I relocated to Brevard County from Tampa, & after 2 years decided to try a local salon, rather than continue making a 4 hour round trip commute to Tampa for hair appointments. I scheduled a consultati... Read More
I relocated to Brevard County from Tampa, & after 2 years decided to try a local salon, rather than continue making a 4 hour round trip commute to Tampa for hair appointments. I scheduled a consultation with Theresa, & brought photos of the cut & color I was looking for. I was apprehensive to make the change, as the same 2 salons in Tampa had been coloring & cutting my hair for the last 8 years. At the consultation, Theresa assured me that she could achieve both looks I presented to her. On the day of my appointment, once she turned me around to face the mirror, I was horrified. She asked me what I didn't like, & when I tried to explain it to her she basically started to give me a list of excuses as to why she could not achieve the look I wanted. The entire time I was thinking, why then, didn't you tell me this during the consultation? Knowing how displeased I was, she still charged me the full amount. Needless to say, I had to travel all the way back to Tampa for my old stylist's to make the corrections. My cut took over TWO hours to correct, the color is a work in progress. I have spent over $200 in corrective measures, & we are still not there yet. Attached are photos of what I wanted, what I had, & what I got. I was told she had to have known she messed my hair up, or she never would have dunked my entire head in toner, which gave it an overall dull, muddy color. Regarding the cut, I was advised that she basically cut a giant hole in my hair. I would highly discourage going to this salon, especially if you are blonde. I think the Big Bang Studio needs to stick to tattoos only. Thank GOD for CR la Mansion & Mikel's the Paul Mitchell Experience, both located in Tampa. I will gladly continue to make the long commute. Read Less