Upstanding work, but professionalism goes a long way.
My friends and I came yesterday to take advantage of the Friday the 13th $20 deals. As compared to other shops such as Iron Age, crowds were much... Read More
Upstanding work, but professionalism goes a long way.
My friends and I came yesterday to take advantage of the Friday the 13th $20 deals. As compared to other shops such as Iron Age, crowds were much shorter and the selection of tattoos were more extensive and creative. Being conscious of what day it was, my friends and I were fully prepared to wait for a bit, understanding that there were only about 4 artists working on people at a time and several customers were coming in very quickly. Still, though, it makes no sense that myself and another friend had to wait for a literal 4 hours for a single tattoo, watching countless others who came into the shop well after we did receive their tattoos, and ultimately give up on the idea out of frustration and annoyance and go home, not one tattoo at all.
I'm giving this business a single star because every problem we had last night could have been solved if any of the workers (aside from one, of whom I'll mention later) had a professional bone in their bodies. I have all day, so I'll elaborate in detail what went wrong and what could've been better:
- Around 7:04 p.m., the party I rode with arrived at the shop and met up with three other friends who'd been there for about 30 minutes already and were filling out consent forms. With it being my first time at a tattoo shop and unaware of protocol, I went to the front desk and asked about proper protocol for actually getting my tattoo. The worker who greeted me, while funny, gave a kind of sarcastic comment about the paperwork I was pointing to and said it was for that morning. Instead, he gave me as well one of the friends I rode with a consent form each, which we quickly filled out, showed our IDs, and started looking at the tattoo selections. Immediately after filling out our paperwork, a rush of people come in and (presumably) do the same.
- Within the next hour, the friends who arrived before us have received their tattoos. Afterwards, though, we start to see people who came in after us be seated. My other friend and I are a bit confused, and wonder if there really was a sign in sheet or if the consent form was the only form necessary, so we go back to the front desk to inquire and tell them that we came in right after our friends. A different worker gives us a new "sign-in sheet," which is really the equivalent of a sheet of printer paper with names sloppily written all over it with no numbers or timestamps or anything, and my friend writes her name (which happens to be Tomorrow, her name is actually Tomorrow) while I proceed to write a plus sign and my own name after her. We sit back down to wait.
- Another hour passes, and we see more people (who came after us) have their names called to get inked. I spot the first worker I spoke with in front of the shop taking his 3/11th smoke break along with other people waiting to be inked, so I step outside to ask him about the wait and remind him of our presence. I could tell by the silence of the lung cancer group that I'd ruined their vibe and was unwanted, but the worker kind of brushed it off and said that he'd "check up on that."
- Another hour passes and daylight has gone, and I go up to the front desk to speak with the same worker and specifically ask about our names on the list. He and another worker, a female, check the list to see that our names have been crossed out and says that "Tomorrow and Mariah have been done already," of course to which I'm like, "Um, no, we've been here for 3 hours already and have watched other people go ahead of us." Then he laughs a bit and loudly realizes that he "didn't recognize Tomorrow as an actual name," and thought that "Mariah would be getting inked tomorrow." I wasn't amused, so he haphazardly "apologized" and said it was an honest mistake, asks what tattoo we want (3 HOURS LATER PEOPLE) and said that we would be seen soon. I sit back down.
I'm hella mad and I'm not done - this will be split in 2 parts. Read Less