God, making this review wasn't easy because I try not to give anybody a hard time but sometimes you just need to speak up because something's not right. Making a drive to Boca from where I live is one... Read More
God, making this review wasn't easy because I try not to give anybody a hard time but sometimes you just need to speak up because something's not right. Making a drive to Boca from where I live is one hell of a drive just for a 5-minute consultation, so when I contacted Nicole Lee, I made sure we were both on the same page on what I was looking for. My schedule is hectic than I would like it to be and decided to schedule the appointment weeks in advance on a Saturday since I was free on that day. My consultation went fine and was stoked. There was no deposit since she disclosed to me she trusts customers on good faith they'll show up and not cancel. Cool, no problem. Here is where it gets ridiculous on three separate occasions: 1) Fast forward to Friday, a day before my appointment (I wish I was joking), Nicole texts me letting me know she's double booked. Um...seriously? I remember standing beside her making the appointment in her iPad, there wasn't a schedule confliction when she made it because I would've spotted it right away. However, the most important question is why and how she managed to disclose this to me less than 24 hours from the appointment? Still, I decided to give her the benefit again and rescheduled. 2) My rescheduled appointment nears and I receive a text giving me the excuse she has to go drop off? or pick up? a friend from the airport. Of course, I'm just as stunned, if not, more than the first excuse she gave me. Something kept telling me this tattoo was never going to happen. I ignored my instinct and still went ahead to reschedule once more. Even my sister told me it's not worth it if I have to go through much trouble to be given some decent respect and consideration.3) Could the excuses get tackier? I didn't think so but boy did Nicole prove me wrong. She canceled without telling me. Here's the craziest part. I found out about this when she posted it on IG that she'd be out of town for a guest spot and fell on the day of my rescheduled appointment! Had I not check my entire feed that day, I would've shown up because guess what, she did not notify m that she'd be out of town! Incredible right? At this point, I considered this the third strike and didn't both to reply to her message that she was back in town. I cannot keep up with an artist who continuously rescheduled me with elementary excuses and especially an artist who did not take the initiative to genuinely apologize. There was no sense of urgency at all.Ultimately, I wish I would've trusted my instinct and said no to rescheduling the first time. This is by far with the most burdensome experience I have dealt with any artist at all. Again, I don't enjoy giving bad reviews but in this instance, I shouldn't shy away from how ridiculous this entire process was TRYING to get a tattoo. I figured the clients were always the ones giving an artist a hard time. I guess not. This is just a reflection on Nicole's professionalism, not the entire store nor staff :-) Read Less