I've been to luckys multiple times over the years for piercings only, so my review is therefore only in regard to my piercing experience. Pros: there's lots of jewelry to chose from at different price points. There's also many different styles of Jewelry to suit all tastes. The staff are knowledgeable about sizing and are generally good with helping you find something that would be a good fit. The piercer Niki is spectacular.. shes quick, and is engaging with the clients in a way that doesn't make you nervous or stressed. She knows how to converse with customers in an appropriate manner that is friendly and inviting. It's important to note that I had her pierce something more intimate and her demeanor helped me feel at ease. Double thumbs up for Niki.Cons: prices of jewelry and piercings tend to be higher compared to other comparable places. You can easily go to another place and spend slightly less and probably have a better experience than at luckys.  Truthfully, my worst experiences at luckys  have been due to the fact that I had Zach as a piercer (on multiple occasions). Each time I left unhappy and I finally went to yelp to see if I was going nuts-- turns out I'm not and other people felt the same as me. He is so incredibly condescending to his customers( my best friend also went and told me how rude he was to her). He did nothing to ease my mind about the piercings I was getting and he brushed off my concerns. I've gotten rude comments about my jewelry choice, and in attempts to make smalltalk on my part(having a stranger poke you can be awkward in silence) made me realize that it's better NOT to talk to this guy. I've worked with people my entire life and i can honestly say that when it comes to people skills, this man doesn't have it. He really needs to learn to treat his clients with respect because someday someone might totally not take that shit from him. He lacks any form of poise and tact. I went on multiple occasions for piercings and jewelry changes and always got him. My experiences were so bad with him I have REFUSED to go back to him at all costs. I could never trust him piercing me ever again. Dude needs to learn his place-- he's not hot shit and he's completely socially inept. Fire this dude because he's more trouble than he's worth. Read Less

I can't say enough about tattoo artist Trudie Kaiser, and how thoughtful, kind and outrageously talented she is. I went to her to design my first tattoo, and the results have been incredible, not only in aesthetics but in healing time, too. Trudie is so gentle and considerate - ensuring that I was extremely comfortable during the entire process (which on my forearm barely hurt!). I feel strongly that my tattoo is filled with her comforting energy and good vibes. I think anyone who can get an appointment with her is incredibly lucky - I know I feel so lucky, and am happy to think of her and my amazing experience when I look down at my arm. Thank you again, Trudie, and Lucky's! Read Less

I came into this place as a recommendation from my sisters. The place is nice but I wouldn't say that much about the people. I went to get an idea of what I could do with the tattoo consultant. I feel as if she was clearly high and she acted very weird. She took a long time just to explain she couldn't do the tattoo for me and gave me a way too over priced estimate. Left without having my first tattoo and pretty disappointed. Felt as if she was trying to get me to leave. Didn't feel welcome. Read Less

My sister and I had an appointment with Charles Rouse for matching tattoos. We were beyond thrilled with the artwork! Charles was so easy to get  in touch with and communicate with. We felt welcome and comfortable in the shop right away. It was clean, quick and we love our new tattoos! We will be back in the future and would highly recommend. Read Less

I've been to nearly every tattoo/piercing place in Northampton but Lucky's outshines all. They never fail to exceed my expectations. Hands down the nicest people you will ever interact with. The place is spotless and the staff is amazing! Read Less

I usually don't review places, but lucky's keeps disappointing me, and their customer service is horrible. Went in for a scheduled tattoo appointment to finish up some work, and I had to wait 45 min after my SCHEDULED appointment before he even let me in. I let that go, but then my tattoo artist messed up on the colors, but I had not realized till later on. Then, today I went with some friends to lucky's for simple nose piercings. HAD TO WAIT 3 HOURS!! The actual piercing only took about 10 min for two people. When I complained about the wait to the person at the front desk they gave me a bunch of crap saying that it was uncommon to wait so long, which is a straight up lie because I asked serval people ahead of us how long they had waited (several hours) and that is was NOT uncommon for them. I told him I did not expect to waste my day away waiting for a piercing and then he decides to inform us that we could have left and done something (not mentioned when we got there). Never apologized for making us wait 3 HOURS and instead blames the customer. DON'T BLAME YOUR COSTUMERS FOR YOUR SHITTY MANAGEMENT. If the man had been considerate it wouldn't have bothered me as much, but the man was just an asshole when we shoveled out so much money for an overpriced piercing. Also there were three employees in the front dicking around while they only had one piercer working. If the wait is so god damn long why don't you hire another piercer??? Read Less

Got my tattoo in 2016 by Will Smart (I'm pretty sure that was his name?) geometric squares and straight lines, one of the main lines on the stencil was crooked I mentioned that to him and he replied in a condescending manner "I've been doing this for a long time" and what do you know, he tattooed the line crooked. My piercings I got here are also uneven and crooked, the male piercer was super rude and there was someone there shadowing him, some creepy little short guy. I was not asked if I was comfortable with him being there (I had to undress for my piercings)  so that made me feel very uncomfortable. This place is pretentious and lacking skilled artists. Your comfort/satisfaction is not taken into consideration at all. Read Less

Love Lucky's, love the people there too. I've known Patrick since practically birth as he and my older brother were best friends growing up. Patrick did my first three tattoos and recently did myself, brother, and Mom all in one sitting. His artistry and skill continues to amaze me and it's always wonderful seeing and catching up with him. If I still lived in the area I would be a Lucky's regular. Read Less

I'm actually in the process of removing the tattoo I got here 2.5 years ago, a $1,500 process. Thats how much I hate this tattoo. I wanted a dainty, script, thin tattoo and the artist told me it was impossible to go thinner and no one would be able to do what I wanted. I obviously believed the professional--so he blew up the design and made it so dark and thick. For reference, look at the tattoo my cousin got (way thinner and smaller) from another shop the same year...so I know it's possible... I felt extremely rushed and the artist was not committed to "creating" anything with me. It was like he wanted it to be over with as soon as possible. The letters are already bleeding together. I regret this so much. Do your research! Read Less

Alysha is amazing. I walked into the shop and expressed my wants from a tattoo highlighting: dainty, feminine and light. We discussed details and when it came time for my appointment she presented her sketches, they were exactly how I imagined. She played around with placement, free-handed the leaves and additional details then applied the finished transfer. Once the tattoo was finished I looked in the mirror and just knew, I would be back for more! The execution of the tattoo is so perfect! I couldn't stop saying how I felt she had printed it onto my skin with a machine, instead of by hand. My tattoo is perfect! Upon leaving the shop, within seconds. I was complimented on the tattoo. Drove to the gas station and was stopped by 3 additional individuals who also complimented the tattoo. All thanks to Alysha. The photo of my tattoo is 15 days later, it healed quickly with zero complications (of course, suggested aftercare was used). Clean shop, thorough artist with an amazing personality and accurate deliverance. Can't wait to go back! Read Less

I love this place. The staff is always friendly and helpful. The tattoos artists listen to all your wants and needs. The piercing artists are friendly and do an amazing job to make sure you're comfortable. They help to make all art here more beautiful then what was imagined. I have no complaints! Read Less

Had 3 piercings ndone here by a couple different piercers. Everyone has been friendly and professional. They've a good selection of jewelry including some made with titanium which is great of you've sensitive skin. Read Less

I love this place!! I go here for all of my piercing, jewelry & tattoo needs. Super clean, friendly, informative and comfortable! I have been pierced and tattooed by many different artists here and have never had an issue. 10/10!! Read Less

I got my tattoo today with Alysha and it was a fantastic experience. I had had a bad week and during my tattoo she was happy to chat or sit in silence with me, which is emotional labor that goes above and beyond. My tattoo turned out beautifully and I am so happy that I got to be tattooed today:) Read Less

Came here twice back in 2016 to get my nose and belly button pierced and I loved both of them! Both piercings were done by Zach and he pierced them both quickly and they turned out perfect. I walked right in both times and waited....maybe ten minutes? Not even. I've been planning on going back there soon for more piercings and tattoos. Cant wait to finally get these ideas in motion!! (Pics are from 2016, nose was taken the day I got the piercing, navel was a week after. Closest pics I've got to when they were first done!) Read Less

Very knowledgeable, professional, polite staff. I went in to get my helix done and Zach did an excellent job explaining the process and answering the questions I had. I would definitely come here again. Read Less

Great artists, helpful staff, and great location. Perfect for a quick piercing or new tattoo. A level of quality and cleanliness that shops should strive for. This is the kind of place you brag about. You will gladly show the work you've had done, and be prepared for the amazed reactions. I've been going for years, and recommend you stop in for a consultation. Read Less

The art speaks for itself. Alysha did this tattoo for me coming up on 1 year ago and it still looks amazing as hell. The details on the skeletal work of the hummingbird are just plain awesome. The prices are par for the course for this kind of quality work. Tattoos are an investment, but when they're this goregous, it's well worth it! Seriously, check these folks out. They're good people and even greater artists. Read Less

The art speaks for itself. Alysha did this tattoo for me coming up on 1 year ago and it still looks amazing as hell. The details on the skeletal work of the hummingbird are just plain awesome. The prices are par for the course for this kind of quality work. Tattoos are an investment, but when they're this goregous, it's well worth it! Seriously, check these folks out. They're good people and even greater artists. Read Less

Was early for my appointment and was shown the piece that the artist had made for me, it wasn't exactly what I wanted so he tweaked it three times and didn't give me an attitude or anything. He made sure I was getting exactly what I wanted which I appreciated. The whole experience was awesome! And prices are what you would expect from a shop on the main street but he finished earlier than expected so the price was less than what I was quoted. Definitely recommend and definitely getting more pieces here! Read Less

From start to finish, the best experience I've had in a tattoo shop.  We'll get to our artist Trudie in a bit.  My wife and I popped in during an anniversary get away weekend.  We'd explored the shop previously when my wife and daughters had piercings done but these were our first tattoos at Lucky's.The woman at the tattoo desk was very customer service oriented.  As we were drop ins, and later in the afternoon drop ins, we really couldn't work anything out for Saturday with an artist whose work matched our tastes.  We did find an artist, Trudie, with unique work that really grabbed us and we were fortunate that she had a block of time open on Sunday early afternoon.  My tattoo wasn't overly complex, but required lines as close to perfect as you could attain.  My wife had a general idea of what she wanted and Trudie worked with her to perfect it.I'll try to be brief. The guy at the front desk was also big on the service angle and very cool Trudie's work was way better than I had even hoped for.  Her lines were terrific and and three days after the work was done, I'm ecstatic about the job she did.  She had a very light touch, yet filled all of the necessary areas beautifully,  No spill over nor light spots (and no excessive pain).  On top of it all, she was an interesting conversationalist, charming, acted like she enjoyed my choice of music so well....that she may really have liked it.  Great experience!!!My only regret is that she did such a great job, my tattoo, which was a match of one of my wife's that represented the formation and growth of our family, I feel guilty because I like it much better than my wife's which was done by a different artist at a different shop. Although there are plenty of shops around where I live, I'll drive the hour + to have Trudie do any future work. I would recommend Lucky's and Trudie in particular without reservation. Read Less

I can't say enough great things about Lucky's and in particular Alysha, Alex, and Matt. Alex and Matt where both so patient, answering all my questions. I was looking to get my first tattoo in 20 years and knew I wanted fine, line work. Alysha's work is just beautiful and she was incredibly helpful, listening to what I wanted and also making suggestions. I was so comfortable that I ended up getting not just one, but two tattoos. I've had them a day and love them both. I already have co-workers asking who did the work. It was a very positive experience from start to finish. Read Less

Went in to get a piercing on a whim, and found the front lobby staff somewhat unwelcoming. They didn't seem like they cared at all, to be frank. The woman who pierced me didn't go through the aftercare procedures until I asked her after I got my piercing. At Haven, they walk you through the process and discuss the aftercare with you multiple times. I also didn't get a chance to see where she'd marked the piercing before she shoved the needle into my ear, which is unusual. She told me it was because I had no leeway in the placement, but I still would've liked to see it.I'm giving it 3 stars because the piercing itself is mostly what I'd imagined and I'm pretty happy that it was free (not including jewelry) save for a $5 donation to Dakin. Read Less

I recently got a piercing by Zach. From the reception to the piercing getting done, everyone was so nice, professional, and organized. Zach was very professional, extremely careful and clean. Everything was sterile and he even changed his gloves multiple times while switching tools and things of that sort. I had a great experience here as I'm still healing. I highly recommend. Only con is that they are pretty pricey. Read Less

I got my eyebrows microbladed yesterday with AliciaShe was friendly, knowledgable and lovely.I was nervous since I wasn't sure what to expect// never had any type of tattoo or the like- but- she made everything wonderfulI would recommend her to anyone looking for that serviceThe place itself is really cute- clean- modern- fun.The reception person was nice too. Overall great experience so I wanted to give a them a good review. Read Less

Went to Luckys for microblading with Alicia yesterday and the whole experience was beyond my expectations. To be honest, I was nervous about the procedure but Alicia's clinical knowledge and artistic expertise quickly put me at ease. She's WONDERFUL, talented, and her work is pristine.  I'm really, really happy with my eyebrows And Luckys is an awesome place. It's spotless (just what you want in a tattoo shop), nicely designed, and a comfortable place for any type of customer. I will be recommending Luckys and Alicia to my friends. Read Less

I was in town visiting a friend and came in to get my septum pierced. This was my first piercing since my ears as a baby so I was pretty nervous. Like, really nervous. Everyone at the shop was super friendly and I instantly felt comfortable once I walked in the door. Zach was my piercer and was so professional, friendly and patient with all of my first-timer questions. (I was kind of embarrassed but I hope they are used to it?) The actual piercing happened so fast I couldn't believe it and was surprisingly painless.Their jewelry selection is also incredible! It took me a while to pick but eventually I chose a BVLA gold clicker and it is so gorgeous! I am now considering getting more piercings but am actually nervous I won't be able to have as good of an experience at any of the shops in my area, this was seriously the best.Thank you Lucky's for bedazzling my face, I absolutely love it and would recommend this shop to anyone/everyone! Read Less

Ask for Steve Fournier this artist is the most talented tattoo artist I ever met and have the pleasure of walking around with his art on my leg I gave him free reign on the tattoo and it was phenomenal Read Less

I got my belly button pierced here back in 2009 by Zach and had a great experience! Zach was really friendly and answered all my questions--even during the healing process when I wasn't sure what I should expect to experience. (This was my first non-ear piercing so I asked a lot of newbie questions, which they handled professionally and friendly!)After getting my tragus done somewhere else, I decided I wanted to come back here for my daith this summer. Nikki was phenomenal! I was probably in and out in 15 minutes or less. She answered all my questions and made sure the whole experience was enjoyable for me and my friend who came with. Lucky's consistently has cutting edge jewelry and fair prices. I do wish they would post piercing prices (and heal times) on their website/Facebook page, but I understand that this varies depending on the piercer's skill and the jewelry being used. They have great jewelry choices, but because of some of the materials, they can be pretty expensive. My daith ring was like 6x the cost of the piercing itself, but that was worth it to me since I plan on wearing this jewelry beyond the heal time. Keep up the great work Lucky's! I may not be in college anymore to just pop down the street, but I'll make the trek from Boston to see you.UPDATE: CANNOT WAIT FOR LUCKY'S CAMBRIDGE TO OPEN!! Read Less

Niki was wonderful! I was pretty nervous, but she put me right at ease. She was fun, witty and cool, and even tho I YELLED OW she helped with my fear. It's my 4th ear piercing, and Christ things have changed since the 80's - no more alcohol to clean it and a pamphlet of instructions. Thank you Niki! You're awesome. I highly recommend Luckys. Read Less

Pat's the man. I was an hour late like an asshole and he still took me, worked with me, and in the end I walked out with a sick tattoo I can look at and be proud of. I am SO proud to wear this tattoo—it was the one fear I had getting my first large tattoo, the quality and the fact it's forever. I can say his linework(and everything else) is amazing. I am extremely OCD and seem to fixate on flaws, I find none. The lines are bold and consistent and beautiful, it pops on my skin. I couldn't be happier that this is forever and look forward to adding to it. He eased every worry I had throughout the appointment. This tattoo was to be my omen and he executed it greatly. It's beautiful. Read Less

I took my daughter for her birthday today to have her nostril pierced. Everything from filling out the paperwork, to choosing the jewelry, to getting pierced and educated on the aftercare was just wonderful. Everyone in there was super nice and helpful. Thank you so much for a great first piercing experience for my daughter!! Definitely will be back!! Definitely will recommend!! Read Less

Only place I go for my micro dermals. You get what you pay for, their prices for the jewelry can be a bit expensive but it is so worth it. Staff at the counter were a little cold (it was the end of the night though lol). but other than that my experience was great. Read Less

Almost all my piercings have been done at Luckys. The staff at the counter is always super helpful and they have great taste so if you're indecisive like me they can help you find what will look perfect. My piercings are always perfect and everything is clean and professional and they make it a fun experience. I've never had any problems with my piercings or jewelry. Read Less

I've been to luckys for my daith piercing and was quite pleased with the outcome and thought the girl was great. And for my 40th birthday gift I went last night for a tattoo. After 2 years of trying to decide what and where I was super excited to finally have it done and Charles did an amazing job. I'm very much in love with it. I'm ready to go back for another Read Less

The staff there was very friendly and professional!!! I felt comfortable. I was getting my second tattoo, hoping to get in on a walk in but unfortunately they were booked up I made an appointment for a couple weeks later and when I arrived my artists was on time and ready to go. He was very friendly and helped put my nerves at ease. I left with a good knowledge about after care and a tattoo I love!! Thanks!! And I will definitely be back! Read Less

I've gotten almost all of my piercings here, Zach is amazing!! And their jewelry options are amazing, but pricey because a lot of them are real gold. I can't recommend this place highly enough, they are all so kind and helpful!Read Less

Went to Lucky's to have my nose repierced. The staff was super friendly and the piercer was great. Just a quick prick and it was done. Much better than the first time I had it done somewhere else. Yes, the jewelry is a little pricey but it is very beautiful. Very clean and knowledgeable. Also got a great price on my new tat. Will be back real soon. Thanks guys! Read Less

I went during a free piercing day, so I expected it to be crazy. Which was fine. The girls at the front desk were all super nice. But during the piercing IDK what happened, I guess I bled more than the piercer expected and she wasn't prepared for that. Piercing took longer than usual, I was getting my left tragus done, already had my right so I knew this took longer. Hurt way more than my right one did. Other than that the piercer was very apologetic about my pain and kept telling me how well I was doing. I don't think I would go back on a free day cuz I know how crazy it is. But I'd go back on a regular day. Read Less

I am very disappointed with my piercing experience at Lucky's. I am a woman with 16 different piercings and never, in my entire life, have I been handled so unprofessionally and with such disinterest to my wellbeing. My friend and I arrived at Lucky's on Free Piercing Day--excited and a little bit nervous (we were planning to get a daith and a tragus, respectively). As I climbed the stairs to meet my piercer, I was immediately nauseated by an overwhelming aroma of feces. My initial reaction was that there must be a baby with a dirty diaper in my vicinity, but alas, it was just his studio. Although the smell put me on edge, I had no plans of letting it damper my time there. The piercer on the other hand, clearly did not have the same respect in mind. He was gruff, impolite, and extremely dismissive. As a person in a position of power, and someone who I am trusting to modify my body, I appreciate knowing that they have my best interest in mind. Unfortunately, that was not the idea I got. The piercer called me into the room, where I stood awkwardly as he rushed through the safety procedures he was obligated to repeat to me. (That he was obligated to inform me was a point he made very well known) Not once did he meet my eyes or change octaves, and as if the smell wasn't making me uncomfortable enough, the monotone certainly didn't help. I have a leg ailment, so laying down is a bit uncomfortable for me. When I tried to remain seated however, he forced me to lie down. He then began swabbing my ear with such intensity I began to squirm. A curious person, I asked him how long the procedure would take and he quickly snapped that if I hadn't asked it would have already been over. I let him know beforehand that I am a little nervous about pain and I asked him if I could breath in and out a couple times before the procedure. He took my apprehension at this point as cue to shove the needle through my tragus. In shock, I quickly moved away to avoid the needle flying towards my face, unwarranted, and at incredible speed. "Great, you're bleeding everywhere. Because I just tore a needle across your face." He bellowed at me. Why he would be moving at such force is a mystery to me. He tore off his plastic gloves and slammed them on the table. I tried to reason with him. I told him I wasn't ready and that he surprised me when he cut me off and proceeded against my will. To this he replied angrily, again not meeting my eyes, "Get out! Get out of my studio! You're done!" I apologized yet again, and told him I was ready now. Begrudgingly, he completed the piercing, the entire time complaining and exuding hot coffee breathe all over my face. When it was over, he told me "You know, it really set me off when you got nervous. That never happens." I remain baffled as to how a professional body artist could have no experience or idea of how to deal with a nervous customer. I left shortly after, blood trickling from my ear, and my spirit tainted. If possible, I would leave zero stars. Do not come to this establishment unless disrespect and sadomasochism is your idea of a Sunday Funday. Read Less

I had a tattoo done and then touched up by Rachel it wasn't exactly what I wanted the first time around but she was glad to have me come back and fix it for free, which was nice because I live about an hour away it looks great now so I had told a few of my friends how great she was and how nice the shop was she ended up loving her work and wanted to get one of her own done by her too she called multiple times to which she was told she would be called back, she was never called back which I thought was kinda weird probably won't be coming back anytime soon Read Less

I came in on a Friday for a walk in piercing appointment. Lots of customers were viewing jewelry or waiting for their appointment but I was still greeted right away. Once I filled out the paperwork and chose the jewelry, I was promptly brought in. I was paired up with Zach as my piercer. He is no nonsense and clean. I appreciated that he had gloves on and unwrapped everything infront of me while explaining after care and gave me ample time to ask any questions. I'm happy with the piercing I received from Lucky's, but I've previously been pierced elsewhere and received more personalized attention -- where the piercer helps me choose jewelry to fit and spends more time evaluating my body before going for it -- so that's why I can't give this place all the stars. Read Less

I had an awful experience at Lucky's and I will never go back. I came in to get a second cartilage piercing. After waiting for a bit, it was finally my turn. The piercer was not in a good mood and didn't even greet me. He immediately started disinfecting my ear and said, "ok mid-cartilage?" and I said "no, I'd like it to be right under my first cartilage piercing." He kept putting the jewelry in the wrong place and wouldn't let me point to where I wanted it because he already disinfected my ear. What is more important- That I get MY piercing in the right place on MY ear, or that you save 25 cents on disinfectant? IT IS IMPORTANT THAT YOU PIERCE A PERSON WHERE THEY WANT TO BE PIERCED. This should go without saying, but apparently Lucky's isn't aware of this...After FINALLY getting the correct place, the piercer tried to convince me to get it an inch lower, in my mid cartilage which is NOT WHAT I WANTED. Frustrated, the piercer pierced my ear without warning and did an awful job. He pierced my cartilage on a slant so that the jewelry is hidden in my ear. My piercer from home laughed when he saw how awful it was. On top of the MEAN piercer, the pricing was ridiculous. I have 9 piercings and have never paid for so many things in one visit (you have to pay for the piercing, the jewelry, the back of the jewelry, and tip the piercer, even if he's a jerk). Not only will I never come back, but I would never encourage anyone to come here, unless they want to overpay for a crooked piercing and a nasty experience. Read Less

I went to Luckys today for a free Christmas nostril piercing. I purchased a GORGEOUS piece of jewelry that I paid a pretty penny for but it was totally worth it (14k gold).  I was blown away by the experience.  The shop is absolutely gorgeous and immaculate with well-thought out interior design.  Their jewelry selection is like one I've never seen before! Body jewelry has come a long way since the last time I had my nose pierced 10 years ago! Absolutely breathtaking pieces of art. The woman who helped me with my jewelry selection, (Kristie I believe) was so sweet and helpful.  She had great customer service. I went upstairs to join the group of people waiting to be pierced and the line moved very efficiently.  All the patrons were very nice and super stoked to get their new piercing.  Zach the piercer was SUPERB. He was professional, sterile, educational, and a nice guy.  "Great bedside manner".  I barely felt it when he put the needle in (much different from the first time I got it pierced by someone else).  Landon, Zach's apprentice was awesome as well. Great energy and stunning results.  Thank you! Read Less

I came here from Boston for my first tattoo. Between first tattoo nerves and my car starting to act up on the highway (so far it is fine thank goodness) I was pretty nervous when I arrived. The staff at Lucky's was friendly and professional, and artist Patrick was amazing at translating my tattoo idea into a design that I loved. Highly recommended! Read Less

I got two piercings here done by Nikki. She was amazing. She made me feel very comfortable and the process was very fast. Not to mention she was extremely relaxed and friendly. I would recommend going to Lucky's and seeing her to any of my friends who are looking to get a piercing. I could not have asked for a better person to do my piercings. :) Read Less

Came in with a coupon for a second piercing. The staff were incredibly friendly, polite, and knowledgeable. There was barely any wait to get pierced after choosing jewelry (which is a bit pricey). The atmosphere is welcoming and open. Will definitely be going back for any future piercings! Read Less

Got a nice piece of jewelry but I was told they could quickly change my nose ring to the stud. I ended up waiting over a half an hour for help. Really don't appreciate being lied to and having to wait when I was already in a hurry. Read Less

While I do really enjoy both the tattoo and the piercing I got at Lucky's...my experience with this business is still not so great...The first time I went to Lucky's I went to get a tattoo on my ankle. My friend and I went on a free walk-in tattoo day and met with a guest tattoo artist. He turned down every idea I had for my tattoo and kind of did his own thing with what I told him I wanted. It turned out looking good, but not what I originally wanted.On another occasion I went with a friend to get piercing, and while this was a much better experience for me, I can't say the same for my friend. She wanted a new piece of jewelry for her tragus and the lowest priced one at Lucky's was $100, which I think is outrageous. After waiting 45 min to an hour to be seen, the woman who changed out her jewelry for the new one broke the one she was currently wearing. I think the least they could have done was replace it or taken a fraction off the price of the jewelry she had just bought.I mostly likely won't be returning unfortunately. Read Less

**Review for tattoos**My friend and I got our first tattoos here, and it was an amazing experience. We had been talking for getting one for the longest time, but never actually did it, but one day we just said let's go get it. Unfortunately, it was very hard to find a shop that was available for a walk-in. We had tried 3 shops, and as we were just about to give up, we tried Luckys. Will was at the help desk and he was very nice and upbeat, and said he was available at the moment. He was very accommodative, understanding, and professional. He was honest and realistic about what kind and size he would feel comfortable doing, which I'm very grateful for. He made the process very smooth and relaxing; I felt very comfortable and relaxed, and didn't feel much pain because I was so relaxed. Both my friend and I are very satisfied with our tattoos as well, definitely going back for another one. Read Less

Luckys is generally okay for piercings, I've had like 4-5 piercings from here that were quick and easy. But I'm having the worst piercing experience now. I had snakebites from here which were perfectly placed by zach... then I got them repierced by someone else. For one of my lip rings, they pierced directly over the previous hole. This one healed up perfectly in about a week. For some reason they thought the other piercing was slightly off. I didn't think so but they really insisted. Not knowing the consequences of piercing near an existing piercing, I trusted them and allowed them to move the piercing slightly. This is soooo horrible. the hole through my lip isn't straight, because they pierced partially over existing scar tissue. Despite following piercing care (my other one is fine), this piercing flares up a lot. Changing the rings, which I occasionally do (again, my other lip ring is always fine), is extremely painful because I have to wiggle it through this crooked hole.They should have known better than to do this... Also, moving the piercing actually made it less even with my existing one. haha. Everytime I have to spend a half hour to change that one ring I am filled with bitterness. Read Less

It started off with a nose piercing. I went in, got it done, and a month later I had to come back because it was bleeding and swollen. They said the bar was too short and my stud was getting dragged into the piercing hole. The bar was switched out for a longer bar. A month later it had started to form a bubble around the stud and it was swollen--again. This time I was told that it was starting to get infected. I was instructed to put hydrogen peroxide on it for about a week and commit to chamomile tea soaks on the daily. The bubble went away...for about two weeks and then returned. About three months had passed as this point and I was coming in almost every month because it was tender and swollen or nearly infected. I was fully aware that it was  a new piercing, but something felt very, very off. The last time I went to Lucky's I insisted that something was wrong with the piercing and was received with a lot of irritation and impatience by one particular piercer. Fed up, I went to Haven's at the suggestion of a friend. I explained to them what my problems were and within 30 seconds of looking at my piercing I was informed that my nose had been pierced improperly. That's right. They botched my piercing. They pierced my nose at an angle when apparently, the rod should have gone in perpendicularly. As a result, gravity was pulling the stud into part of the surrounding skin causing it to become tender and swollen nearly every day. Because of what they did, I had to have my stud removed and I cannot re-pierce my nose for at least a month. But when I do, I am absolutely not going back to Lucky's. Folks, save yourselves the trouble and go to Haven's. It may be more expensive, but they absolutely know their stuff. Read Less

Aside from the classic lobe piercings, I'm totally body art noob...I went (with some trepidation) with a group of friends and had an unexpectedly good experience: the staff was knowledgeable, the piercer was experienced, and the jewelry selection was wide. Both the room with the jewelry and the rooms for piercings/tattoos were spotlessly clean, and the guy who did our piercings used fresh sterile needles for each job. The nose stud that I got was a splurge, but the prices didn't seem unusually steep. The line was pretty short (we went on Columbus Day) and most of the other customers were regulars. We all had a good time, and I think that all of us would definitely do it again. (Each of us was sent home with cleaning supplies and instructions, and was invited to call with any questions or concerns.) Read Less

I have gotten all my tattoos (13 at the time of writing) done here, all by Steve Fournier. I feel that speaks to my level recommendation better than anything else I could say. I have also talked to Will Self during several of my sessions and he also seems like a great dude as is Steve Fournier. I have recommended Steve to several of my friends (so far two have gotten tattoos from him as well). I make the trip from downtown Worcester in to Lucky's because the quality of the work and the friendliness of staff along with the cleanliness of the shop are unparalleled!I was made very comfortable during my first tattoo and we have had numerous conversations, I can't imagine going anywhere else, so if you're in the market for a tattoo I can't recommend Steve Fournier any more highly! Read Less

luckys is the most pretentious place to get a piercing. I can't speak for their tattoo artists, but I have several bad piercing stories from there. a friend of mine had a piercing emergency and when she went to luckys 15 minutes before they closed (even though she'd been there only 20 minutes prior) they sent her away saying they couldn't help. not only were they cold and judgemental but they also would not even acknowledge that they were to blame. AWFUL place for piercing, they act like they know everything but in reality they are sloppy and inconsiderate. I can say that if you must get pierced there, Nicki is the person to go to. Zach is incredibly condescending and once refused to take a piercing out when I asked. overall, they aren't as good as they seem. Read Less

Quick caveat: I did not myself get inked here (yet), but I did accompany my friend while she got her first tattoo. She had an idea in mind, the timing was perfect, so we dropped into lucky's so we could see if she could get it done. Lucky for us (ha!) Patrick Macdonald was working that day. He instantly made my friend feel comfortable, telling her that her tattoo idea was a great design and helped her figure out size and color vs black ink. He was personable, professional and great company to sit with for a tattoo! Read Less

I got a piercing at lucky's over the weekend and was so impressed with their jewelry selection and professionalism. they are not the cheapest place around, but why would you trust your body with the cheapest place around? we had a little mix up over my jewelry, and they offered to make it right IMMEDIATELY, no questions asked. in my mind, that's totally worth the higher prices. Read Less

The counter staff isn't personable or particularly attentive, but they more or less do their job. The jewelry selection is large, and the price range is, too. I haven't had bad experiences, but not any great ones, either. Read Less

I reccomend Lucky's to everyone I know! The shop is spacious, orderly and clean. The front desk staff are consistently friendly and helpful. I was nervous getting my first tattoo but Patrick made be feel very comfortable the enitre time. Not to mention, his work is oustanding. I am definitely going back to him for a second tattoo. Both Niki and Zach are highly skilled piercers and so personable.  I trust them completely and they offer great ideas about what kind piercing or jewlery would look best on my ears. I no longer live in Western MA but I refuse to get pierced anywhere else so I will soon be making a 2 hour drive to Lucky's for my next piercing! Read Less