A Hipster's Place: Good tattoo work/Terrible customer serviceI first had the consultation, then made the appointment. Though I had a lot of examples of my three main themes, I didn't have an exact com... Read More
A Hipster's Place: Good tattoo work/Terrible customer serviceI first had the consultation, then made the appointment. Though I had a lot of examples of my three main themes, I didn't have an exact complete image of what I wanted. When I had visited their website, I was put at ease by the blurb, as it essentially said, it's okay if you don't know what you want, they are the artists, let them do the work. J. Michael, who would be my tattoo artist, told me to email him five pictures of what I wanted. I did, with no reply or any questions on his part. When I showed up for the session, he showed me what he had drawn, which I wasn't too crazy about; I asked him if he could change it, as it didn't have the majority of what I emailed him, and the main piece wasn't what I explained to him. He very nearly threw a fit, saying I didn't know what I wanted, didn't offer any direction or suggestions and that he had to cancel the appointment and reschedule. I asked him why (it seemed odd that he was so flummoxed I didn't like his first and only sketch), about how long would it take to redraw it (this was to be a shoulder piece). He said it would take him about an hour; Okay, I said, I had set aside 4 hours for this appointment as agreed, and I wouldn't mind waiting, no pressure at all, I brought something to read. Side Note: When I made the appointment, the lady who scheduled me said the initial hour of appointments are usually taken up with changes/placements; also, to bring some headphones as the artist will not be talking to me due to concentrating on doing the work (not a problem). So we went back and forth for a little while, and he ended up agreeing to redraw it while I waited. He came back under an hour with the art; I liked it, and so began our session. A few things occurred during this time I thought was odd: answering his phone, signing for a delivery, joking/laughing with his colleagues (again, this while he was tattooing) and, about an hour in, a bug was crawling up my arm, to which he seemed sincerely apologetic. The second and last session seemed to go off without a hitch; I hardly spoke to him, letting him do his work, and he hardly spoke to me. After about two weeks, I decided I would like to add a small part to the existing tattoo to make it look complete; I wanted to have the same artist do the work for continuity. I called on a Friday; J. Michael was busy, and so I left a message. Come Tuesday, no return phone call; I called again and was told he was too busy, and he did not want to do it. At first I thought this was how he works, it's his personality, an artist temperament, but seeing him greet two people (male) who walked in and how friendly right off the bat he was with them (which he never had been with me) and in addition to some disparaging remarks about a female intern, I believe she was, I think he might have some issues with women.All in all, I am happy with the work, however, the unfriendliness and non-cooperation from beginning to end, really put me off. Read Less