Carol is an awesome trainer and technician. She reworked my old faded eyeliner and I am thrilled. I also learned so much from her about the A+Ocean removal process. I highly recommend her if you are looking for a qualified trainer or someone to help you with your permanent makeup needs. Read Less

I would give Softouch 6 stars if I could! I completed the 2 day advanced areola class with Carole. Learned so much and received great hands-on training and experience. She is a fantastic teacher!! Highly recommend. Read Less

I took a hands-on class with Carole Siegel DeZarn towards the end of March and I’m so glad I did! The online webinar was amazing, but actually having Carole there to walk me through everything from setting up my machine to executing the service was exactly what I needed to feel confident about offering this new, much needed service! She is great! Full of knowledge and willing to share! Thanks again Carole!!Read Less

I just graduated for the Brow Traing and I am so happy and thankful. I was just at the right place at the right time! Carole trained me, and she is a true artist. She is awesome and has a great personality and what's even more important, she's so professional and has a huge knowledge. The models were amazing too and I know I found in Carole a friend for life . Thank you Carole, for your patience and for sharing your knowledge with me. I'll stay in touch!!! Read Less

I recently trained with Carole and I must say she is a wealth of knowledge. She has a long history in PMU and has received extensive training herself and she generously shares here knowledge and expertise openly. I learned so much from her. I look forward to continuing my training and education with her. Highly recommend her for all manual and machine methods. Read Less

I got my brows micro bladed and shaded. Carole the owner is who provided the service. Carole is great and this is why, shes very down to earth clear, concise, and to the point. The service itself is completely and totally worth every dollar spent. After care is easy. They did not look "ideal" for the first week (which is exactly what Carole informed me of) but after that, I was in love. And then, I went back for the second session for touch ups and fill ins and now I couldn't be happier. Sometimes the smallest enhancements can make the biggest difference. Thanks again Carole! Read Less

Carole is a friend and colleague as well as very knowlegeble caring educator.She has quickly become very well know in our evergrowing industry. She recently retouched my brows and they have never looked better. She is up to date on all the newest techniques and gives 1000% to her clients and students. Highly recommend. Read Less

Many Thanks to Carole and Lorraine from Canada! Today, I had microblading done. I was so nervous, but they definitely made me feel comfortable and at ease. I didn't feel any pain and my eye brows came out great. I can't wait to see the end product after the healing process. Carole also made sure I was set up for success to care for my eye brows. Thanks again ladies � Read Less

Carole is one of the most dynamic & knowledgeable professionals I know. As an artist, her skill is unparalleled, attracting colleagues from all over the globe to train with her; she's hot hot hot & in demand as a premier teacher & leader in the Permanant Makeup world. I have seen her in action as both an artist & teacher, and her skills and knowledge are phenomenal. She is beloved by her clients & students alike, often receiving bobbles and gifts from them! I highly recommend Carole as an elite pro in the field of permanant makeup. She is an ace who always has the client's best interest at heart which is a rare commodity in this industry. Read Less

I made an appointment with Ms. Carol for my eyebrows and my eyeliner(corrective). She sat there for over an hour with me and went through everything in detail and told me it was in my best interest to wait to see someone else bc my liner was so bad. It was nice that she didn't do it and take my money she actually did what was best for me! I will be back in a few months for my eyebrows and I will never go anywhere else again for permanent make up! Don't go the less expensive route. With everything else in life including permanent make up, YOU GET WHAT YOU PAY FOR! Read Less

I trained with Carole a few weeks ago. I was trained initially in microblading November 2016, the difference in the trainings were daylight and dark. Carole is a very serious trainer and not for the faint of heart! She loves her work and takes pride in her knowledge as she shares everything she knows. I learned a lot and have been able to add new services to my business. What strikes me most about Carole is the fact that I can text her or call her anytime and she answers my questions almost immediately, she has invested in me and truly wants to help me succeed! Read Less

Carole is a great trainer. Hands on experience was amazing. I love how Carole teaches correct technique and accepts nothing less then excellent work. She is hard on you, but in a good, constructive way. If you want to get the most out of your investment, Carole is definitely going to give you your money's worth! I will absolutely train with her again. Read Less

I can't even begin to say enough great things! Carole taught me with her 5 day course and I learned so much and so many awesome timeless techniques. I felt very comfortable in my skill when I left class. I also had my brows fixed by Carole from a 1st botched microblading session, they came out perfect. Do your homework and do yourself a favor GO HERE! "Good work ain't cheap, and cheap work ain't good" -Norman Collins(Sailor Jerry) Read Less

I won a contest back in February and I picked permanent eyeliner. I went to do my follow up with Carole. I'm am very happy with the end results. She is a great artist and has a wonderful eye for this business. Very knowledgeable and professional. I would put her at the top of the field with her credentials and talent. If your thinking of getting permanent makeup done go see Carole Siegel DeZarn at Soft touch permanent makeup. She is the best at what she does . Excellent!! � Read Less

I got my microblade brows done today. This was the1st time I've had this technique done and it looks so natural and I have eyebrows again. Such a big difference. Thanks for the recommendation. I had my lips done before I loved them before and I love them now.I got another color today. I love this new color. Carole is very professional and goes over everything with you, before, while she's doing it and after. Thank you so much Carole for making me feel so beautiful. Read Less

I flew to New Orleans, from Canada to receive more training. As a trainer myself our goal is to constantly learn, to be open to an evolving industry. Carole Siegel DeZarn is a high energy person with a lot of knowledge tucked away, and willing to share. Thank you for the amazing training and also for letting me experience the New Orleans hospitality. I will be back. Read Less

kathleen Cronin in the last week ★★★★★ Can't say enough about Carole and her studio...She has been my go to girl for 2 years since I became a permanent cosmetic makeup artist. She has always been there for me when I had a question or needed advice or needed to be pumped back up. She is talented and giving and I know her customers mean the world to her. I have discovered in this business a basic rule...You can please all the people some of the time, some of the people all of the time, but you can not please all of the people all of the time. Carole's artistic talents please most of the people most of the time, but, sometimes, as I have learned, some people can never be pleased no matter how hard you try. Thank you Carole for always being there for me when I need a mentor and a friend. I If not for you, I may have left this business already. Read Less

kathleen Cronin in the last week ★★★★★ Can't say enough about Carole and her studio...She has been my go to girl for 2 years since I became a permanent cosmetic makeup artist. She has always been there for me when I had a question or needed advice or needed to be pumped back up. She is talented and giving and I know her customers mean the world to her. I have discovered in this business a basic rule...You can please all the people some of the time, some of the people all of the time, but you can not please all of the people all of the time. Carole's artistic talents please most of the people most of the time, but, sometimes, as I have learned, some people can never be pleased no matter how hard you try. Thank you Carole for always being there for me when I need a mentor and a friend. I If not for you, I may have left this business already. Read Less

I have been using Softouch for permanent makeup services for several years now. I started out with lips and brows and returned for eyeliner and lash enhancement. Within the last four years, I lost over 175 lbs and lots of things changed on my body including my face. I have since returned to touch up my brows and lips and recently had my areolas done after a breast lift and reduction. Carole is always friendly and professional and I have been thrilled with results of every procedure. I have referred many people to Softouch and will continue to do so. There is not a better place for these services anywhere in the state. Read Less

I travelled a long way to learn Softap from Carole Siegel DeZarn and Dawn Marie Talavera. You'll never meet two more caring and dedicated trainers. As an added bonus, thier personalities will leave you smiling for days. The value of the training I recieved is immeasurable. If you are already trained in machine and microblading this is an absolute must. Read Less

Very professional and friendly. I didn't have 1 whole eyebrow between the 2. Then I heard about Soft Touch. I am so happy with the beautiful results I cried. After the numbing cream wears off there is minimal pain. Advil reduced that completely. My husband was also very impressed with the naturalness of my brows afterward.I highly recommend this to anyone struggling with drawing on their brows everyday and still not being happy. Thanks to the owner & staff at Soft Touch! You have changed my life for the better! Read Less

Please do not go here for tattoo removal. After spending hundreds of dollars on tattoo removal with Softouch, I am left with a terrible burn scar. I received approximately 6 laser treatments. The laser removal was going well, my tattoo was about 80-90% faded and not very noticeable. At this point I was happy with the removal process and thought I had maybe two more sessions until the tattoo was fully removed.However, when I went in for my next laser treatment, I was told that there was no point in me doing another laser session ( I had already paid for a package of laser sessions and had one left) - that the best option now was to do a chemical peel. I was told "not to pick at it while it healed because that would make it scar." No other warnings or cautions were given. I had received chemical peel facials before, so I wasn't alarmed at the idea. I feel I was not appropriately cautioned. After getting the acid applied, my skin developed horrible, painful blisters. The area was raw and sore for over a month after the treatment. After healing, the area was red and raw for over six months. It was a severe burn. Now, approximately two years after the burn, the scar that I have been left with is more noticeable than what was left of the tattoo. I wish they had properly informed me of how severe of a burn the acid would inflict. I did not "pick at it," and was still left with a bad scar. Had I known the possibility of a scar was there, I would have opted to try another laser treatment, or see if the tattoo would fade with time. I called two times after the burn to let them know how severe the burn was, and to ask what to do. I was told simply to "put A&D Ointment on it." I do not feel this is an appropriate response to give a client who is complaining about blistering sores weeks after treatment. I am now seeking help from a dermatologist to try and lighten the scar. Please don't make the same mistake I did. Read Less

STAY FAR AWAY!!!! The owner here is an absolute monster. I would give a 0 if it was an option. I came in for tattoo removal, she told me I needed all sorts of work done and insulted me multiple times. I had purchased a groupon four years ago and used my 3 sessions. I then purchased another one 3 years later (it specifically says that you can buy them every 6 months). The owner SCREAMED at me in front of other patients and called me a scam artist and told me I can't use the groupon and that I had to pay her $300 for the services AFTER she had already done them. THE WORST BUSINESS OWNER EVER! Read Less

I don't know where to start but RUN fast away from the thought of having anything done here.  The owner is a know it all who really doesn't know much.  The first time I met her, she started pointing out flaws which I didn't think I had and probably don't.  Just a selling tool.  That's not the way to keep customers Carol.  The website states that Dr Karl Friedrich is affiliated with this biz... googled his name and it doesn't come up in LA.  You would think a business which offers these services - laser, permanent makeup, etc would be a beautifully decorated and clean space.  Noooo, it's dirty and run down and the waiting area is horrible!!!  I'm pretty sure if that's what a customer sees looks like, what we don't see is probably much worse.  I'm going to have her and her biz checked out to see if everything's legit.  I know she was caught doing some kind of training she wasn't supposed to be doing once already.  The only positive is the receptionist.  poor woman... can't imagine the crap she must deal with having a grouchy, loud mouthed, know it all for a boss!p.s. you should put a more recent photo on your website. Read Less

Absolutely do not bring your money and business here. We bought a Groupon for 3 tattoo removal sessions. They agreed to do both of my fiancé's very small finger tattoos in each session, which typically they charge for each tattoo. The owner who only preformed the last 2 sessions informed us of that in the second session, but since it had been started by a previous employee she agreed to finish. Each session lasted no more than 3-4 minutes. After the 3rd session was complete, she offered to sell us another 3 sessions for $200 agreeing to keep our agreement of both tattoos, which combined are about the surface area of a quarter. She informed us We would need a total 9, or more, sessions to complete removal. We felt that she was giving us a good deal, we even referred my fiancé's sister there for microdermabrasion. We went today for our first of the next 3 sessions which we had paid for after the end of the last of 3 sessions, and the owner informs us that we have yet to pay. Absolutely untrue! I said we already paid the $200 for the next 3 sessions and She said that, that additional payment was for the Groupon because they don't do two tattoos in one session. We feel lied to, stolen from, and completely conned! We will be reporting this business to every single agency we can. We wish we could give this place no stars. This is the worst kind of business, absolutely unprofessional and completely lacking in integrity. Read Less

I brought a groupon to the place for a tattoo removal which let you purchase up to 3 visit. 4-5 months later I purchase 1 again for the treatment. I guess I didn't wait whatever they're rule where they said it has to be six months before I could use the Groupon again, so I waiting for 2 more months before I came back. When I came back for the treatment, the girl that did my tattoo said now you can do 3 more treatment for $99 ( the size of my tattoo  ) and I can pay directly through them to past Groupon. Anyways, I called for the appointment and came in today. The girl that normally does my remove was there, but Carole, the owner, took me in the room and said she have to re-Measure my tattoo size because we can't no longer do $100 for my size tattoo. And was told that the last time they told me that I couldn't use Groupon anymore. Well, that was the point is I couldn't use it then why March they refuse me but when I came back in August and they accept the groupon and doesn't she read her own term on the FINE PRINT for her own voucher? She should have it change to NEW customer only instead of say not valid for customer who use services in the last 6 month when I refuse to pay for a minimum of $300 treatment and say that ok I don't need it. She was being so rude and unprofessional and asked if I do permanent make-up and (I told her yes just to say it )then she say she have to fix one of the client eye-brows because I mess it up . I ask she what you meant; she said someone went to a shop in Chalmette and got her eyebrows done by a lady name Lisa . Don't know why she would jump to conclusion and say it was me. Lol.I told her my salon was never in Chalmette so what is she talking about.I thought that was very rude and unprofessional of her to tell me that...Just because I don't want to spend $300 on her today, I don't mind to spend that money if they would only tell me one thing instead having her employee tell me one thing and she want something else. If she says that she couldn't afford to do $100 per session on the laser, if that's the case, then don't run the Groupon... Read Less

There are supposed to be doctors there I have never seen one. I think the whole staff there are very unprofessional that is why they keep the groupon's coming. Without the groupon coupons they would not even be here. This place is a real joke. Read Less

I've gotten permanent eyeliner done here. Everyone was professional and polite. The place was clean. I was nervous going in, but after I was numb I didn't feel anything. I love my eyeliner. I tell people all the time where I went and recommend they should go too. Read Less

I found Softouch at The Esplanade Mall this past Christmas. I took a few brochures, and thought I may get permanent liner in the future. Funny, my husband bought me a certificate to get it done. I made my appointment with the Owner, Carole Dezarn. Very professional and straight to the point, which I LOVED. This is a Tattoo on my face and was thrilled with her confidence. She even said to me that she wouldnt do anything to my face she wouldnt want on hers. To say the least, I am IN LOVE with my eye liner. I now am in treatment for Laser Hair removal, and will have many other services Softouch offers. Read Less

I have been going to Softouch for almost a year for Laser Hair removal. I started with Sunny, then Mimi. I kept telling Mimi that i was feeling pain, but she just kept going, talking about inappropriate books she was reading, which I thought was very unprofessional. Last month I went in for my 6th treatment on a very sensitive area. To say the least I was a little scared. I was greeted by a very sweet lady named Angela, who told me the owner would be seeing me today.I had met Carol on a previous appointment. I told her about the experience I had had, she assured me that she would make my visit easier. I was shocked that it hardly hurt at all. I guess that is what happens when you are more worried about the client than the dirty books you read. I have now added several other areas to be lasered, as well as get my Spider Veins removed. I love this place. Read Less

The atmosphere is very unprofessional. There always seems to be some type of communication errors with the scheduling. On two different occasions, I arrived on time, and had to wait a very long time. On the first occasion, they were running over 1 hour and a half behind, and the other occasion, I had to wait almost 2 and a half hours. On another occasion, I arrived just for them to tell me that they hadn't scheduled the artist for me that day, and to come back another day. The office is far from me, so all of this was very inconvenient for me. At least a phone call to notify me of their tardiness would have been appreciated.As for the permanent makeup, I went back for several touch-ups. I am now left with splotchy, unfinished-looking results after many appointments. I also felt as though the artists did not listen to what I wanted and how I wanted it to look. I felt as though they did it the way THEY would want it done to them. Also, they are a bit rude... They kind of treat you as though they are doing you a favor, even though you are bringing them business.One positive: the girl behind the desk is very friendly, warm and kind.I will not be returning Read Less

I have been to other paces for hair removal. Softouch will get all my businessfor Hair and tattoo removal. I have referred my family and friends, to my surprise I recieved $250 in salon services just for referrng a service I loved.!!!!! Comfortable setting, compassionate staff, painless treatment, and availability made this the best experience for me. Read Less