They did a great job! Definitely recommend! Very clean building and nice helpful staff. I went to other Rochester tattoo and piercing places but they were dirty and I didn’t want to get any piercings there. Read Less

I havent been there awhile & have been itching for a new tat...& this is the ONLY shop I'll go to! Brian is freaking amazing & hands down the best tattoo artist you will find MN, maybe even the whole midwest! We're lucky to have him right here in Rochester!! He's really hard to get an appointment with, but has Travis & Sam to help him. They both do beautiful work!! Definitely won't be disappointed!! Read Less

Me and my girlfriend both got talked out of the tattoo we wanted. I have ghosted ink, I was lied to about red ink not surviving without an outline, I was forced to take a tattoo placement I hated otherwise I'd have to sign another waiver. They didn't even try to talk. Just had conversations with eachother. Not to mention they kept the down payment and didn't subtract it from our tattoos. Wouldn't recommend. They have about 1 amazing artist though. Read Less

Walked in for a piercing; Jon was incredibly friendly and comforting. He hung out and chatted with us for at least a half hour before piercing myself and a friend. He was very kind the whole time. The shop looked amazing and was very clean. Jon was also amazing and I will definitely be returning to get another piercing done by him. Hope you see this Jon - we had a blast and thank you so much! You rock! Read Less

Had a great experience, Travis Olsen was both friendly and easy to talk with. The tattoo itself has brilliant colors, and is exactly what I was looking for. The process was faster than I expected too. Never a bad thing when being inked. Read Less

I will be going elsewhere for my tattoo, i called about a consult and was told to stop any time hours are 12 to 9 m-sat came in no one around to do a consult, no big deal, called agin and was told sat around 5 would work.  Had a consult and set a time, was told 48 hours to cancel.  I slept on my consult and relized I was not comfortable with the artist.  So I called on Monday at 230 to cancel.  At this point they tell me the deposit of $50 is nonrefundable period.  I was not comfortable because the artist didn't listen to what I wanted on my tattoo. Although I understand artists need some arstic licence, this is a permanent tattoo that I have to like and live with, not them.  I am a hairstylist what I belive is best on my client is not always what they want, they have to live with it not me and so their opinion matters more than mine.  I would rate it 0 stars if I could. My husband says it was probably the best $50 he ever spent on nothing, as I would have probably ended up hating the tattoo no matter how good it looked. Read Less

DO NOT GO HERE. I would consider myself a fairly tattooed person with a good 30+ hours of tattoos on me. Some I love, some not as much, but this takes disliking a tattoo and the experience to a whole new level. I saw the good reviews and had heard good things so when I wanted to get a tribute tattoo on my other hand I wanted the guys at Autonomy to do it! Because I live a good distance away I talked on the phone about what I was looking for and emailed some references and was set up for an appointment with Sam. I went in for my appointment and showed Sam a number of references and told him I wanted this tattoo to look as realistic as possible (which I had also mentioned in the email). So after a good hour of waiting, Sam showed me the sketch which of course was just outlines and no shading as they all are. After making a little change he told me he had to go have a cigarette and would be right with me. Not ideal since I've already been waiting a while, but oh well. I went up and got the stensil put on, positioning and outline looked great. I knew not to worry much about the shading since they put that in as they go. Sam said while it dries he's going to go eat... 15 minutes later he came back, again not Ideal. Before he started I reiterated that the more realistic the tattoo looks, the better. While tattooing, he made no efforts to have a conversation or even ask me what this tattoo was about, why I was getting the clock set to the time I was or the reason for the initials in the tattoo. When he was done he left again for another 15 minutes, came back and bandaged me up. I asked, if touchups were needed, are they complimentary, I was told if need be, yes. After getting home and taking the bandage off, my heart sank when I saw all the flaws in this tattoo, the biggest one being that there was nothing realistic about the tattoo at all!!!! The hands were in the wrong position, the lines didn't even meet up and there was minimal shading!! A few days went by to see if I would just get used to the mistakes. To me they are so big that they could not be overlooked so I emailed to discuss the possibility of getting it fixed. A week went by and I heard nothing so I sent another one. Another week went by so I sent another one, this time asking for a partial refund (I said they can keep the deposit and the tip for their time) if they weren't going to get back to me or fix it. A few more days went by with no response so I called. I was told to send pictures of the errors and I would get a call right back. Another week later with no word, so I called again. I was told that Sam was spoken to (why I didn't get a call about it I don't know) and that the tattoo was based on the reference I gave him. This response was very strange since I would NEVER give an artist a reference/references of a bad design with messed up lines and unrealistic/flat shading, why would I want that? Furthermore, if the reference was messed up, wouldn't the artist recommend fixing the problems instead of just rolling with it? They never offered to fix the tattoo for me and when the partial refund was brought up I was told "it's simply not going to happen". From start to finish I did not feel cared for in any way. They didn't seem to care about me, or this important tattoo, just about my money. I work in the service industry so I know and understand that mistakes happen and that it is how you deal with the mistakes that count. Their lack of understanding or willingness to take any responsibility or even do ANYTHING to fix what they did is absolutely unacceptable and unprofessional. I feel, like most other people, that when I pay for a service of any kind, that I should be taken care of. Now instead of looking down at my hand and seeing a great tribute tattoo to 3 very important people in my life, I look down and see a tattoo that was obviously done with no care. I am so sad and disappointed that now my only options are a cover up or removal. Read Less

First off be expected to pay $50 up front. I brought my design in a week before my appointment. I had a 12 pm appointment and my tattoo artist didn't have any thing drawn up and kept me waiting an hour. Then when he showed me his drawing it looked nothing like the design I brought in. The artist would not work with me and position the tattoo how I wanted. I ended up walking out. I will never go back there. I am out $50 too. Very disappointed with how I was treated. Read Less

I recently went to get my belly button pierced and Autonomy was a great place to go! It was a very clean and sterile environment. My piercer was very well informed and made me feel very comfortable! He made sure that I understood how the piercing process would work and walked me through how he would do it! They also sold very high quality jewelry that was made in America. I paid just under $100 for the jewelry and the piercing itself, which seemed rather high, but I feel it was worth every penny! I highly recommend this place for both piercing and tattoo! I was able to view the work and everything looked amazing! Any of my future piercings or tattoos will definitely be done at Autonomy. Read Less