put on that made me look like a raccoon and lips that looked ragged. I was very unhappy with the results but after many years of searching for the right person to correct the botched work and many false promises, I was lucky enough to run into someone who was also botched and with her referral, I came to see Renee. Renee not only corrected what others have attempted but failed but she also enhanced and restored my looks and confidence. She is truly an amazing and gifted artist. I would not trust my face to anyone else but her. Read Less
green lantern
21 Mar 2012
REPORT
Renee acts as though she is a perfessional and that she knows what she is doing so it would be easy to trust her. But little do you know she has done shoty work and wont admit to any wrong doing. a lo... Read More
Renee acts as though she is a perfessional and that she knows what she is doing so it would be easy to trust her. But little do you know she has done shoty work and wont admit to any wrong doing. a long time ago a friend of mine went to her to get some facial work done and her work looked crapy I said is this work done by a grown up or a kid? My friend tried to let her know that she was not happy with the work and Renee made excuses as to why the work that she had done looked the way that it did? And it didnt help that her secretary makes excuses for her also, I wouldnt take my dog to Renee. Read Less
kbrady7
23 Dec 2009
REPORT
After I had done some ?shopping? around I found Renee but made the choice to go to someone else that was less expensive HUGE MISTAKE!! The ?micro pigmentation extraordinaire? I chose was located in a ... Read More
After I had done some ?shopping? around I found Renee but made the choice to go to someone else that was less expensive HUGE MISTAKE!! The ?micro pigmentation extraordinaire? I chose was located in a Dallas spa so I felt it had to be on the up and up and I was getting a bargain. I could not have been more wrong. My procedure ended up being terrible, the technician was the most unprofessional person who was talking on her phone while tattooing my eyeliner, her room was filthy, I knew I should leave but didn?t know what to do? when I was able to see the end result she had given me wings on the eyeliner that were very long, uneven and not shaped at all. When I made complaints to the TX board of health I discovered neither her or the spa were licensed, also they had been reprimanded about sanitation procedures along with a list of other things they were not in compliance with. This technician had been illegally doing permanent cosmetics on others for 5 months. As a health professional I was shocked & should have known better. It could have ended up a lot worse. I would warn others to do your research!!! & if it?s cheap there is a reason why. Don?t risk your health going to someone less expensive!! I came to Renee for her to correct my problem. Her office was immaculate, and organized. Renee is one of the most honest, professional people I have ever met. Renee is a true artist and THE expert in her field. After her removal process of the wings my eyes look normal again!! I could not be happier with Renee and her work. I am so impressed and appreciative! Thank you Renee you saved me! Read Less
TBBR
8 Sep 2009
REPORT
Dear mcjenjen, I would appreciate the courtesy of contacting our office regarding any questions that you may have with our services before posting untrue remarks and unfair rating. Before a client le... Read More
Dear mcjenjen, I would appreciate the courtesy of contacting our office regarding any questions that you may have with our services before posting untrue remarks and unfair rating. Before a client leaves, we always go over all the charges as well as care instructions. If you are not clear as to the charges then why pay for it and also tip me $100? When you contacted our office and spoke to the front desk person, you were quoted a starting price. As he stated on the phone, permanent makeup starts at $250 per procedure and depending on the type of procedures the prices will vary. You signed a consent form which has all the prices and check boxes with the procedure that you are requesting prior to me putting any anesthetic on. How can you not know what the prices are when it is on the first page of the consent form immediately after your address? Since you came in without a consult, I offered you the chance to add permanent lash enhancements to your procedure. The typical client usually comes in for a consult first, but you opted out. Since it was your first time, I went through some options with you. You actually got $300 off by adding the lash enhancements with your procedure. This was explained to you prior to the work and you chose to add it. The extra charge of $35 was for the removal of the lash extensions which were so badly glued on that it took me longer to remove than the actual permanent makeup that I did. The other $35 dollars was for the optional purchase of the pads to clean your eyes. This person, a competitor, who falsely fed you the info that you have been ""ripped off"" should be aware that by feeding you false information to defame another could lead her to a lot of trouble leading to serious law suits. Your permanent makeup was done only 4 weeks ago by me and you found someone else that is ""better"" to work on you without allowing my work to heal is another reason to be cautioned. As happy as you were with my work the day you left and tipping me $100 and turning around with this kind of rating tells me my competitor is behind this. You were scheduled for a 4 week follow up and didn?t care to come in. I have done over 28,000 procedures with an A+ rating in this industry, therefore, my work and testimonials will speak for itself. The permanent makeup industry is bombarded with self proclaimed technicians who have done shame to our profession. Some of these techs are doing procedures on people and charging fees that are less than a hair cut and color and wrecking people?s faces and have the nerve to feed false information to their clients such as yourself to bring down someone like me who is successful with high standards is beyond me. If you go to Jose Eber Salon and get a cut and color from his salon, you are looking at least $500. If you go to Supercuts, you will be paying around $50. Hair will grow back but your face won?t so please don?t compare my prices to the bargain nail shops that may not even be licensed or have the experience and expertise to do the work that we offer at our medical facility. You get what you pay for and not to mention you are putting your health at risk. If you have any doubts, just visit my website at BeautyByRenee and see all the botched jobs I have fixed and be grateful that you came to me first. Read Less
girlydallasgirl
8 Sep 2009
REPORT
I had my brows, eyeliner and lips done by Renee and I can't say how extremely satisfied I am to have such perfect work done by her. My mother came to Renee a couple of years back and had her lips and... Read More
I had my brows, eyeliner and lips done by Renee and I can't say how extremely satisfied I am to have such perfect work done by her. My mother came to Renee a couple of years back and had her lips and brows corrected. Her lips looked like clown lips and brows looked like someone had taken magic marker and scribbled two black and uneven brows. After years of embarrassment and loss of self esteem, she was lucky enough to find Renee. Renee did an amazing job on correcting the bad permanent makeup that was done by this technician who claimed she is an instructor. When I saw how much better my mother looked, I was convinced that not all permanent makeup is bad. My mother and I are very happy to have found Renee. She has restored my Mother's self esteem and made our lives a lot easier. It's wonderful to wake up each day looking like a professional did our makeup daily. It's worth every penny. You can actually view our before and after photos on their website and see for yourself the amazing work she did for us. Read Less
oxena
7 Sep 2009
REPORT
I came to this place because I had botched permanent brows. After going to several permanent makeup technicians to fix a botch up work, I wasted a lot of money and I also got scars. Luckily, I found... Read More
I came to this place because I had botched permanent brows. After going to several permanent makeup technicians to fix a botch up work, I wasted a lot of money and I also got scars. Luckily, I found Renee. She was able to fix my brows and made it look gorgeous. I finally got what I paid for. It would have been a lot cheaper if I had found her and did it right the first time. Renee does have a lot of options for eyeliners. She does lash enhancements which is the cheapest and as you want french eyeliner, smudged or shadow, it would cost more since it is a lot more work and most other places don't have the skill to do it. I believe this is fair and she does have all the prices on the consent form so there is no surprises as to the charges. She also informed me upfront about any additional costs during my consult since my brows were corrective. Up front she said it would cost me an additional $150 to do color correction and that was also stated on my consent form. I highly reccommend her and would never do anything permanent again unless with her. Read Less
mcjenjen
3 Sep 2009
REPORT
I was quoted a price over the phone for permanent eyeliner. Once I was there and had numbing creme on my eyes with them shut and covered, I was informed that if I would like to have the lines filled ... Read More
I was quoted a price over the phone for permanent eyeliner. Once I was there and had numbing creme on my eyes with them shut and covered, I was informed that if I would like to have the lines filled in, it would be another $200.00 bucks. Quite a compromising position to be in for discussing price. Once I went to pay, there was an additional amount added to my bill, for what I don't know. I just wanted out of there and will never, ever recommend this person to anyone. I since have found someone who is really good and she tells me that noone would ever piece out eyeliner and filling in between the brows. I was totally ripped off. Read Less
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