I got all my piercings done here back in the early 2000's and never had any problems. Today I go in to get a piercing and met the piercer. All I can say, not sure how she can be the manager of piercing or have a job there pierod. She's very rude and condescending. On top of that she would not pierce me because I didn't have an appointment and she didn't have time. She was standing behind the counter talking to an employee when I arrived and while I was looking around the store, no one was in the store and yet she didn't have time. After her being rude and treating me like she was better than me I took my business elsewhere and didn't have to have an appointment. They told me they get a lot of their business because of her and her attitude and having to have an appointment to get pierced. I tell you what, I'll never go back there. The other place will get my business from now on and the piercer is very friendly. Read Less

I had an appointment to taper a tongue ring that I missed. When I went in the day before to buy the jewelry (swallowed the back ball and subsequently lost it), the jeweler and Sarah were too booked to schedule me in. So, they very kindly set me up to come back today. I work sporadic hours and would’ve preferred it done sooner (as this meant I’d be getting even less sleep), but I knew this was important, so I took them up on their offer... I say this because when I called, I was exhausted and you could hear it in my voice. “Hi, can I reschedule?” I asked, explaining to the guy who’d answered that I’d missed the session for tapering my tongue (I’d fallen asleep, go figure). The guy, who called himself Gabe, said I could in a vaguely disinterested way. So I continued: “It’s just, do you think it’s too late now? Because it was for the tapering.” I wanted a second opinion since it hadn’t been pierced for nearly two days at this point, and Sarah and the jeweler already knew all about it. I thought he was going to get one of them and see what they thought, or tell me he didn’t know, something like that. Instead he goes, “Yes, it’s too late for your APPOINTMENT,” in the most condescending, patronizing manner. Like I didn’t hear him properly, when I’d just said I needed to reschedule... It was a bizarre jump in the conversation, and even if he did misunderstand me, completely out-of-the blue how patronizing it was. I was actually too stunned to respond properly, and instead said “I see,” and that’d I’d be in. Then he kept actively going in the most superficial, vindictive way, “Yeah.... Yeah.... We’ll get that taken care of for you,” and hung up like I was scum the earth. It was really bizarre how rude it was. I called back to cancel the appointment, and he answered and did the exact same thing: “Oh yeah, we’ll cancel that for you,” in the most overtly sneering tone, and hung up. So… I should’ve gone to the people who pierced me before, but you guys were closer and I wanted to do business with you since the two ladies I spoke to before were so nice and welcoming (I thought there was a chance I’d have to get it repierced, which would’ve cost something, and I was going to leave a tip anyways), and I’d already bought your $20 dollar tongue ring… but I guess it’s too late now. I’ll not be going back, and I can’t say I can honestly recommend you to anyone else, not if they’re going to treated like that. Read Less

SO GLAD I CAME HERE!!!! I made a trip out to the shop from about an hour and a half away after I set up my appointment with Autumn, thanks to Ross. Ross and Autumn greeted me when I walked into the shop with kindness and gratitude. My appointment was due to an issue on a piercing that had recently become troublesome (after about a year that was done by another piercer in a different state). Autumn is an awesome person, very knowledgeable as well as made me feel EXTREMELY comfortable. I recommend this place and these kind individuals to everyone! Very professional! THANK Y’ALL ONCE AGAIN! Read Less