I went there to get my ears pierced with my mom and my aunt.Im only 18 that couldn't handle pain well so during it I wanted to hold my moms hand which is usually allowed when I get painful things done.Well when I went into the room and was about to get it done the guy goes "if your old enough to get a tattoo then you shouldn't be holding your moms hand" excuse me sir I'm a 18 year old female that probably needed someone to hold my hand if I was older like 21 I would've understood.Everything was nice and cleaned but some of the customers service was bad. Read Less

Got Tattooed by Steve Faherty.  Very nice clean work and he was a pleasure to work with. Very down to earth and a master at his craft. His space is set up like an old irish pub with great irish music playing in the background.  Awesome comfortable atmosphere to get tattooed in.   Best tattoo experience I have had from start to finish from the front desk to the final product.  Thanks guys.  Will be back for sure. Read Less

Five stars specifically for Natalia. She is very interesting and her work is unique and beautiful. Everything else about the shop is 3-4* worthy. It doesn't seem as sanitary as I'd hope and they don't take much time drawing out walk-in tattoos and they don't seem to communicate very much with each other or have time management. The two younger guys that I believe are the owners are real nice. Besides them an Natalia no one has a personality. Read Less

Natalia was kind and accommodating, and super easy to talk to... our 7 hour session was totally enjoyable from start to finish! She helped me design a stunning forearm peony/dot work mandala half sleeve. She patiently went over each detail with me and resized multiple times to make sure I was happy every step of the way- really good balance of what I had in mind, but she helped weigh in on what she thought would look good too! She's got an amazing artistic eye so I trusted her completely, and it paid off! You'll pay a premium for her expertise, but it's worth every penny!! I'd recommend her a thousand times over, thanks again!!! Read Less

Couldn't be happier with my first experience at Route 9 Tattoo & Piercing. My brother and I went in this past Saturday as walk-ins hoping to get an appointment with Natalia. As soon as we entered I got a good vibe. John, the owner, was very friendly and professional, as were the other artists coming in and out of the waiting room. It was very busy but Natalia was able to fit us in toward the end of the day. I got two small tattoos and my brother got a larger more detailed piece. Natalia was SO lovely, super sweet and friendly, and did an amazing job. Her designs are stunning! Pricing was very reasonable also. So glad we came to this place, have recommended to friends and plan on going back again soon. Read Less

This is a customer service rating only since the shop never got our business. I would rate it a zero if not for the extremely courteous young woman at the front desk. A friend referred us to this shop, and specifically Natalia, however she was not available for a few weeks. We tried to talk to Jason but he had no interest whatsoever and seemed completely irritated that we were taking up his time. He did let us know that he had been doing this for 20 years. Maybe it was just a bad day but now I see several prior similar comments. In any event, the shop lost 2 or maybe 3 customers today based on first impressions. Read Less

I have mixed feelings about my experience...On March 11th My mother and I went for our first tattoos..ever! DO NOT GO TO JASON...The tattoo artist we were appointed to was Jason. When he called us in he didn't even greet us, we had to introduce ourselves. I told him that it was our first tattoo experience which he totally dismissed. Not only that he had the strongest body odor. I could go on but I really want to keep this short just do not go to JASON. After enduring so much rudeness and smell of B.O. we had to walk out of getting the tattoo...we went to the front desk and we let them know our experience and they were able to give us another artist who was just AWESOME. He was courteous,nice and really took the time to explain what he was doing. His name is STEVE, i recommend him! Loved the experience with him and loved our tattoos! The store took the time to apologize and really turned the experience around. Read Less

I've been getting my tattoos and piercings here for years. Natalia has finished my beautiful sleeve and is finishing the last touches on my roses on my back. I'm here today, because Raphael is doing my 21 year old daughters first tattoo. John and his crew have always been very sweet and accommodating.  Can't wait to come back next week when my 24 year old daughter gets her first tattoo!!! Read Less

I have been to Route 9 tattoo for 2 tattoos, both done by Jason.I have had the most incredible experiences here! They are friendly, realistic, easy going, and worth every penny I spent on both tattoos!! I love when I have an idea and then letting an artist use his own creativity to create master pieces!!I will be back again for sure!! Read Less

I just recently got a tattoo on my foot and had Shayna do it. She was fantastic!! I loved my tattoo, I'm an artist so I drew up my tattoo and she did it. She recommended placement and I loved it. No idea who people are talking about at the front desk of being rude but I've been in there several times and never had an issue. I did go in as a walk in and ended up coming back a couple times because of time issues which was fine. Some tattoos are more time consuming than others. I'll definitely go back to Shayna in the future. My second tattoo I had to wait for the guy to come in then get set up which I wasn't happy about. Waited 40 minutes for him to start. The tattoo, again my design, came out great I love it but I wish he was on time since I had other appts that day to get to and it put me very behind but I wanted my tattoo. LOL! I'll wait next time for Shayna tho she was amazing and funny and very personable and on time. They are a bit pricey but well worth it. Read Less

In February 2017 I made an appointment with Raphael Barros.  Here's what ensured over the following 8 months...    * February:  left a deposit over the phone; earliest appointment I could get was end of May.* Middle of April:  scheduled the initial consult, drove 20 miles out to the shop from Boston on a Saturday and Raph no-showed.  No explanation from him, no apology, nothing.  * Beginning of May:  drove out to the shop a second time and actually met with him.  He had legitimate concerns about how the design would work in the space, wanted to completely change the design and wouldn't work with me at all.  Finally said he would just draw something up and send it over so I wouldn't have to drive out to the shop a 3rd time.  I made sure to reiterate this point so there was absolutely no confusion because I was shocked that he was willing to send out his artwork (although it was a portrait so there was little that was proprietary about it).  He agreed and said he would draw something up and send it over.  * Weeks go by and he never sends anything.  I text him a few days before my appointment and get no response.  I still have no idea what he's planning to do.  * End of May, the day before my appointment:  the shop calls to tell me Raph is stressed about how to make the piece work and to just come in and figure it out.  I wasn't happy about taking off work having no idea of what I'm getting inked, especially since I've been waiting 3 months for this appointment and have gone into the shop multiple times, so we agreed to postpone it while I come up with a different design.  * End of July:  I call and reschedule for September to get a dragon half sleeve.  They say that a few days before the appointment Raph will reach out to have me send pictures and discuss the details.  I hear nothing until the day before my appointment at 2pm.  They ask me to text Raph the details, which I do.  He responds saying he doesn't do dragons and can refer me to a different artist, otherwise asks if we can do a tiger or meditating monk instead.  It's been a month and a half since I made the second appointment and he waited until literally the day before to tell me this.  Still I tried to compromise saying I could possibly do a tiger and asking what he has in mind?  His response, "For tiger I have many different ideas".  It's now 4pm, I'm at work, it's 22 hours before an appointment I've waited 8 months for, and again he wants to change the entire design and is giving me no input at all about what he's going to do.  I write back asking how this would work, would he just draw a couple different things up, was he thinking just a tiger head or the full body, what colors, etc.  He never responds.  This guy Instagram's like a 12 year old girl and he found the time to post on Instagram later that same night, but he couldn't be bothered to return a text from a client.* The next morning, 4 hours before my appointment, still nothing.  At this point I had enough and I wrote to the shop telling them I wasn't coming in and I'd like my deposit back.  Apparently situations like this are a frequent occurrence with Raph and they were very apologetic and refunded it in full.      There's no doubting this guy's talent, but be aware that he is a nightmare to work with and a prima donna of epic proportions.  He literally does not give a shit about you, your time, or what you want.  He only cares about himself and his image.  He loves to advertise being on Ink Master Season 8.  It's just too bad Ink Master isn't judged on ego and unprofessionalism or homeboy might have made it past Episode 1.  Go download the SpikeTV app and watch it for free.  He doesn't come off looking good at all.  Moral of the story...there are 21,000 tattoo shops in the US and about 60,000 artists.  Even if Raph is on par with the top 1% that means there are 600+ artists in the US alone that are just as good or better.  Do yourself a favor and find someone who cares.  And here's the kicker to all of this...I was a REFERRAL.  Let that sink in for a minute.  This is how he treats referrals; imagine how he treats someone off the street or someone inexperienced that is getting their first tattoo done.  Beware. Read Less

I have been here twice before for piercings. Many of my friends have gone here for tattoos and piercings. The staff is very professional and extremely prompt. I was in a out in a total of fifteen minutes both times I got my helix pierced. They have competitive pricing and a very calm and inviting atmosphere. Highly recommend it!! Read Less

Went there this past Saturday on a whim to get second holes in my ear lobes. I called ahead and was told to come on down. The guy at the desk was nice and set up paperwork, then said it would take just a few minutes before the piercer was ready. Over 10 minutes later, I was still in the waiting room. Apparently, the man also just hanging out was the piercer. I was super unimpressed that he sat there and wasted time watching TV. Very unprofessional. He then beckoned to me to f...ollow him into the room. Never introduced himself (I found out later thru their website his name is Rob) and he basically ignored me but to rush thru what turned out to be a botch job of a piercing. He was rude to my husband and didn't give me the time of day. He never let me see where he planned to put holes in my ear lobes prior to piercing me. I was not prepared for the second piercing, causing a bit of shock and making the process quite unpleasant. After the fact he asked if I wanted to see the job and I was so pissed off I brushed him off. The damage had been done. I couldn't believe how unprofessional of a job he did. The placement is incredibly uneven and spaced so far from my first holes. I asked him how to undo the jewelry (it's UGLY and I wanted to change it as soon as healing was over) and he rolled his eyes and said "twist". Not helpful. Now I have to figure out how to take these damn things out and let them heal because of how horrible a job he did. NOT worth a penny of the $77 I was charged, and he definitely did not earn a tip! Disgusted! NEVER recommending this place! आणखी पहा Read Less

I decided to go here just because of how close it is to me. Worst decision of my life. I just turned 18 and went in to get my septum pierced, I was super nervous and the second I walked into the shop I was treated terribly. It took 15 minutes for someone to even great me. The piercer didn't even give me the choices of what type of ring to get in my nose. He brought me in the piercing room, and the only upside was everything was extremely clean. He didn't even explain to me w...hat was going on. He didn't say a word to me until I had to pay. It was terrible. Didn't explain the process, didn't explain how to properly clean, and he pierced me with an 18g when I wanted a 16g. He was so rude and I felt like I was being judged the entire time. After everything happened my friend wanted to ask a tattoo artist for how much her tattoo would cost there. The tattoo artist and the piercer laughed at what she wanted told her it was "generic as fuck". This was in 2012 and I'm soooo surprised this place is still open. आणखी पहा Read Less

I absolutely love this place not because one of my good friends works here but from the receptionist and who I think was the owner John, they are amazing people that work. I'd recommend this to everyone I know!!! Read Less

Went and got a tattoo from Raphael Barros yesterday and I couldn't be happier with the result. Jon at the front desk was fantastic as well as all the employees. He ordered pizza for everyone and provided a very relaxing atmosphere. The shop is clean and will definitely be going back for more work. I would've given it 10 stars but 5 was the highest. Thanks Route 9 tattoo & piercing Read Less

This review is only based off of my very unprofessional experience with Raphael. I met with Raphael in April to discuss a tattoo I had in mind in memory of my mother. When I arrived, I waited for a long time (30-40 minutes) but did not let that bother me since I know I was only there a consult. Raphael finally came out and was very nice and we discussed the design. I ended up booking my appointment a month out and left a $150 deposit. Over time I decided to change my design t...पुढे वाचा Read Less

This review is only based off of my very unprofessional experience with Raphael. I met with Raphael in April to discuss a tattoo I had in mind in memory of my mother. When I arrived, I waited for a long time (30-40 minutes) but did not let that bother me since I know I was only there a consult. Raphael finally came out and was very nice and we discussed the design. I ended up booking my appointment a month out and left a $150 deposit. Over time I decided to change my design to something that better suited my mother, I inquired if he could still do this and asked if he still had interest in it, and he said yes. Fast forward to the day of my appointment, I received a text 1 hour before my appointment telling me something urgent with his daughter came up and he wouldn't be able to make it in, but offered to fit me in on a Sunday, when technically the shop is closed. I was disappointed but understand shit happens and thought it was nice of him to accommodate me on a Sunday. That Sunday I arrived and I was running about 10-15 minutes late and text him to let him know I was almost there, Raphael responded saying he was also running late, well, he didn't show up for another 45 minutes after I arrived. I just have to say the reason why I picked him is because of his major talent and I knew he would do a great job, with that being said, he did! However, he was not able to complete the job that day because the lettering I wanted needed to be photoshopped/resized and he asked me if I could return that same week to finish. He told me that HE would be in contact with me with a date and time and I never heard from him, so, I text him to follow up.. he told me i would need to call the shop and arrange it with Jon. Jon was very nice and was able to accommodate me fairly quickly. I showed up for my scheduled appointment for 2:00pm and waited, Raphael showed up a few minutes later and acknowledged me and told me he would be a few minutes, that he just needed to set up. I waited until 3:45pm and I was informed by Jon that Raphael left and didn't know if he was coming back that day! What?!? I just wasted my time for nothing. Jon said he didn't know what happened and attempted to call/text Raphael with no response. Jon was extremely apologetic and gave me a gift certificate and offered a free piercing on the house (something we were earlier discussing since I was interested in getting a daith piercing). I find it to be very unprofessional of Raphael to act this way. I am also disappointed as he is very talented. I am just not sure I would return to him as a client since he clearly gives a shit about his customers. I hate to write a negative review but this behavior is not acceptable. I don't know if he is like this with everyone but i find it to much of a coincidence to have it happen to me twice! I was never once rude to him, appreciated the time and the piece he did for me but left feeling as though I wasn't important enough to him because I didn't get a lion, tiger, etc done... I ended up having Natalia finish the tattoo and she was just a doll!! I highly recommend her. I also think Jon is a pretty awesome guy! I just hope he doesn't continue to put up with Raphaels diva like behavior because that unfortunately will affect his business. I will return for Natalia but not for Raphael. He lost me as a customer and probably everyone I would have referred to him. Read Less

My husband and I came to Route 9 to get tattoos. You need an appointment for any serious work and they book far in advance, especially weekends. It's April and they were booking July for certain days/artists.We booked and did consults with the manager John. He is honest and tells you if something is too small or wouldn't look good. He also gave us a spot on quote that was really fair for the final big tattoo. He also offered us food halfway through which was nice.My husband got his tattoo from Steve. He brought in a few pictures at the consult and he came up with an awesome design to incorporate them all and make it look really cool. When we came in to get it, they took my husband's feedback and customized it as he wanted. We waited an hour for him to trace out the final product and make the stencil. Then he got to work on a marathon 4+ hour tattoo session. He did the lines and I could tell it was going to be amazing. I wish I took a halfway picture but once he did the shading it was incredible. I got my tattoo done from Natalia. I was rescheduled a few times because I needed to do the weekend and we had to wait a while on Saturday while walkins finished. My tattoo only took an hour but we had to wait an hour beforehand. I would avoid weekend appointments and make a weekday appointment if you can. Read Less

They took so much time and patience with me to design the tattoo as a memorial for my son. I cannot say enough about the staff at Rt 9 Tattoo they are amazing. I will recommend Steve and the shop as a whole to everyone . Read Less

I had set up an appt. about a week before I went. The man at the front desk was very helpful when I explained what tattoo I wanted and the placement of it. I had reviewed all of the artists work on line and since what I wanted had small details and color I asked for Steve Faherty..He made some slight changes to the design stencil so it could be a more cleaner sharper looking and he was right. Well working his magic he was playing some Irish music (which I like) and was hummin...g along and an occassional stomp of the foot. It just made my visit very relaxing. Oh, and I love my tattoo ! So Steve gets 5 stars and the only reason I gave a 4 stars is because I'm rating everything I saw, everything was clean and neat but the waiting area furniture was pretty well worn out.. but I would still go there again as furniture does not portray the artist. आणखी पहा Read Less

I got three of my several tattoos done there and, I've had terrific service every time. Jason tattooed me and, they came out just the way we drew them up. Honestly don't know how people could knock this parlor or the employees...they've treated myself and everyone I've recommended to go there with respect and made our tattoo experience pleasant. Read Less

I brought my daughter there for her first tattoo today.  Her appointment was at 1:00. Right at 1, Natalia came out and started working with her. Showed her the design she had worked on and made a few adjustments. Showed her the words my daughter had chosen, let her choose through a bunch of fonts until she found just the right one. Only after both me and my daughter were happy with the design and the placement did she start. She was very kind, patient and caring during the whole process. I can't emphasize enough how kind and patient she was. If you are thinking of getting your first tattoo I highly recommend you  go and request Natalia. It is well worth the wait.Go to the Rt. 9 tattoo facebook page and look at her work. It is amazing.Over the phone she gave us a price range to be safe and so we were prepared. To my surprise when it was all done she gave us the low estimate cost. Keep in mind this is pretty much out of the customers control. An artist can give you a price range and just demand the high price regardless. But after spending all that time designing, prepping and getting ready, then the hours spent on the tattoo, she still gave us the low estimate. In the end my daughters first tattoo experience was great. She got the exact piece she wanted. All her line work was great, the lettering was perfect and the price was very, very reasonable. Especially for the time spent.Thank you for the great experience. Read Less

Got my tattoo with Steve. Came out fantastic. Steve is great artist & getting a tattoo with him was like hanging with a buddy in a pub in Ireland. Price was beyond fair. John & his staff are true professionals. Took care of me and everyone who came in that day! Read Less

I had a blue rose wrist tattoo done somewhere else about a year ago and was never really happy with the work.  It looked like and old faded tattoo with really dark colors.  Mike Randazzo re-did all of the lines and re-colored it and now I finally love my tat!  Mike is super talented and not only did he do a great job but also made me feel very comfortable during the process.  Can't wait to figure out what I want next so I can have him do the work for me!! Read Less

My husband and I have both been here for piercings and tattoos. Their customer service is amazing; every single employee makes you feel like family. They go above and beyond to make sure your tattoo looks amazing and that your tattoo/piercing heals correctly. They have a TV in the sitting room that you have control over, if you're there for awhile they offer to call in for food. Will not go anywhere else!! Read Less

Okay so let me explain my horrible experience at this so called tattoo parlor!. I went in excited about getting a tatt talking about different ideas was indecisive about what I wanted but figure they could help me out cause there artist and that's what artist do artist help bring images to real life! well nope not them the sabotage them! I finally came to an idea of what I wanted but not once did this guy Jason make me feel comfortable about getting it done he was very rude started insulting my chest tattoo but thought maybe he had a weird sense of humor so I just ignored him but anyways long story short I paid $200 for a diamond tatt that was very simple after he was done looked like a street tatt the worth $50!!!!!the guy that did my tattoo was named Jason and he shoul bE ashamed of himself talking bout he's a artist for 20 years more like 20 days I wish I could upload a pic on here so everyone can see the work he did! this something I have to live with on my body forever I was stupid to go along with it but he did not put no effort no thought no compassion he hurt me like hell and felt no remorse I kept saying he was hurting me and was like I'm bout go up on a price like you gotta be kidding me I was treated like an animal I cried and cried cause I allowed for a situation like this to happen to me and didn't realize till I got home cause I kept thinking about it over and over and just thought it was me and was in denial lastly I realized how My tattoo was wrapped in just plastics with blood dripping down my neck he didn't even bother putting in a gauze but I will never recommend this place and never return there they can have the chump change they got from me I hope noone ever has to experience a horrible service like I did!!!!!!!!! Read Less

Just went to get my first tattoo here and had a great experience! I made an appointment the day before and came in on time. They took me right away and there was no feeling of waiting or being rushed. Very clean place with a great staff!! A little pricy but worth it for the cleanliness and great work! Read Less

I had the best experience a person could have getting tattooed. The environment was great, staff was very welcoming and when it comes down to work they are incredibly professional. I went in for 2 full day sessions to start my sleeve and wouldn't go anywhere else. Mike Randazzo did my piece. Worth the travels up to see him. I followed his work since he was out in FL. If anyone was to do any ink I highly suggest going to this location and ask for Mike!!!! Great at his job and amazing at assisting you w/ setting designs and putting together your idea of the perfect tattoo piece. Read Less

Prior to my most recent visit to Route 9 Tattoo, I had 5 of my 6 other tattoos done at other studios. While I haven't had a bad experience at any of the other studios, this most recent visit to Route 9 has me convinced that all of my future tattoo work will be done here. I will detail the reasons why my experience here was so positive by breaking it out: Easy Process: I initially send a message in via Facebook to get an idea for how to approach a consult. All of my other tattoos are relatively small and haven't required much pre-work or discussion, but this project was much different. Someone got back to me in a matter of hours and very clearly explained to me what to do. I stopped by the shop one night when the artist that I wanted to work with (Natalia) was there. I spoke to her briefly and explained my idea. She let me know what timing would be good and how long to book an appointment for. She also explained that we would work out the details via text as we got closer to the date. Finalizing the Design: I sent reference photos and details/meaning to Natalia via text. She replied with a couple of drawings and some follow up questions. We very quickly and very easily came to a final design that literally made my heart skip a beat when I saw it. The Tattoo: Natalia made the entire experience enjoyable, comfortable, and easy. I was at the shop pretty much all day, but it flew by. Throughout the experience I saw that the shop is clean, everyone is professional, and they're dedicated to giving their clients a great experience and a beautiful tattoo. They care about their art and the people that they're working with on it. Overall, I highly recommend Route 9 Tattoo and I also recommend Natalia as an artist. I reviewed the work of all of the artists there and they are all incredibly talented people, so you can't go wrong there, but Natalia is amazing. She also clearly communicated the care of my tattoo and when to stop back in for her to see how it heals and what to expect from any next steps that we may need to take (touch up, etc). Read Less

Prior to my most recent visit to Route 9 Tattoo, I had 5 of my 6 other tattoos done at other studios. While I haven't had a bad experience at any of the other studios, this most recent visit to Route 9 has me convinced that all of my future tattoo work will be done here. I will detail the reasons why my experience here was so positive by breaking it out:Easy Process: I initially send a message in via Facebook to get an idea for how to approach a consult. All of my other tattoos are relatively small and haven't required much pre-work or discussion, but this project was much different. Someone got back to me in a matter of hours and very clearly explained to me what to do. I stopped by the shop one night when the artist that I wanted to work with (Natalia) was there. I spoke to her briefly and explained my idea. She let me know what timing would be good and how long to book an appointment for. She also explained that we would work out the details via text as we got closer to the date.Finalizing the Design: I sent reference photos and details/meaning to Natalia via text. She replied with a couple of drawings and some follow up questions. We very quickly and very easily came to a final design that literally made my heart skip a beat when I saw it. The Tattoo: Natalia made the entire experience enjoyable, comfortable, and easy. I was at the shop pretty much all day, but it flew by. Throughout the experience I saw that the shop is clean, everyone is professional, and they're dedicated to giving their clients a great experience and a beautiful tattoo. They care about their art and the people that they're working with on it.Overall, I highly recommend Route 9 Tattoo and I also recommend Natalia as an artist. I reviewed the work of all of the artists there and they are all incredibly talented people, so you can't go wrong there, but Natalia is amazing. She also clearly communicated the care of my tattoo and when to stop back in for her to see how it heals and what to expect from any next steps that we may need to take (touch up, etc). Read Less

My experience with Route 9 Tattoo was amazing...I called ahead and i wanted to come in for a little consultation about my tattoo with the artist...the gentleman at the front desk was so super nice. And so was the artist...I went in with no call ahead to say what time and talked to the artist as soon as he finished a piece he was doing. We talked and two weeks later I got this amazing beautiful Glenn Close as Cruella on my thigh. The shop was relaxing, clean, everyone was nice. I had the best experience and will be going back for more tattoos. Also got my septum repierced there and had no problem with the piercer or ring. Love this place and have been recommending this place to my friends. Read Less

Natalia was recommended to me by a friend, so I called to set up a time to meet and talk with her about some ideas. She was very nice when we met and I was super excited to work with her. I needed an artist to draw my tattoo as it was a large back piece. We looked at some pictures and talked about ideas. She gave me contact info and asked that I email her the pictures so she could have them to look at. She said give her a week. She replied when I sent her the pictures so I know I had the right email. Two weeks later I sent her an email after having not heard anything, and one week after that I sent her one more. I never heard from her. Very VERY disappointing.Read Less