I was sad to have a very unpleasant time here getting my first tattoo. I was really looking forward to a positive experience in a safe, queer space. My general takeaway is that they are friendly, but ... Read More
I was sad to have a very unpleasant time here getting my first tattoo. I was really looking forward to a positive experience in a safe, queer space. My general takeaway is that they are friendly, but have little interest in working with people as they bring their ideas to the tattoo or try to advocate for themselves. Although I understand that they are artists, and as consumers we should trust them, I also believe that the artists should listen to the requests of people getting tattooed - after all, it's permanently on our bodies! (I want to offer a caveat that I am not sure the gender pronouns of the artist I was working with, so I am using 'they.')My sister and I wanted to get matching tattoos, and brought our sketch to the artist. We have never gotten tattooed before and were very nervous but so, so excited. Instead of taking the drawing back to make a stencil, the artist looked at it quickly and then went back to make the stencil. My sister and I were a little nervous at how quick that had been, so we went back to the artist to check in and to ask if we could see the stencil they were making (since it was going to be un-editable). It wasn't at all what we had showed them. To be fair, this was a tiny tattoo that looked simple at first glance. But it had actually been painstakingly designed down to the very last detail, even though it looked simple. I was surprised to find out that not only was the design not at all what we had drawn, the artist hadn't even been planning on confirming with us their sketch before turning it into a stencil. So they made some adjustments, and we walked away. They made us feel very petty for trying to make adjustments to what seemed like, to them, a simple and random design. We walked back to our seats, upset and confused, and also knowing that the sketch they had drawn a second time was still not what we had asked. We didn't want to seem 'annoying' or like divas :) But then we realized that we need to advocate for ourselves for a tattoo, and that not doing so was a pretty silly reason to have something you don't love permanently on your body. So we went back and I just drew the piece for them. I found it so surprising that we needed to advocate for ourselves so, so much. This might be a general lesson for all tattoo experiences. Their customer service in general was not great. My sister and I were the only people in the studio, and the person behind the proverbial counter/computer was unfriendly and talking to the artist the whole time as if we weren't there. The only real reason that is a problem is because it seemed clear that she was distracting the artists - something that was a lil scary for a first-time tattooed person. Secondly, they did not give us any aftercare instructions. This seems like an innocent enough mistake. The actual problem is that we called the next day for aftercare instructions and they told us almost nothing and didn't apologize for forgetting to tell us what to do. I had to surf the internet and ask my tattooed friends for aftercare - not a big deal, but I would have loved to hear their professional opinion! The positive is that they gave us a $1 discount for coming in with two people.Next, the most permanent problem is that my sister's tattoo is actually not really great or even. She needs to get it touched up - not a big deal, but when added to my frustrations it feels a bit unfair. I wish this had been a good experience. It is important for me to support shops like this. But they also should know the environment they are cultivating. This is my first yelp review - I have never seethed with something so much. Read Less