I was hesitant to let my daughter have her nose pierced, but when we finally agreed to let her have it done, we selected Artifact based on the reviews.I have multiple tattoos, but none were done at Ar... Read More
I was hesitant to let my daughter have her nose pierced, but when we finally agreed to let her have it done, we selected Artifact based on the reviews.I have multiple tattoos, but none were done at Artifact (but after seeing their work, I kind of wish they had been).We called ahead for an appointment - and when we got to the shop, there were several "walk in " customers waiting. But because we had an appointment, they took us at the appointment time, ahead of some of the "walk in's" - that was a good and professional start.The shop was immaculate, and also well furnished - not just a hole in the wall, like so many other shops.. that means to me that they put money into presenting a pleasant experience for their customers. Few shops do that.Kristen was so sweet to my daughter. Kind, professional, she explained everything in detail, and her customer service skills are top notch.My daughter REALLY wanted a ring, and didn't realize that she would have to wait 3 months for it to completely heal before she could switch the stud to a ring (they made a point of stressing exactly WHY that was so important).My daughter will be in Belgium for the school year in less than 4 weeks, so she was very disappointed when Kristen said that to switch the post for a ring, she really needed to go into a shop and have it done professionally.This is when Kristen BLEW my mind. She said that if we come back in a few weeks, before my daughter left for Belgium, and gave her the exact location she would be staying, that she (Kristen) would do research to find a reputable shop in Belgium that would accommodate my daughter. WOW!!There is no doubt that we will be back to talk to Kristen before my daughter leaves! (and to purchase her additional rings)I'm not into getting pierced myself, but if I were to have any more tattoos, or anyone would ask for a piercing recommendation, I wouldn't hesitate to recommend Kristen and Artifact!Good job, and Thank you! Read Less