Customer Service is not of value at this tattoo shop. I hate to give a black owned business a horrible review however they have placed themselves in this position.
First thing I like to mention, DO ... Read More
Customer Service is not of value at this tattoo shop. I hate to give a black owned business a horrible review however they have placed themselves in this position.
First thing I like to mention, DO NOT BY ALL MEANS GET ANY “PIERCING”. They have an unqualified, highly unprofessional young man that does their piercing services. He is Very Rude, and lacks knowledge of the after care and not to mention has no variety of customer service whatsoever. I have had the opportunity to come to this establishment on more than one occasion, their tattoo artists may be award winning but I’m unsure by who? They are all kid minded, their art is mediocre, and not to mention bad quality. The ONLY reason I know this place stays open is because of how cheap their prices are. Any AWARD WINNING SHOP, Has no need for “weekly tattoo” specials, why? They don’t need too, their artist and service speaks for itself. EX:Alien Ink, Ink House Tattoos, Randy Adams, etc.
I recommend finding new front desk recepients with actual customer service skills, finding a talented and qualified piercer who will represent your company with more diligence. He is a scam artist, he double charges you when you use your debit/credit card. Without asking or giving knowledge of him doing so; Which is illegal, and he has been reported multiple times. Not to mention he stays on his cellphone during your session, he was agitated on both visits and complained of having to work long shifts. He did not mark my breasts, nor my nose. And unfortunately my nose became infected from the needle he used, and my breasts I’m unsatisified. I have tried to call and have not received any call backs. After reading the “Owner” responses to criticism, it’s very clear why the employees Have the state of mind that they do. Best of luck on 5 more years my guy.
I can’t stress enough to run. Read Less