Brought my 13 year old daughter for her double piercing the staff was so friendly and helpful . Place was so clean even my daughter noticed how clean the place was . Marc who pierced her ears was awesome! Made her feel so relaxed. Thank you ! I will definitely be telling people to go here ! Read Less

I absolutely love this place!! My friend and I come here for every piercing. We always feel so welcomed and the staff is extremely friendly! i love that they explain to you what it is that they're gonna do and try to talk about random stuff if they see that you're nervous! i highly recommend this place to anyone who wants to get a piercing! Read Less

Went yesterday to get my nips re-pierced after I took them out about a year ago. Very pleasant experience. I love the nice new facility. But what sets this place apart is the people. They were great. They always are. I've gotten many piercings here and will continue to do so. Never have had one in a bad spot or gotten an infection. Their pride shows. Read Less

I am rating this based off of twice coming in and the interaction with the front desk. I had my nose pierced just over a month ago. I have developed a small bump just to the side of the jewelry. I called first to inquire about it and was told that the piercer would need to assess it in person. Ok..no problem. I explained how I tried to go during the week, but there was absolutely zero parking available and owning my own business that is a services based business, I get one day off a week and it's typically always filled up with errands, Dr. appts., etc, so time is a valuable thing. I came today, which is Sunday, and parking was no problem, but when I entered, the place was jammed. Now when I visited here on the day I actually received my piercing I had asked if I could make an appointment, I was told a flat out no by this same front desk person who lacked any personality whatsoever. Her answers were abrupt and short with a blank, expressionless stare back at me. Her words were, "I'd stay if I were you, because today isn't that busy," so I stayed. ( My piercer's name was Reese and he was awesome. Very informative, funny and had quite the personality. I highly recommend him!) Meanwhile the customer behind me says, "Yeah, I have an appointment with Travis" Um....I thought you couldn't make appointments?!! An appointment, in my case, would be perfect, considering all I needed was to have the piercing looked at and told what to do or not do moving forward. Instead, I was told that there were 8 people in front of me and if I wanted to be seen, had to wait my turn. Well in a perfect world where I have all the time in the world to just sit and waste time waiting for what would probably take maybe all of 5 minutes, I informed the front desk person that I could not wait and would have to come back another time. To which she just looked at me, expressionless, not offering any other option or suggestion as to when it might be a better time to come in or maybe, like the dude behind me who had "an appointment" with Travis. My business works off appointments and I am with customers all the time. There is something to be said about the impression one gets from the front desk of any business. Clearly the skills of the piercers are what gives this business the 5 stars and I would concur with that also, but some serious work needs to be done with the front desk because having attitude with someone who is entering into your business to do business should be a priority with any business! Because it's right there that a sale could be made or not, having nothing to do with the skill set of the piercers. I would love to know if an actual appointment could be made for a very simple assessment of a piercing issue. I am not trying to cut in line or bump someone out of their time, but it certainly would go a long way for this customer and repeat business. Read Less

Great experience having my 9 year old daughter's ears pierced here today. The two ladies behind the desk were very nice and helped my daughter pick out her earrings and were very patient when she changed her mind at the last minute about which earrings to go with. Ed who did one of the piercings was great, he really took his time, explained everything to me and my daughter and made her feel very comfortable. Once he was all set up, he called in another employee and they did her ears at the same time. Everything was explained in detail, it was immaculately clean and I felt great about having taken my daughter here. Having heard so many horror stories at cheaper places, this was worth every penny! Read Less

Very rude front desk service. Came in here needing information for a friend. I realize its not their fault for not accepting a Brazilian ID but really didnt need the looks or the woman walking away in the middle of when we were asking prices of stuff and services ( i was possibly interested in getting a small tat for myself) just walks right tf away leaves us waiting for ten minutes while the other chick just walked around aimlessly. Honestly just awful Read Less

The place is great! The staff is superrrrr friendly. They explain everything out in detail- and they answer every and all questions you may have. The environment is nice and clean as well. I got my first piecing here, and refuse to go anywhere else! They are the best. Read Less

Piercing emporium is great. I've been here for two bellybutton piercings, my septum, and two forward helix piercings. The piercers are clean, conscientious, friendly, and funny. Such a great experience, I typically have anxiety over getting piercings and tattoos, but I was able to go in today by myself without bringing anyone along for moral support. The girls that work in the front are very helpful in helping you decide on a piercing and pick out jewelry, and I had a lotttt of questions. They answered them all happily, and were very helpful. The woman who did my piercings was amazing, and I'm completely obsessed with the results. If you're looking for piercings in Worcester, definitely come to piercing Emporium!!!!!! Read Less

I had a great piercing experience here, and I would definitely recommend! Staff was very knowledgeable about everything from jewelry to the piercing itself to aftercare. I felt comfortable and I trusted my piercer, Cale! The piercing itself was as easy and painless as I could have hoped for! I had my tragus pierced on a Thursday evening. I wasn't rushed picking out jewelry, and I only waited for a few minutes before it was my turn. The shop was super clean and well-staffed with friendly people willing to help and answer questions. The waiting room is comfortable and there is a water cooler. Overall, great experience! Also, I used street parking but there were spaces available in their small lot. Easy to find! Read Less

Love this place, especially their new location! I got an industrial bar piercing here for my 16th birthday and a nostril piercing this past spring. The piercer was informative, very clean, and gentle. My piercings look great and I can't wait to come back in the future! Read Less

Knowledgeable and professional staff. Never had an issue with any piercings I've gotten here. Everything is so clean and the staff does a great job explaining the process every time. Great jewelry selection and they will change the jewelry in your piercings for you if you want. Read Less

Super nice staff!! They know exactly what they are doing and are very clean. I got my nose piercing changed out here and it took less then 5 minutes to get it changed and to pick out the jewelry. Will be going back again in the future!! Read Less

I got my lobes pierced when I was too young to remember much, so I considered this my first time getting piercings. I was told that I could only get one ear done at a time since I "needed a side to sleep on." (I'm someone who can only control what position I fall asleep in, and I wake up completely different, and I was sad because didn't think it was an option to be stubborn and do both sides anyway until I heard someone else do it.) I liked that since it was walk-ins and there was a waiting period, the aftercare instructions were sent to my email and I was actually able to read them while I waited, rather than handing it to me as I walked out the door. The instructions were also briefly explained to me verbally. Cale did both of my helix piercings, and was still patient with me when I realized that where I pointed wasn't actually where I wanted the piercings, and I couldn't tell until she used the marker. So it was nice that she was very thorough in letting me check, since I was wrong about what I wanted! She also kept me calm even though I was being a big baby (I almost fainted during the actual piercings, which was embarrassing). The place was very clean, and the closed-off rooms gave customers a comforting amount of privacy. The purchase of the piercings came with some awesome saline spray that has really helped with the itching/burning, and the earrings themselves, which I was allowed to pick from a variety of colors and sizes before going in. I would definitely come here again and would recommend it to anyone, especially those who are new to piercings and nervous about getting them done. Read Less

Very pleasant and helpful workers. My daughter and her friend went to get belly button piercing and had lots of questions. The employee went over every detail from beginning to end and put the girls at ease. Lots of variety jewelry for all body part piercing with great prices. Tattoos look great too! Read Less

Everyone was very nice friendly and professional. Ive never been disappointed here. I forgot my piercers name but he went over every detail and made sure i was comfortable. Came here twice for piercings ( old and new location ). Each time was quick and as pain free as possible Read Less

Got my cheeks pierced by Mark and he was very professional, waiting can be long but totally worth it. Place was very clean and they also made sure i had all the information i needed. Great selection too. Definitely going back!!! Read Less

Very courteous and professional staff. They keep their storefront, rooms, & equipment very clean & germ free. Employees are very thorough with thier process to keep any instruments & jewelry completely sterilized. Read Less

Literally the one and ONLY place I will ever get a piercing! The staff is so professional, polite, and very helpful. I have had my cartilage, industrial, and septum pierced there and never had a single problem. They will take only best care of you, no doubts!!! Read Less

Had a great experience at Piercing Emporium! The two staff members manning the front were extremely efficient in helping people pick out their jewelry and moving them through the process. Emrys did my nostril piercing. He was the utmost professional in every way. He was super easy going, personable and had a relaxed vibe. The room was immaculate, everything was sterilized. Emrys walked me through the process and answered all of my questions. The actual piercing part was quick and relatively painless. I'm still surprised two days later that I have virtually no pain, bleeding or swelling. Placement is perfect! I think what impressed me the most was how welcoming and sweet everyone at this shop is towards kids. There were 3 little girls in front of me waiting for ear piercings and the staff couldn't have been kinder. My 5 yr old son came in with my husband when I was finishing up and they were made to feel welcome. Thanks for a great experience! Definitely recommend! Read Less

I live in PA, I got my nose pierced here a while ago and came back this year to get it changed out. My sister got a few piercings here as well. We won’t go anywhere else. The people who work there are great, super nice and thorough. 10/10 recommend Read Less

Great shop! Very clean an and professional. The girl at the front counter was really friendly and  knowledgeable. She helped my friend and me pick out the perfect jewelry for our piercing. The guest piercer Ed was awesome! He pierced my my friends nostril. It was the second time being done and she said it was less painful! I had the same experience with my lobes! Very quick and not painful at all. Highly recommended this shop. For me it's an hour drive but it's worth it! Read Less

This is pretty much the only piercing place I trust. I've gone here for almost all of my piercings and even though I don't live close I continue to make the trip back. They have a great staff, place is huge and super clean, and they have a very large jewelry selection! Read Less

Was immediately welcomed in by the people at the front desk who had great customer service. I got my first piercing here today with Mark who was very professional and made my experience painless and comfortable. He made sure I knew everything about aftercare and I could tell he wanted the best for my piercing. The wait to get it done was a little long but that's what happens at walk-in shops. Read Less

I took my daughter here for her tragus piercing yesterday.  First, when we walked in, we immediately were greeted by the two people behind the counter, a young man and a young woman.  The guy ended up being the one who helped us.  Once he knew what we were there for, he explained the "paperwork" (in quotes because it's all done electronically) to my daughter and she read and completed her part, then I completed mine. He then showed us all of the jewelry which was suitable for her piercing. All of it was surgical-grade titanium. Based on reviews, we specifically asked for Marc.We waited about fifteen to twenty minutes, because Marc was in with another client. (The waiting area had plenty of seating.)Once Marc greeted us, he brought us in to a private back room. The room was very clean and we could tell that the padded table had just been wiped down with a disinfectant wipe. Marc explained the whole procedure, from sterilization of the piercing area to the actual piercing itself, then made sure my daughter's questions were answered. He marked where the piercing would be and let her take time to check it in the mirror before okaying its placement. Marc was really mellow and spoke in a calming voice, which helped my nervous fourteen-year-old not be any more nervous than she already was. After she lay back, he let her have a few minutes to breathe and calm her nerves as much as possible, and he let her indicate when she was ready.  I really appreciated his demeanor and patience with her. I could tell that he was truly diligent about being as cautious as possible about cleanliness.  He changed gloves multiple times~ after each step: marked the ear, new gloves, sterilized the ear, new gloves, etc.  He also wore a face mask the entire time, for additional precaution. (I'd noticed the other piercer had one on, as well, so it appears to be standard practice here.) After the actual piercing, Marc explained the healing process again and talked about after-care. He made sure my daughter was feeling ok and not dizzy before letting her leave.  All-in-all, we were both very pleased with the experience and would go back here if we need other piercings. I wouldn't hesitate to recommend this place and Marc to anyone who was looking to get a piercing. Read Less

Wow - I would give this place 10 stars if I could! The only downside - and there is nothing they can do to help it is that it is street parking and it can be difficult to find a space nearby.I brought my two month old daughter in to have Mark pierce her ears.  He came highly recommended from just about everyone I know in the area!They do not take appointments for piercings and Mark is the only one that pierces babies ears.  The front desk staff got us in quickly and the paperwork was fast.  They helped us pick out the earrings that would work best and gave me a brief rundown on care instructions.Mark was beyond great with my daughter.  He described everything he would do and then talked thru everything while he was doing it.  His room was perfectly clean and you could just tell he takes pride in keeping everything sterile.  Her ears were both pierced with sharp needles in less than 30 seconds and she only cried for about 15 seconds after!! (instead of going and having that nasty piercing gun at a mall place!).  He gave very detailed instructions on how to keep the areas clean and your cleaning spray is included in the cost.I will say it is MUCH more expensive to have them pierced here but the peace of mind and knowing how clean it was is beyond worth it.  They use surgical grade earring studs so they won't cause infection and the skin won't grow over them - and they are the type of studs you never have to take out - you can simply twist off the top design piece and put on a new one.I would recommend this place to anyone! Read Less

My 13yo daughter and I came here today for piercings.  She got her nose done and I got a frontal helix.  We had a great experience.  Our piercer (I don't even know his name :(....was great.  My daughter wanted a particular piece of jewelry that would not have been a good choice for proper healing and he told her he wouldn't pierce her with it which a I appreciated that he has a professional opinion and standard that guides his work.  He was great in the process - she was nervous and his demeanor was calm and confident and personable all of which made this super easy!  We will definitely be back, thank you! Read Less

This month 14 years ago I left summer school with a gift card and begged for my mom to let me get my Labret done. I was nervous because I had a bad experience elsewhere with my first piercing, as well as my mother. Today I went in there, and got my helix done. And bought new jewelry for my conches. I've never left unhappy with any of my experiences. The selection of jewelry is awesome too. And we're talking half my life time and at least dozen piercings later. The staff at the desk are very friendly and informative, and the prices are very reasonable. As long as they're around I'll never go elsewhere! Read Less

I took my daughter here to get her ears pierced, and I was very impressed.  They took the time to explain everything to both of us.  To this day my daughter says, "that's where the nice man with all the tattoos gave me my first earrings!" every time we drive by. Read Less

I've been coming here for about 20 years, have had most of my piercings done here, referred many friends and just got some ink from Josh and I must say the quality of work is exceptional. However when I was in a few days ago, I decided to pick up 2 new bent barbells and have a jewelry change on my nipples which came to an astonishing $125. I'm not sure if the markup on their jewelry is just really high or if the receptionists made up their own pricing(maybe they get commission on jewelry sales?), considering a quick Google search showed the same jewelry was available online for $24.95 each. I will definitely be back to see Josh for more ink work but will be much more cautious with any body jewelry purchases. Read Less

Great place, nice people. Very informative and welcoming. I learned soooo much that I wish I had known with my first couple of piercings. They will walk you through everything step by step so there are no surprises and the Marc had such a nice and calming tone! Def going back. Read Less

I've been coming here for about 20 years, have had most of my piercings done here, referred many friends and just got some ink from Josh and I must say the quality of work is exceptional. However when I was in a few days ago, I decided to pick up 2 new bent barbells and have a jewelry change on my nipples which came to an astonishing  $125. I'm not sure if the markup on their jewelry is just really high or if the receptionists made up their own pricing(maybe they get commission on jewelry sales?), considering a quick Google search showed the same jewelry was available online for $24.95 each. I will definitely be back to see Josh for more ink work but will be much more cautious with any body jewelry purchases. Read Less

I got my industrial piercing done here at the beginning of October. The womam who pierced me was very kind and obviously a professional. She made it hurt as little as possible. My only complaint is with the two girls who were working at the desk; they were a bit rude and tried to argue with what the piercer said a bit. Other than that, it was a great experience and I will definitely choose this place for future piercings. (From what I've heard, there are different people who work at the front desk, so you might not encounter the girls). Read Less

First off... I never write reviews for anything. However, I had to for this experience. From start to finish everybody was professional and polite, from the front desk all the way to the tattoo artist and back. After being blown off by a competitor I decided to come here. The best decision I've ever made! Josh G is an amazing artist and a pleasure to deal with. He took my idea and ran with it and it is amazing even though it's not done yet and I have to go back. Incredible detail and plenty of colors! If you're looking for a sweet tattoo go see him! Nobody better! Thank you to the staff at Piercing Emporium & Tattoo! Read Less

Took my 5yr old daughter in today to get her ears pierced and can't put into words how wonderful the experience was. Marc was the piercer and he made her feel so comfortable and worry free, he was wonderful. So happy we decided to go here vs the mall. Id recommend this place to anyone with children who want to get there ears pierced :) Read Less

Miraculous creations is better and cheaper. My sister and I both got our noses pierced here and hers got infected and the back of the earring kept coming off. Was not impressed with how expensive they were. Miraculous creations does a lot of things for free and here they charge an arm and a leg for everything they do. Read Less

Got my vertical hood done today and my septum done a couple of months ago and I could not recommend them more highly. Extremely professional, clean, easy, and painless. Always quality work. I live in Maine and it's 200% worth the drive! Read Less

Anything less than 5 stars would be an insult. The knowledge of Marc and his staff is unmatched. Marc's professionalism, knowledge and safe/clean hygiene protocols are something I never have to worry about. As far as any rude front desk staff, it's unfortunate but everyone has a bad day. Marc makes up for it! Read Less

Took my four month old to get her ears pierced and everyone from the front desk to Marc who did her piercing was friendly and knowledgeable! Every step was explained in detail and Marc was extremely patient with our squirmy baby as well as our other two children who insisted on watching! I highly recommend this place and would definitely return! Read Less

We took our six year old daughter to get her ears pierced yesterday. They did a great job! The staff was friendly and guided us through the whole process. Everything was sterilized which was very important to me. We will definitely be bringing our other two daughters to get their ears pierced when the time comes. I will recommend this place to all my friends! Read Less

Was in for my nostril piercing as a birthday gift to myself. Marc(pretty sure that's who it was; he has amazing eyes and I told him that�) was very thorough, very clean and talked me through the whole thing which was all of about 10 minutes. This morning(2 days later), I woke up to find that my piercing had sunk into my nose. Went back to Marc and he had said that the swelling I had was not uncommon, told me how to help it, and switched my post to a longer one and had me keep my original one for when the swelling goes down. This shop is top notch and was recommended to me numerous times and I highly recommend them as well! I will be back! Thank for excellent customer service!! Read Less

I can't being to tell you how impressed I was with the customer service we received at Piercing Emporium! I took my daughters, ages 7 and 9, on a Friday night to get their ears pierced. I wasn't sure what to expect on a Friday night in Worcester. It was great! The place was way busier than I was expecting it and we did have to wait, but not terribly long. They were able to do both ears at the same time which was perfect for my 9 year old who's tolerance to pain is quite low! ...Cale was SO great and so knowledgeable! I even had my 3rd holes done so I could experience what the girls were (I've never experienced piercing with a needle). It was a quick pinch and the next day there was barely any soreness or redness on any of our ears! SO impressed!!! The whole staff that night were really awesome with my kids and made them feel special! Thank you all for a wonderful experience!! See More Read Less

A couple of friends (all females) and I went in to get piercings, we never felt uncomfortable in the place. Despite it being all men that work in that place. They remained professionals at all times. We would definitely use them again. Read Less

Got my nose ring done several months back couldn't have been happier with the result thus far. Everyone was professional while at the same time very causal, for my future piercings this place will be on the top of my list Read Less

Got my 2nd tat here the one thing I did not like about the place is they took all day I already knew what tat I wanted and where I wanted it so they were just extra slow about that and I think my price was a little on the expensive side for just a plain ol music note like seeiously $25 but besides that I would recommend it to everyone I know who wants tah get inked. Read Less

This place is great to get your first or your millionth tattoo..... The artist and the others are great... Very willing to adjust to the customers request.... Not to Mention Great tattoo work. These guys take their time and do the job right.... They know that every tattoo has a unique meaning to their client. When you leave you will be thinking when is the next I will be back... THEY ARE GREAT!!!! O and they have a pool table... Big Screen and an ATM machine.... WOWOWOWOW!!! Read Less