I had the worst experience here at Tattoo Charlie's and would not come here again. I discovered this place through groupon and I spoke to the owner, who was extremely friendly and accommodating. He re... Read More
I had the worst experience here at Tattoo Charlie's and would not come here again. I discovered this place through groupon and I spoke to the owner, who was extremely friendly and accommodating. He recommended me the "buy one get on free piercing deal," which is essentially the same thing as buying a groupon deal and I could go in either on Wednesday, Friday, or Saturday. The only thing I had to do was call in to ensure the piercer was working that day. I would first like to address that as soon as I walked through the door, I got shushed by one of the male employees with short brown curly hair because of his sleeping baby...I respect him as a parent and his newborn child, but I just would like to say how it was extremely unprofessional to allow a newborn to be in such an unhealthy environment. I would at least hope they have a room where his daughter can rest well in and can be separated from their work. I have read many reviews about Rampage and she seemed friendly. I want to give her the benefit of the doubt and say that it wasn't her day when I went in because I did not feel any of that. I felt a lot of negativity in the atmosphere after being shushed when I walked in. I understand if she has a specific day (Wednesday) for the "buy one get one free" deal, but if there was a miscommunication between the owner and her such as the one we had, then it would only be fair to at least honor the offer or make an exception just once for a new customer (if she wants customer satisfaction). What I did not understand was, even if she did not honor the deal and I came back on a Wednesday, she would still be making the same amount! She refused to honor that offer, but offered me a deal that was only an extra $5. I agreed to paying extra, but when I wanted to confirm if she accepts debit/credit, she gave me a hard time for my choice of payment... With the atmosphere already being intense, I felt even more uncomfortable and decided to change my mind. Meanwhile, she went into the backroom to make a copy of my license and I quickly asked the male employee to pass along the message so she does not have to do any unnecessary work. Instead, he just asked me to wait while I was already refrained from attempting to get her attention because of their sleeping baby... When she came out and I told her, she gave me another hard time and said "Really? You made me do all that and you're going to change your mind?" Wow. I was extremely appalled for the constant blaming, which is one of the many reasons for why I changed my mind. I never wanted my experience to have happened the way it did at Tattoo Charlie, but if it wasn't meant to be, then it wasn't meant to be. Luckily, my other friend, who was interested in getting piercings from her, could not make it to the shop with me. I hope she understands that she just lost two potential customers and possibly more now after my encounter. For the future customers, I wish them the best of luck. Read Less