Took our daughter in for ear piercing. We wanted a clean, safe place, and Warlocks was recommended by a friend. When we arrived, we were directed to choose a starter set from a display case. We wer... Read More
Took our daughter in for ear piercing. We wanted a clean, safe place, and Warlocks was recommended by a friend. When we arrived, we were directed to choose a starter set from a display case. We were not told prices up front, and they talked up the nicest set, which my young daughter chose, of course. When I asked about pricing for the set/the piercing, it was more than double the price I had found in my basic online pre-research. I guess I should have asked about pricing when I called to make an initial appt, but I assumed (never assume!) it would be in line with the research. In any case, here we were, our daughter looking at us hopefully, so we convinced her to go with a smaller stud and decided to move forward despite our sticker shock. Unfortunately, having seen us initially balk at the price, the main piercer seemed to have decided that we must be cheap or something and from then on it felt like we were being treated as an inconvenience, rather than a paying customer. Everything felt curt and if it weren't for her trainee, who tried to make my daughter feel comfortable, it would have been an even less enjoyable experience. We were told to come back when we thought her ears were healed so they could double check her healing and change out her earrings. We brought her back and was surprised to find out this was an additional cost. It felt like it was just another opportunity for them to try to sell you more jewelry too. When we arrived, they immediately started showing her all the same studs as before and asking which ones she wanted. I told them that I had brought a pair of our own, as they had told us we could do. From then on, it felt again like we were being treated as cheap by the main piercer. The trainee was still there all these weeks later and mentioned that she didn't know how to put in regular earrings (these were standard studs like you would buy anywhere, instead of the backwards starter studs they sell). The piercer showed her how and it was fine, but I'm guessing that means that most people don't come back to have them checked like we were told to do. If we had known that this would be as simple as changing your earrings like you would do everyday, we would have saved the money and the trip across town and done it ourselves. On a positive note, we are pleased with the piercings themselves and had no complications. Read Less