Had a run in with the owner, Matt, today. If you ever design your own artwork, and wish to bring it into Syndicate for pricing. Do not let them make a copy of it. I brought in a design I created to ha... Read More
Had a run in with the owner, Matt, today. If you ever design your own artwork, and wish to bring it into Syndicate for pricing. Do not let them make a copy of it. I brought in a design I created to have priced. The receptionist informed me that the artist I chose wasn't there & she needed to make a copy of the design so it could be priced by the artist. I had my reservations about allowing them to copy my work & she informed me that the artwork would not be used for anyone but me, & they would keep it on file until I decided whether to get the tattoo with them. So based on that information, I allowed her to make a copy of my artwork. Today I came in with my daughter, she scheduled an appointment to get her first tattoo with one of the artists. While waiting I asked the status of pricing my artwork for a tattoo, & they had. They wanted to charge almost 50% more then any other place in the area with compatible artists in talent. At that time I decided I would not be using them for my tattoo, & asked for my artwork back. She informed me she couldn't give the copy to me because it was shop policy to hold the design. I told her I've decided that I won't be using them for the tattoo, so I wanted it back because they no longer have a need to hold my artwork. She still wouldn't & offered to get the owner. She had a discussion with Matt in front of me but out of ear shot. Matt walked up & asked how he could help me. I explained the situation, & he also refused to give it back. He said he would keep it for me for the future, & that once his shop made a copy of it, it became his property & I was not allowed to have it back. This is completely different then what I was originally told before I gave consent for the copy of my artwork. I then informed him that if his receptionist would have told me that I wouldn't have allowed it in the first place. It is not his work, it is my work, and as a fellow artist it is surprising to me that he would not respect someone else's artistic property especially when he guards & protects his, & his fellow tattoo artists work so vigorously. The only thing he would offer is to destroy the copy. So I told him to shred it right there in front of me so I know it's properly disposed of. He told me he doesn't own a shredder. All he could do was rip it up, which is not a sufficient way to destroy documents. It can easily be taped back together and kept. After he finished ripping up the copy & throwing it away in his garbage can, I walked away from the front desk, very angry, & sat down next to my daughter who was still waiting to be called back. I remarked to her & my husband about how shady their policy was. At that time he told me to leave his shop. I told him I wouldn't, my daughter's here for a tat. He escalates it, & tells me if I don't leave he has no problem calling the police & have me escorted out. The only reason we stayed after this awful display was because if we left my daughter would be out the $120.00 deposit required to book the appointment. Let's face it, if they're willing to steal someone's artistic property, & call it their own, they're not going to refund money once a customer has found out how dishonest they are. She had no other choice but to stay. After he said this to me, I tried to reason with him, tried to talk to him one adult to another. I hoped he'd humble himself enough to see my side. He accused me of causing a disturbance in his shop, and originally refused to even talk further to me. I tried to appeal to him as an artist, and how ethically wrong it was for him take possession and ownership of someone else's work, especially when the policy does't allow customers to view artists portfolios away from the front counter. You have to stand at the counter & look through each folder. I tried to talk to him about how his receptionist failed to convey the entire shop policy to me. He then told me that his reason for not giving me back the copy was because it costs him 10 cents to make the copy. If that's the case then why not just say that if I want my copy back I need to pay the 10 cents it cost him & hand me back my work? I would have gladly paid him for the materials he used to make the copy of my work. I never would have given him permission to take ownership of my work I don't give him permission to take ownership of my artwork. No matter how I tried to reason with him, he wasn't having any of it, and told me once more that if I don't leave he was calling the police. At his point I left, after saying goodbye to my daughter and husband. About 20 mins later my husband comes out and tells me he was threaten as well and asked to leave. He & my daughter overhead Matt talking badly about me. My husband, a veteran, told him to stop. Matt tried lying to him, claiming he hadn't said anything, so my husband told him to shut up (not so nicely). Matt's business is veteran owned, yet he treats veteran customers poorly & my daughter had to get her 1st tattoo alone. Read Less