This is a review on their microblading, I don't mention that until further, & I wanted to preface that since this review is super long. experience started with me scheduling my appointment online with... Read More
This is a review on their microblading, I don't mention that until further, & I wanted to preface that since this review is super long. experience started with me scheduling my appointment online with Prettyology & I specifically requested Shalyn to be my artist because after thoroughly checking everywhere online at all kinds of places around her kind of style & technique was what I was looking for & also the only reason I chose Prettyology at all. They call me to confirm the appointment & take my debt card info for a deposit & that was it. I go in for my consultation & to my surprise another artist named Brittany was performing it, she was nice & all but I didn't like the way she drew on my eyebrows at all. So after I schedule the actual procedure & drove home I called just to make sure Shalyn was still my artist & now was when they told me that it would be Brittany because Shalyn was on maternity leave. In my opinion this is kinda sketch & unprofessional, they had multiple chances to tell me Shalyn wasn't available & ask if I had another preference before taking a $300 deposit from me. Microblading is an art form just like regular tattoos & people have different approaches and styles so just giving me an artist without mentioning anything to me, in my opinion isn't right. After thoroughly looking through their Instagram I didn't see any microblading before & after pictures from Brittany so obviously I assume she hasn't had much experience doing so & decide that I'd rather have them done by Gina so in my case I didn't even get to have my consultation with the actual person doing my brows. I go in & Gina brings me & my boyfriend to the room & she was really nice & explained everything really well. I showed her some pictures of brows that I really liked & showed her how I fill my brows in, & I explained how I like a rounded arch. So she wiped off my brow makeup, which was kind of upsetting because when I did my research a lot of places will map around the way you had your brows filled in with a white pencil so they come out exactly how you want with no surprises. She filled them in to show me how they'd come out & I was happy with them. Then she wipes those off as well, so there is really no guarantee that you are going to get what you asked for. So she starts the microblading & didn't numb me on the first pass which I honestly don't understand why it hurt a lot but she numbed me after & at that point I didn't feel anything afterwards. She shows me them every once in a while and I kept saying that I wanted them closer together & she did a couple hair strokes on each brow to make them closer but after a while she said that I shouldn't get them too close. She shows them again & I tell her again I wanted them a little closer together &she does a couple hair strokes on each side. Once she was done & showed them to me I didn't know how to react, they looked nothing like how I filled them in or how she filled it in initially & I wanted to cry, I didn't want to be rude so I didn't mention much, all I said was that one was higher than the other & she said that eyebrows weren't meant to look the same anyway. After a couple days I decided that I wanted to email her & express my thoughts. She replied back & said she was sorry that I was unhappy with them. I responded to her email & showed her screenshots of other artists mapping out the shape with a white pencil & asked her if this is something she would be willing to do so that I would be able to make them the shape I wanted & SHE NEVER RESPONDED. I never went back for my free touch up because I just want these to fade away, she wouldn't have been able to fix them because one brow is basically straight while the other one looks like I'm raising my brow because it's so arched, and she gave me a rounded tail when I asked for a rounded arch, one tail is also a lot longer than the other. They literally look nothing alike. I gave 2 stars because she had nice hair strokes and the color is on point, but in the end I still wasted $600. I still fill them in everyday to make them closer & more even. I don't like making negative reviews but I feel this could be helpful to someone. Read Less