Just wanted to make sure our experience is shared across several review sites....As far as tattoo quality, my sisters, mother, and I are (mostly) very pleased. As far as professionalism - because of D... Read More
Just wanted to make sure our experience is shared across several review sites....As far as tattoo quality, my sisters, mother, and I are (mostly) very pleased. As far as professionalism - because of Dan Wulff, we had an extremely negative experience. We made an appointment a month in advance to get 3 tattoos at noon on Sunday (very simple tattoos) - we knew we were going to pay (a little too much, in my opinion) more and going out of our way, but we had heard such good things about Tattoo Faction. We were told Dan would be taking care of us, but when we arrived at noon he was nowhere to be found. My mother joined us and asked if she could be squeezed in for her first tattoo. She was very excited and we were all excited to get her a tattoo on Mother's Day. Sadly, by 1:00, Dan had STILL not arrived with no explanation or apology. Paul graciously offered to squeeze us in around his appointments, but we felt bad for the people who had already scheduled with Paul (but frustrated because we all had to be somewhere at 3:00). Paul took care of me, as Dan arrived. When we finally got in to see Dan he made no attempt to apologize or even acknowledge that he was so late and then proceeded to get up and leave for 10 minutes between each of my sisters/mothers tattoos. I understand needing a cigarette break or something now and then, but not when you are late to our appointments and not three in a 2 hour period. We were so frustrated by that whole experience. Our tattoos look great, but Dan's professionalism will not bring me back to Tattoo Faction. Major kudos to Paul for doing my sister-in-law's tattoo and mine that day, and to the guy at the front who helped design and work with my very anxious mother on changing up the tattoo to be something she liked. If not for them, Tattoo Faction would have only gotten one star.Not satisfied with the tattoos by Dan at all, lack of customer service from Dan, or lack of discount/apology for inconveniencing the customer. Will never come back. Read Less