I don't recommend Kelly. Based in a friend's referral, I went for the consultation appointment, completed the paperwork and scheduled to have my eyebrows done in "permanent makeup." I went to the appointment, driving 30 min out of my way after work in a Saturday, to find a note in the door. Kelly had to take her son to basketball and hadn't bothered to call me at the number I have her on the paperwork. I called her and greatly apologized, offered a big discount and rescheduled for the next day. All went ok and the "touch up" appointment occurred when scheduled. I needed another touch up and was told it would cost $50 set up fee. Reluctantly I agreed and we met for that appointment at the other place she works in Schaumburg. She said she wanted me to be happy and to call if I needed another appointment. Within a few days I could see that it wasn't quite even and I called for another appointment. 1 hour before that appointment she cancelled stating that her other appointment before me had cancelled and it wasn't worth her driving in for just mine and that she was driving to do her friend's eyeliner in Crystal Lake instead. We rescheduled at the same location for yesterday. I went to the appointment only to find that she had already left for the day.  I texted her and she didn't respond. I texted her again later in the day that "I am disappointed." She only texted back "ok."  MY EYEBROWS ARE UNEVEN! Now what? Read Less