In December 2018 I got piercings at Babylon from their piercer, Carla. She is a nice person (more on that below) and the experience was fine, it didn't hurt much and I thought it went well. UNTIL it w... Read More
In December 2018 I got piercings at Babylon from their piercer, Carla. She is a nice person (more on that below) and the experience was fine, it didn't hurt much and I thought it went well. UNTIL it was time for me to change the barbell...Five months after getting the piercings, they were healing well, I had no issues at all with the healing process. So I went to a body piercing/fine jewelry shop to treat myself to good quality body jewelry. The gentleman there did a consultation on me to decide which type of rings would best suit me. During the consultation, he told me that not only was one of my piercings crooked, but neither of them were pierced in the proper place for that body part. I'm so bummed! It's funny bc I always noticed my piercing wasn't straight but I thought maybe it was just me. To make matters worse, he said that one of the piercings being crooked was not the only issue. They were also pierced at different heights, the piercings were too shallow for that body part, the jewelry used was really cheap, etc. I went to a different body piercing shop the next day to get a second opinion and was told the same things! As soon as that guy saw them, w/o even touching them, he said they're not right. I've decided to take them out and let the piercings close and I will get it re-pierced correctly in a couple months.Despite this, the reason I'm giving Babylon a 2 star rating instead of 1 star is when I called Babylon and told Carla what happened, she was super professional! She asked me to text her pics of the piercings, which I did. She agreed one is crooked and that she did not pierce in the proper place and apologized saying she doesn't know what happened. I asked for a full refund ($74) which she immediately agreed. I admire this b/c many places would've denied any fault, blamed me, and/or refused a refund. She took full responsibility and refunded me all my money the same night! Very commendable of her. It's still unfortunate I wasted 5 months of healing plus the money I spent on aftercare just to have to do it all over again b/c of the piercer's errors. It will cost me over $100 to have them pierced at the new place I have chosen, but at least I will have peace of mind they will be correct.Carla is a nice person, but I would never recommend Babylon to anyone for piercings. Read Less