Choosing a tattoo artist can be a difficult process. After several months of reviewing portfolios, I decided that Chantel's portfolio spoke to me. I wanted a custom design melding various elements, an... Read More
Choosing a tattoo artist can be a difficult process. After several months of reviewing portfolios, I decided that Chantel's portfolio spoke to me. I wanted a custom design melding various elements, and from all accounts, custom pieces are Chantel's specialty.
On October 17th (2017) I sent Chantel an email explaining that I wanted to get a custom piece designed, and would like more info on the process. I never got a response to that email.
On January 28th (2018), I sent a follow up email; I received an automated response that included, "my response time may take a few days," so I waited, but when I hadn't heard anything after five days, I sent a third email. In this email I advised that I would be in town for a few days in February, and asked to schedule a consultation in person. Again I got the same automated response.
On February 9th, I wrote my fourth email which said, "Can you PLEASE confirm receipt of this email and let me know why you haven't responded to me. Are you selecting not to take me on as a client? Or was it an oversight with my last three emails?"
Again, I got an automated response, so I know the email went to the right email address, but I never got an actual response.
In a last ditch effort, I called the shop on February 26th, and left a message requesting a call back or a response to one of my four emails.
It is now March 3rd and I have not gotten any responses from my four emails or my voicemail.
I am very disappointed that this shop does not treat customers better.
My attempts to reach the shop for scheduling:
--10/17/17 email
--01/28/18 email (104 days later)
--02/02/18 email (5 days later)
--02/09/18 email (7 days later)
--02/26/18 voicemail (17 days later) Read Less