I would NOT recommend this establishment for piercings. How do you botch a piercing and only offer me the option of getting a new piercing at that shop? How and why do you all think that is acceptable?----I probably should not have allowed the piercer, Bree, to work on me when she seemed antsy and stated "I have a lot going on" but I too had a lot going on in my life - and I wanted a piercing. Today, 3 days after my tragus was pierced by her, I am in pain and the area surrounding the piercing is extremely swollen and bleeding. I called the shop to inform Bree of the issues I have been having only to be accused of being rude. All I did was inform her that, as I expected during my visit due to the difficulties she was having screwing on the ball, that she probably used the incorrect size earring (I.e. the stem was too short... she herself stated "wow you have a thick tragus" yet proceeded to use the wrong size earring). I was also accused of causing the earring to fall out due to how I might have been cleaning it which was also not the case because I had not been turning the earring due to the pain. I was simply spraying it with he solution I purchased from the shop and allowed it to air dry.Now I have returned home to NYC in pain and with an ear infection. I thought that the ball of the earring had fallen out, however having gone to another piercing shop in NYC to see what was wrong I learned that the ball had not fallen out but I fact lodged itself in my ear because it was too small! The piercer at this shop mentioned that the person probably should've use a longer earring stem. And that it was too close to my ear -- I am assuming that she pierced it at the incorrect angle. After looking at what was painfully removed from my ear I agree. I think a skilled piercer would've known and should've known to use a more appropriately sized earring.I also didn't appreciate her telling me I was rude before listening to everything I had to say. I can admit I was upset but I was not rude in anyway. It was like she was on the defensive for her wrong doing from the moment I said that I was in pain and that the earring had possibly fallen out due to her inserting it incorrectly. I was the client. Her customer service and attitude was poor.I was hoping to get a refund of some kind, but according to the manager who I spoke to after I called back, that isn't an option due to the paperwork I signed. The manager offered me to get another piercing if I were to return to NOLA, however I probably would not return to that shop. I still think a refund is warranted because the problem was that of the piercer, the employee at the establishment. I had to completely remove the earring because my lobe is swollen and the infection (Note: I have multiple other piercings and have never had an issue). Thus, I'm down $50, in pain and with a swollen and infected ear. I was informed not to re-pierce that section of my ear at least for another 3 months.I guess it's my fault for going to a novice piercer... for asking after the piercing was done and not before how long she had been piercing (she informed me 2 years).I am so upset that a simple piercing turned out to be such a traumatic experience.If the swelling in my ear ensues and does not reduce and if the infection worsens I will seriously consider consulting a lawyer. Read Less