I usually don't write reviews, but I just wanted to share how great the customer service here is! I came for a repiercing because my piercing had closed a few weeks ago, and when I first went in, they told me that there would be a two hour wait time. At first, I was charged $17 for the piercing, and since I brought my own earring that I purchased from them previously when I first got my piercing, I didn't have to buy another pair of earrings to pierce with. I was also first charged $5 for sanitizing the earring I brought- but when the piercer saw that I was charged for sanitation, she let the front desk know that the sanitation fee is only for earrings that are not purchased from them, so I got a refund for the $5 (: Not only that, when they double checked with me to make sure I knew the waiting time, a piercer told me that she had time to quickly do my repiercing because her other customer hadn't come back yet, so I didn't even have to wait over 5 minutes! After she repierced my lobe, she told me that one side of the piercing was still open, so I would get a $7 refund because it only needed a stretch. Although it's only been my second time here, it'll always be remembered as a pleasurable experience! Read Less

I got piercings here with my sister back in October and they did a great job. Really had no problems, but I recently got a tattoo from them and although it was quick and easy, it seems that I have now gotten an infection from it and it has been about a week now. I plan on seeing a doctor to hopefully rid of the infection soon because this was my first tattoo which I have been wanting for a while, but it now makes me question if their equipment was sanitary or not. I did see my artist a few days after I had gotten it done because the redness and rash-like infection had not dulled, and all I was told was to stop using the ointment and use normal lotion. I had followed and still have been following all strict instructions on cleansing the tattoo, and moisturizing it every now and then. I have not over moisturized, and I did not keep the bandage on longer than I should have the day of. I air out my tattoo as well since it is on my ribs, but the infection seems to be getting worse. I was also told upon my down payment of $40 that my tattoo was going to be $75, so arriving the day of to be told I owed $60 (making it $100 total not $75) was absurd especially now that I have an infection. Read Less

We’re visiting family in California from the United Kingdom and our daughter has been begging us to get her ears pierced for a while! Both my beautiful nieces had their ears pierced there so we went on high recommendation, sure enough these guys set standards in how to make people feel welcomed and making them feel special:)) everyone from the owner to the customer service assistant was fab. Bri was so lovely and helpful whilst maintaining her super friendly approach! I ended up getting my nose pierced too and my eight year old daughter came out feeling like a princess only to be welcomed with a cute certificate. we had a photo taken with our favourite Bri too!! Thank you all at Zebra for a wonderful experience. My daughter wants to say thank you for my beautiful earrings I can’t wait to show them off in the UK :)) Read Less

Went in for a snug piercing with my friend who also got a piercing as well! Our piercer was Dominic and he is SUPER dope. He took a look at my ear and told me that the anti-Tragus would look better on my ear because some ears are too small for the snug! He made both my friend & I feel comfortable! He’s got such a positive and happy vibe! Sucks he’s only at the WC location 2 days a week but I will for sure be going back to him for ALL my future piercings!! 1 day after my piercing and it’s almost pain free and looks flawless! Thanks Dominic, you’re dope at what you do! 10/10 recommend him! Read Less

Aaron did an amazing job on my side tattoo! I was so impressed by the cleanliness and professionalism of everyone I interacted with! This was my first tattoo and he put up with my nervousness wonderfully and made me feel very comfortable with the entire process. I can't say enough good things about how it turned out! Will definitely be recommending this place! Read Less

I was greeted the moment I walked in, did not feel pressured to buy anything, and was in and out in half an hour. It was my first piercing and both the person up front and the piercer were super friendly and nice and overall just had a great vibe, which helped me relax. Look, I don't usually write reviews ok? Is this okay? Just wanted to make sure people knew this place was awesome. Read Less

I am so disappointed with my tattoo. I chose a cage with a bird coming out, but neither me or the artist realized that the bird would be better coming out in a different position than the picture because I chose the right side of my body to do it. Since the artist is used to deal with this I think he should have told me that. He should have asked me which direction I wanted the bird going. I felt like we have to decide quickly once we are there so I didn't realize the bird was coming out the wrong way. I just realized the mistake when I got home and looked at my tattoo in the mirror. Now I have a wrong tattoo in my body. It's not something that we can erase it and do it again, so I think the artists should be more careful and help people warning them about the best way for the tattoo to look better. Read Less

all I can say is WOWThis place is very CLEAN, FUN, AND FRIENDLY. My daughter begged and begged for a lip piecing. I was very much against it because she is 16 and very pretty I thought this would screw up her looks and if she changed her mind it would be a ugly scare on her face for life. NO ONE tried to change my mind on this, they never tried to talk me into it at all instead the lady at the counter told me her story. She had 6 lip piecings 3 were healed up from years ago and 3 were in place being used. She had one with out the ring one with a stud and one healed, I could see all 3 looks. the one that was closed and healed did not look like an ugly scar at all, in fact it looked like a tiny freckle. It was very hard to see even with my glasses. the stud wasn't bad looking but the hoop was very cute!. Because she took the time to share with me as a parent on my concerns I felt at ease about the pierceing. My daughter got this for Christmas and it was a real nice adventure. The Guy that did it took all but a few min. to set up and poof before I could blink it was done. No pain, No blood, and no tears! It was like a doctor's office in there, very very clean and safe, Every thing used was in a sealed pack. The after care was well explained and written out. the products were on hand at a good price. They even have a oil called emue oil that stops the scaring. And the guy was very NICE. he took his time to set a dot in place to ask if we liked it before he ever clamped it off. He looked at her face to see how she was built so the dot was set as natural as possible. WONDERFUL. Read Less

I am so happy with my tattoo that I got from the artist at Zebra Tattoo. I wish I could remember his name... He made me feel so comfortable, and my tat came out so amazing. Thank you so much. I'll be back! Read Less

I've always wanted a portrait of my late grandma on my inner arm, but I was always skeptical thinking that the tattoo wouldn't look anything like my picture, but I decided to go ahead and do it anyways. The artist at Zebra is AMAZING! The tattoo looks so realistic... I am so happy with everything. Thank you. Read Less

I went with my friend to get some tattoo work done at Zebra, and I already want to go back and get more. My artist did such an amazing job on my piece, that I believe I found my tattoo artist for life. Read Less

I have gotten a lot of my tattoo work done at Zebra, and I keep going back to them, because all the artist are truly talented. I have no reason to go anywhere else for the work. Everyone is also super cool. I love going there. I recommend everyone trying them out. Read Less

Best tattoo shop, best piercings. Everyone is super cool, friendly, and welcoming. I've seen how they are with people who are a little scared of the process, and they make them feel so comfortable. You guys are AWESOME! Read Less

I share at least 7 years of history with Zebra from the Berkeley location to their Walnut Creek location. Zebra means so much to me since it has been a big part of my life, from getting divorced to dating and now married again and happy. Very great worke been done by G and can't say enough on how nice the employees are.Read Less

What I like & respect about Zebra is that every way I look at it, they've got made. I feel good and totally trust going to Zebra, taking friends and family without worrying about being mis-treated, unsanitary environment, etc.... That's why Zebra is 5 star all the way around. Read Less