Today, I went in to get a tattoo and Steve refused to do my tattoo.In depth, I made an appointment for 7/17 at 5pm. On the day of the appointment, I went in the shop and waited 15 minutes to find out ... Read More
Today, I went in to get a tattoo and Steve refused to do my tattoo.In depth, I made an appointment for 7/17 at 5pm. On the day of the appointment, I went in the shop and waited 15 minutes to find out that Steve was not in the shop due to a finger injury. Not a big deal at all. I understand that emergencies come up. I was a bit disappointed in how they communicated this with me because all I received was a missed call, 30 minutes prior to the appointment. I called the number right back, but no one answered, so I thought it was a spam call. There was no text message nor a voice message. I was told that the shop tried calling me a couple of times, but my phone records show otherwise. I had to reschedule the appointment for 7/20 at 6 pm. I went in at 5:40 to start the paper work, as I respect the artists time and wanted to make sure I was ready to go on time. I waited until 6:25 pm for Steve to start sketching my tattoo. Again, I didn't mind at all. I had previously gone in to the shop to explain to Steve the tattoo that I wanted and made a deposit when he agreed to do the tattoo for me. I respect that he has a busy schedule and understand that appointments can last longer. At 6:38 pm, he had finished my drawing. I had three minor changes that I wanted to make (more on this later). Was it wrong of me to ask the artist for minor changes on a drawing that will permanently be on my body? He then reached in his pocket and returned my $50 deposit. He told me that his next appointment was waiting and told me that I will never like the tattoo he draws. I guess small tattoos aren't worth the time and money. I am truly disappointed. My two friends got their first tattoo with Steve and I believed that Steve was truly caring about his work and his clients. These same friends were with me when this happened, and they were all disappointed in how we were treated. The pictures show the small minor changes that I asked for. The print out is what Steve originally created on the computer. The hand drawn picture is what he drew for his second sketch. The first 2 requests I had were to decrease the size of the paw and move it over towards the right. He proceeded to hand draw his second sketch after these two requests. After looking at the hand drawn sketch, I asked if he could make sure that the paw is centered to the stethoscope. I didn't even ask him to draw another sketch. You can clearly see the white background/square around the paw. He could have easily made these minor adjustments quickly on the computer. He wasted a couple hours out of my day (days...!), but he couldn't spend a few minutes to create a sketch that I was comfortable with. Why would you schedule appointments with so little time frame in between, if you, the artist cannot understand that some appointments will last longer than expected? I, the customer, was able to understand that appointments may get backed up at a tattoo shop, but I don't think Steve understood this. I believe that valuing your customers time and opinion is an important center of focus as a tattoo artist. I respected Steve's time, but Steve clearly did not respect my time. This is my 7th tattoo and I have never been so disappointed and felt disrespected.I ended up going to another tattoo shop this same day and the artist there quickly made the sketch in one go. He even took the time to fix the ECG to look like actual heart beats. After the sketch and paperwork, my tattoo took 30 minutes to finish.Steve canceled my first appointment, started the first sketch 25 minutes after the scheduled time, discriminated me for asking for small minor changes, was upset at me for being backed up, and made his own judgement about what I was thinking about his drawing. I am very disappointed. We all have bad days and maybe this was the case on this day. However, I hope that this is an experience no other customer will have to go through. Please be professional. There are many tattoo artists with amazing skills, but manners reflect how passionate they are about each, individual tattoo. I wish him well. Read Less