Horrible customer service!I won a gift card, they stated it expired a year from June 3, 2016.I called Jay Salerno, on May 16, 2017, more than two week before expiration, and he said he could not honor it, because they are only good for 3 months, but it clearly states a year!!!!Plus, he could have at least tried to compromise, maybe offer me a discount, but he rudely said it was not valid (and it clearly states it is). Than, on Facebook, he said it's almost expired anyway!I think Jay is not a good business man, and needs lessons in customer service!Plus, I'm sure he used the gift card as a write off on his taxes...maybe it's time for the federal government and lawyers to check out his business Read Less

Tiffany was awesome. She changed her own schedule to work with my day of walk in. I'm a touring musician and sometimes we don't know what city we'll be in next. She was so helpful and so very nice. Her worked is amazing, especially if you want color! (In my experience). She worked with my original artwork and made it much better as well as dealt with my OCD of tattoo placement. All with a smile. Which is HUGE.Do it. Get a tattoo from Tiff. Read Less

On a wednesday, I went to Vision Burn to ask about getting a tattoo. The guy, Jay, seemed in helping me and we had a little consultation. He asked me when I was able in coming in to get it done. I said that the following friday would be great..that I have a half day and I could be in for 12:30. He claimed he had to take his car to the shop at that time so he scheduled me into his computer for 1, claiming that he also has an appt with his "buddy" at 3 but if our session goes into his.. that its only his buddy and that he'd understand. Well I ended up taking that day off instead and driving down to Vision Burnwhich is about 30 minutes for me. When I get there, their OPEN sign wasnt lit and I took it that noone was there yet..so I wait. Around 1:10, two guys drive up into the parking lot and go right in so I also went in not knowing that they are open. As soon as I walk in, I hear "Oh, there she is.." like he was impatiently waiting for me. I walked upstairs to talk to him and he would NOT look at me. He said I was supposed to be there for 12:30 and that he has a session with his buddy for 1 ..that we would need to reschedule. I informed Jay that he put me into his appt book on his computer for 1 as well as writing me an appt card for 1. What I get back is, "Well, then thats my bad but my friend here will reschedule you for another day." I said, "No, thats okay .. ill call" and I walked out of there. Walking out, the OPEN was get turned on. Right after, I can say that Jay wasted my time and my gas in driving down there. If I was supposidly late.. take the consideration in calling, reminding the customer. I wouldve been a new customer..but instead this individual would rather tattoo his buddies. I ran right over to Slingin' Ink and got an appt with Tim Would who took his time out of his busy schedule and made an appt with me and gave me a wonderful price. I have gone to Slingin'Ink for all my tattoos which two have been done by Frank and 4 have been beautifully done by Vinny. I thought trying out a different surrounding would be interesting but instead made me fuming mad and wasted my time and fuel. Tattoo Seekers BEWARE! Read Less

On a wednesday, I went to Vision Burn to ask about getting a tattoo. The guy, Jay, seemed in helping me and we had a little consultation. He asked me when I was able in coming in to get it done. I said that the following friday would be great..that I have a half day and I could be in for 12:30. He claimed he had to take his car to the shop at that time so he scheduled me into his computer for 1, claiming that he also has an appt with his "buddy" at 3 but if our session goes into his.. that its only his buddy and that he'd understand. Well I ended up taking that day off instead and driving down to Vision Burnwhich is about 30 minutes for me. When I get there, their OPEN sign wasnt lit and I took it that noone was there yet..so I wait. Around 1:10, two guys drive up into the parking lot and go right in so I also went in not knowing that they are open. As soon as I walk in, I hear "Oh, there she is.." like he was impatiently waiting for me. I walked upstairs to talk to him and he would NOT look at me. He said I was supposed to be there for 12:30 and that he has a session with his buddy for 1 ..that we would need to reschedule. I informed Jay that he put me into his appt book on his computer for 1 as well as writing me an appt card for 1. What I get back is, "Well, then thats my bad but my friend here will reschedule you for another day." I said, "No, thats okay .. ill call" and I walked out of there. Walking out, the OPEN was get turned on. Right after, I can say that Jay wasted my time and my gas in driving down there. If I was supposidly late.. take the consideration in calling, reminding the customer. I wouldve been a new customer..but instead this individual would rather tattoo his buddies. I ran right over to Slingin' Ink and got an appt with Tim Would who took his time out of his busy schedule and made an appt with me and gave me a wonderful price. I have gone to Slingin'Ink for all my tattoos which two have been done by Frank and 4 have been beautifully done by Vinny. I thought trying out a different surrounding would be interesting but instead made me fuming mad and wasted my time and fuel. Tattoo Seekers BEWARE! Read Less