First let me start by saying I only gave this place two stars because I don't like the word "hate," and that's what one star is, but anyway, to get to my problem with this place...... I pulled in fron... Read More
First let me start by saying I only gave this place two stars because I don't like the word "hate," and that's what one star is, but anyway, to get to my problem with this place...... I pulled in front of this place and called in to ask how long would the wait be for individual lashes and I was told twenty minutes, so I said ok, cut my car off, and walked in. I signed in, took a seat, there were a couple of other ladies waiting, but they wanted a particular person. So after a...bout five or ten minutes, it was time for me to get in the chair, once I told the lady what I wanted she seemed to be confused as to what I said I wanted, so she asked another lady that worked there. They both got into a conversation for about five minutes and after their conversation, the other lady she was talking to came from around the wall asking if I could come back later in the evening, so me being aggravated I stated for them not to worry about it, i'll just take my business else where. The moral of this story is, don't tell a customer something can be done in twenty minutes and then after waiting 15/20 minutes you ask the customer to come back later when I know she knew when I called she wasn't going to have time. I don't like the way I was treated, especially while they were talking in a different language & looking back and forth at me while talking, Poor Business & Customer Service. See More Read Less