came in TWICE today.  once for a downstem and bowl for 22 bucks and next for a complete small simple bong. When i got to my hotel room across the street the bong was shattered in 5 pieces so i went right back to show them. The manager then proceeded to ask if i thought it was "magic" that had broken the piece and mock me implying that i wanted a free piece. I never asked for a discount or a replacement just showed them what happened so i was taken aback to say the least.  i have a feeling they deal with easily shattered pieces ALL the time.  He also said I must be used to pyrex not glass (even though the supposed "glass" piece i purchased was shattered so i'm not sure what his purpose was other than to make fun.  Why does your shop even sell pyrex bro?  You are supposed to be high quality.  He offered me half off but even as i looked for a new piece to buy he kept asking if 'magic' broke the previous one and implying i want free stuff.  When i wanted to take the broken piece i already paid for and brought back i was told i couldn't have it back. TERRIBLE Read Less

HEMP!!! Going forward, the only tobacco shop I am heading to! Grace is a doll and so helpful another gentleman advised I would get one free if I bought 2 more! So, I paid $4.53 for 5 packs of 4 HEMP WRAPS! So happy! They are right next to a Natural Grocers. Going there next! Read Less

Love freakys! They are knowledgeable and professional but also down to earth... And of course they are the best piercing shop out there!! I'm already planning my next one!! I highly recommend this shop!! Read Less

This is the best Freaky's store I've ever been to. Corey and Kaylen are the best at customer service. Please let their manager know that they deserve every possible award or promotion you guys give out. Read Less

USUALLY- this location is fine. I've been here 4 or 5 times. However, I don't know who this new blonde headed mouth-breather with an east coast attitude is working here, but his condescending aggressive behavior was absolutely baffling. I leaned forward to look at a price tag that was on the side of a rig rather than the front and he YELLS at me from no more than a few feet away not to go behind the counter. My feet never left the spot they were in the entire time I was in the area. I leaned forward, that's it. So. Um, okay dude. My bad. So then as I'm looking at pieces and asking about a few- everything needed to be upsold, apparently. Telling me how I shouldn't buy this but actually this $30 more expensive one, when all I needed was a small, cheap travel rig that could break and not be heartbreaking. Meanwhile, the dude is constantly snorting and gulping down his most recent (assumed) coke hit while clearly tweaking out with a freshly picked bleeding spot on his neck that looked a bit like an old injection site. I'm all for people enjoying their drugs of choice, but if it's going to make you that aggro, don't do it before work. I got fed up and anxious dealing with him and walked out empty handed myself. Read Less

The girl with the purple tips was really rude from the moment we walked in plus their body jewelry selection is extremely limited. If youre looking for jewelry that's not basic this is not the place to go. Their smoke shop side was alright though Read Less

Wow. Where to begin. Zach the manger. So kind. He is the manager. When I first met him when he was managing the store on Wadsworth I knew and felt an instant connection. Now I live by where he is managing his team on leetsdale and and all freeky's team leaders are amazing. Read Less

this place is amazing! Zach helped me find exactly what I was looking for and stayed patient with me while I took forever to decide. there’s a ton of good stuff to choose from, and the staff is knowledgeable and extremely friendly!! definitely coming back here Read Less

I would give zero if i can do that. They have the worst customer service ever. They post "no refunds card" and think every one have read that . They don't tell you that before the purchase, just in case you did not know. After they sold some $90 worth of merchandise to my friend who gift it to me . I went next day to return it un-used( because i don't smoke) and the worker behind the counter (Joe ) refused to refund the money, in a very rude way. Did not even look the receipt or the merchandise still in their original packaging. No higher manager on site (Zach  Jefferson ), refused to direct me to a higher up person to talk to. They need 101 customers service ! Read Less

Terrible experience,was sent here,from Colfax location due to technical difficulties over there.Was told I was going to get taken care of,at this location,they took the tax off my purchase.(Wow). and then said they couldnt accept my gift card,because of a virus in the system so It was a waste of time to come here.tried to get cash back but would not,comply with me..so this 30 gift card is useless til Monday.what a gift from a poorly managed establishment.buying my pipes at dispensaries from now on. Read Less

Not particularly happy with my experience. Went in and got a belly button piercing that ended up being like half an inch too high and not centered. Went in to show them, and they were very insistent that it was done exactly right. Went to another well known, highly-rated tattoo/piercing shop and showed them, and they immediately noticed that it was way too high up (not resting anywhere near my belly button like it's supposed to), and was also crooked. Now I'm going to be out $65 total. $25 for the original piercing at Freaky's, and another $40 to go get it re-pierced correctly. Save yourself the trouble and just go somewhere more reputable. Unfortunately this was my first piercing experience, and I wasn't aware of the reputation Freaky's had for shoddy work until after the fact. Read Less

Great friendly and helpful staff they helped me find just what I was looking for. There were also so many products to choose from. Love this place! It was also very convenient to get to from the road. I would come back to get supplies as needed. Read Less

The store has an amazing selection of everything a smoke shop needs. The tattoo parlor attached is also fabulous. Everyone was very friendly and super helpful :3 shop is definitely a gem. Would definitely come here again, and again! Read Less

These five stars are for Erin over at the Freaky's on Leetsdale. The whole crew in there is great but Erin made sure I got the pipe I had my heart set on, and I can't thank her enough for that.I also want to give a shout out to Jarad, the G.M. for Freaky's Tattoos. He went out of his way to track down an artist I was looking for; I'm still surprised by how far he went to help me.Freaky's obviously has a passionate, empathetic team that won't hesitate to go above and beyond. Thanks so much, Erin and Jarad! Read Less

These five stars are for Erin over at the Freaky's on Leetsdale. The whole crew in there is great but Erin made sure I got the pipe I had my heart set on, and I can't thank her enough for that.I also want to give a shout out to Jarad, the G.M. for Freaky's Tattoos. He went out of his way to track down an artist I was looking for; I'm still surprised by how far he went to help me.Freaky's obviously has a passionate, empathetic team that won't hesitate to go above and beyond. Thanks so much, Erin and Jarad! Read Less

First off, the store is absolutely amazing and the staff are very friendly. I also recently had a couple piercings done by Sid and I just want to say that he is the best! Very professional and he made me feel very comfortable! Can't wait to get another piercing done by him! Highly recommend this place. Read Less

Let me start off by saying that the store itself deserves 5 stars including the gentleman Chris who helped me purchase glass while there for a friends piercing.  Awesome service from the guys on the headshop side.  The reason for 2 stars is due to the unprofessional behavior of the piercer named Steve.  I was informed that they are contracted out by freakys and are independent.  With that being said obviously Steve has a chip on his shoulder. The way he speaks to customers is lacking any respect at all.  We came In for two piercing, chose jewelry and walked to the chair.   No we're is there a Sign that informs you not to take or use your cell while in the shop.  If I would have known this I would never had brought it out to begin with.  My friend and I wanted to snap a pic of before and after her nose pierce.  Just her and I.  Not Steve not the shop and not while the piercing is occurring.   I was abruptly yelled at by Steve and he threatens to stop the piercing and make us leave??  What, why?  He never asked me or informed me of this "no camera policy" at any time prior to Entering the business or room.  I felt horrible and immediately put My camera away.   He kept going on about how it's against the law.  I asked why there wasn't a sign clearly posted to avoid this confusion.  He then told us to leave and he was stoping the piercing once again. Keep In mind no picture was taken and camera was put away once stayed.  Feeling out of place I walked over to the head shop and left my friend alone to get her piercing. (Was an experience that we wanted to share together)  Steve of course did the piercing.  I wanted to introduce myself to the manager and see why this person felt he could act this way to paying patrons.   I Remeet Chris and two other kind gentleman who apologized for what had happened and agreed that if they were to implement a policy such as "no cameras" that it should be clearly stated to avoid situations like this and having to have Steve speak so rudely to paying patrons.  It's not what your saying Steve, it's HOW you said it!The piercing was a first impression to see if we would come back for body ink.  If Steve is at the store I will never return for any reason (no Tuesday and Sunday shopping for us).  Chris, well job on handling the situation and because of you I will return and give the store another try.  The glass you recommended was perfect for my needs!Possibly time for some retraining on the level of service freakys is known for.  I was also looking for his lic # posted anywhere, but was unsuccessful in finding any info on who Steve actually was.  Thanks again Chris for being stellar! Read Less

Do not shop there! They sold me a $36.90 propane torch that lasted 2 days. I couldn't find the box for it so I didn't bother bringing it back. The item was bought on 11/09/14. I found the box today and tried to bring it back. The salesperson behind the counter kept saying since it was a over a month he wouldn't take it back. After several minutes of arguing with him, I was finally able to convince him that it was only 25  days. For him that was a big "ah ha" moment. Cause that's when he was so proud to finally point out that in my receipt that it states all sales are final. After seeing that I was more than willing to admit defeat. That's when the overly baked dread lock chic felt it would be a good opportunity to wish me a very sarcastic "Merry Christmas" as I was walking out the door. It will be a merry Christmas for the other head shops that will get my business this season!! Read Less

This is easily the best Freaky's I've been to.  Huge selection of glass and smoking devices.  The staff is incredibly friendly and very knowledgable about their products and easily helped and gave recommendations.  If I'm looking for glass in the near future, I'll definitely shope here. Read Less

Great atmosphere, friendly and helpful staff and a great selection of items from shirts and accessories to pipes and body jewelry! This place has it all (aside from a lil bit of a sketchy parking situation)! Always my go to for piercing accessories, and just picked up a snazzy little piece and an awesome colorado themed phone case last time I visited! Highly recommended. Read Less

Freaky's is a pretty chill place! They have a huge assortment of pipes, clothes, lighters, posters, snacks, everything! They're incense is super cheap too. I haven't gotten a tattoo here yet, but I've heard good things. They've always been pretty reasonable with their prices every time I've come in. Another perk, is that they're right down the street from me. Come see what's up! Read Less

I have had many nose piercings in my day and this place has always done a fantastic job of not only piercing but also is very gentle when it comes to changing out jewelry as well.I misplaced the card of the gentleman who last helped me but he was tattooed all over, including his face, and had the most gentle hands when it came to changing out my nose ring. When I switch anything out going forward I would definitely return to him specifically. His customer service was off the charts which is a very rare treat these days and he was very polite. Read Less