SERIOUSLY the WORST experience... I went for piercing, about 10 min after they opened at ONE P.M. and filled out the form - stood there listening to about 4 employees talking, when I finally asked if ... Read More
SERIOUSLY the WORST experience... I went for piercing, about 10 min after they opened at ONE P.M. and filled out the form - stood there listening to about 4 employees talking, when I finally asked if that was all they needed from me, the girl at the front desk that was sitting there doing her makeup on the job, looks up and says she'll be with me AS SOON AS SHE FINISHES HER MAKEUP... I decide not to get snarky with someone that's about to put a hole in my ear... so I hold my tongue... wait another few minutes... when she finally finishes, she takes me to the back, and pulls out a HUGE bar with balls on the end (not ideal for a 2nd ear hole)... so I just decided to find somewhere else... NOT going to give this place my business when they can't respect their customers enough to stop their personal thing, not talk about what they were doing last night with who in the waiting room, and do their job. Seriously, take pride in your job. and treat people with respect. If I were the owner... I would start to see a trend - that every bad review you have is about piercings. maybe re-evaluate the employee that's doing the piercings? just my thoughts. I was referred by a tattoo customer, and I should have read all the reviews before going. :(
Response to owner:
Umm, not sure what you mean by "disconnect"... other than the fact that I had to wait for an employee to finish her personal business (her makeup) for her to do her job.
I had no problem providing my own earrings, according to your requirements. I actually did go purchase some, but the entire day I was just so put off by the lack of respect toward me from that girl, that I decided I'd not go back. I just think common courtesy would be to attend to your paying customers when they come in, as you have people available. There were at least 2 or 3 other employees, but I had to wait on the girl to finish her makeup... am I crazy to think that should be part of coming to your workplace ready to work??? Read Less