Unfortunately, I was forced to give this place a minimum of 1 star, but if it would allow 0 stars, that's what I would choose. My friend and I went here, after reading all of these seemingly rave r... Read More
Unfortunately, I was forced to give this place a minimum of 1 star, but if it would allow 0 stars, that's what I would choose. My friend and I went here, after reading all of these seemingly rave reviews of their service and talent.. We were excited, as we planned to get matching tattoos (on the smaller side, not huge, with 2 colors).. When they told us it would be a whopping $130 per tattoo, we had to regretfully pass on getting them that day since we thought, at the most, it would be about $60 (which it is nearly EVERYWHERE ELSE.. I price checked many other places afterwards, believe me). So naturally, they offered us the option to make an appointment, but a $60 cash deposit was required to do so. We stupidly agreed and made an appointment for FRIDAY July 6th at 12:30 PM (I have a picture of the appointment card as proof). Well, as "luck" would have it, we ended up needing to reschedule due to work conflicts (life happens). They do not open until 12pm, so my friend called to reschedule as soon as they opened and they tried to tell her that it was scheduled for Thursday and that it was technically a "no call no show". She thought maybe we read the card wrong, but she double checked the card after she hung up with them and it was definitely written down as 7/06 @ 12:30 pm (which is a Friday, not a Thursday.. Guess someone needs to get a hearing aid at such a young age.. so sad). She rescheduled the appointment for a couple weeks out for another Friday (we could only do it on a Friday. We would NOT have scheduled for a Thursday) , which ended up not working out because she works for a leasing office with limited staff, so if they call her in, she HAS to go. I called this time basically apologize profusely for being a pain about it, explained her working situation and they were clearly pissed off. They suggested just walking in instead of making another appointment, to which I agreed, given the circumstances. When I asked if the $60 would still be held and put towards the total cost of our tattoos, I was told "Oh, that's gone now. You've been a no call no show twice now, sorry.." Um, excuse me, what? We had called in the appropriate amount of time, given the notice she received to go into work, but because THEY clearly don't know how to manage their appointments appropriately, WE lost out on our $60. I do not have $60 to waste on some kid's inability to log appointments on the right date. I will be reporting this to the BBB and I strongly suggest you all take your business anywhere else but this place. The service sucks, too.. absolutely no sense of humor with these guys.. They made us feel uncomfortable when we were originally so excited about our tattoo idea.. I, luckily, found an awesome artist who drew up our design ten times better AND is charging literally HALF the price for the exact same size tattoo and amount of colors. So disgusted with how this place treated us and I sincerely hope that no one else ever has to experience their horrible service or has money stolen from them. Read Less