We called Bob's on a whim for my teenage daughter, she wanted her ears done, again (3rd holes). Her first 2 were done in her younger years, like most, we did them at the mall... (I know, EEK!) This ti... Read More
We called Bob's on a whim for my teenage daughter, she wanted her ears done, again (3rd holes). Her first 2 were done in her younger years, like most, we did them at the mall... (I know, EEK!) This time, I decided to go a different route, I am so glad I did. When we called Bob's to check availability, we spoke with Angel, he said to come right on over, he'd be happy to do it! We live in Lee and had called a few other closer places first, but no one could help. We drove the 30 minutes to Raymond, Angel met us outside and was very welcoming. He explained all the paperwork, invited all of us (not just me) to come into the room with my daughter, he welcomed photos and videos... He had a fantastic personality, laughing & joking with us, but more importantly, he explained everything he was doing step by step, showed us everything was new & sterile, he provided my daughter the information she needed to help take care of her new piercings and make sure she healed properly. He made sure we had all the correct contact info and invited follow up phone calls or visits for questions or concerns. This guy is an A+ employee. We had a great experience from the first phone call to leaving the store. Beginning to end, perfect. We will without a doubt visit this location again when the need arises. Highly recommended!!! Read Less