(tldr: left a deposit for a large commission piece and was ghosted by artist Dylan. Dylan then rejected doing the piece when I called him out for not responding, and I am pending on him sending my dep... Read More
(tldr: left a deposit for a large commission piece and was ghosted by artist Dylan. Dylan then rejected doing the piece when I called him out for not responding, and I am pending on him sending my deposit back. )Dylan at Cosmic Creations did a script tattoo for me about a year ago, and touch up just over a month ago. I thought he was a nice guy, so I asked him about a cover up for my hip. Mind you, I am driving from Alameda in the East Bay all the way to Tahoe to be tattooed by Dylan. I left a deposit with him on June 30th for a tattoo I had asked him to design and tattoo in the next few weeks. He said it wouldn't be a problem. In the past, he had failed to get back to me for over a month, so when I asked about the hip he told me I could leave a deposit for the design and it would ensure that he got back to me. He said that specifically that he would reply faster, without being prompted, and apologized for his previous delay in responding. I sent a few ideas for the cover up to Dylan over the course of 3+ weeks, and when I made a solid decision about one, I sketched out a rough drawing and sent over reference pictures. He still had not responded to me in all that time, and the days kept passing. I messaged Dylan on July 3, 12, 18, 21, and 24. I sent him a message asking if he was still interested in doing the piece, and if he wasn't, to please send the deposit back as he hadn't sketched the idea or anything and I wanted it done soon (else I would not ask for it back if he had already designed something). He responded seeming very upset and telling me he would not do the piece anymore because I was "blowing up his instagram" (the platform he chose to message over). Because it was Instagram, I could see every time he opened my message and said nothing, for weeks. If he was so incredibly busy, he could have sent a simple "got it, I'll get back to you later." It takes 10 seconds to type that. I have not yet received my deposit back, but I will update this when I do. The 1 star is for the lovely piercer who did my daith, and another artist at the shop, Ian, who did a great job on a tattoo for my friend. I would not recommend Dylan to design larger pieces, due to his customer service and inability to reply. He can trace letters just fine, but that is unfortunately the extent of my experience at this shop and I will never be back. Was going to make it my regular place and have several large pieces done here, but the lack of customer service and general rudeness of the staff (mainly Dylan) are a deal breaker. Read Less