I was so hyped when I made my appointment because I'd heard such great reviews and as soon as I went in the shop I felt good about it. The receptionist was pleasant and very helpful about fining me an... Read More
I was so hyped when I made my appointment because I'd heard such great reviews and as soon as I went in the shop I felt good about it. The receptionist was pleasant and very helpful about fining me an artist when I didn't know exactly what I wanted. She had me talk to Miguel, who seemed quiet but very nice. I'd heard a lot of good things about him too, so I asked him to draw me up something and made an appointment with him for a week and a half later. Later I texted him the pictures of designs I liked and he replied saying he would get it done. When I went in for my appointment, it was completely different. I guess it was the receptionist's day off, so there was no one at the desk, but Miguel came out to the front. He didn't remember me, which is fine, but he seemed to have forgotten our appointment too, and my request for a design. When I tried to remind him of the pictures I'd sent him, he told me he cracked his phone earlier in the week and had to get a new one. Sad, but I'd given my number to the shop when I made my appointment. Why, exactly, did I give them that except for situations like that? So I wouldn't have to wait in the waiting room for an hour while he printed off the exact picture I showed him online? While I waited I watched an obnoxiously loud movie on TV, listened to Miguel order a burger on the phone, waited for him to go pick it up, then waited for him to EAT IT. I had to ask another artist to go get him so I could get this over with. The only reason I didn't just ask for my deposit back and leave was because I wanted to get this tattoo before I went back to college. The appointment itself went fine, his art was good and it was what I wanted, at least, but Miguel said a total of 10 words, but I guess I wasn't there to talk to the guy. Afterward, he tried to get me to pay $300 for three hours, when the tat only took two. I guess he was counting his lunch hour. There's no way I was paying that, so I asked for my deposit back and paid $200. He didn't fight me on that, at least. Great art, although he pretty much just copied something from the internet, but customer service from Miguel was pretty rough. I know a lot of people have good experiences with this place and even with Miguel, so maybe I just caught the shop and the guy on a bad day, but I'm pretty doubtful that I'll ever go back to Dark Age. I know tattoo shops are usually laid back places, but that was totally unprofessional and Miguel showed total disregard for my time, and then tried to charge me for it. Read Less