Let's just say that this review is way overdue. Like years overdue.The first time I went here was to upgrade my nostril jewelry from a stud to a hoop(circa 2015). I kind of regret not getting all my p... Read More
Let's just say that this review is way overdue. Like years overdue.The first time I went here was to upgrade my nostril jewelry from a stud to a hoop(circa 2015). I kind of regret not getting all my piercings done here, but the other ones I've gotten preciously were done at Braindrops(rip). Between the attention to detail and customer needs, any customer can tell they're a sincere and honest business who believes that all steps in the piercing process are important. Ended up choosing a seamless gold hoop. The install went smoothly. My jewelry installer explained the whole process and what he was doing(even though he didn't need to), and made sure I felt comfortable the entire time. The whole experience made me decide to get all of my next piercings from BM.Fast forward to May 2018 and I came here with 2 of my friends, where we planned on getting new piercings(triple earlobes, conch, and nipple piercings). We were all taken care of by a really nice patient lady in the front who advised us on colors, metals, and bars per our bodies and our piercings. She never tried to upsell anything and she was totally honest and didn't rush us through the process. Once we picked out our jewelry, we were seen by Eldo, who calmed us all down and explained all of our piercings to us. Throughout the process, he washed his hands multiple times, took the time to mark us up to our liking/matched the piercings to be symmetrical on each side. It was a pretty meticulous process but it was totally worth it. During the actual piercings, he told us exactly what he was doing, what he needed us to do, while somehow keeping all our nerves in check. Afterwards, he instructed us on specific aftercare, healing times, and advised us on when we could upgrade our jewelry. Fantastic job, Eldo!Today, I made a solo trip to BM to upgrade my jewelry from almost a year ago(yeah, I know, i upgrade at a sloths pace) and because it was the weekend, it was busier than usual. Although it was busy, the FOH jewelry advisor kept to the process, and talked me through my different options. I also described a specific type of navel jewelry(floating navel) and he knew exactly what I was talking about, and they were able to build a custom piece of jewelry for me there. I waited for ~30 minutes, as I was advised, and then was promptly seen by Alex. He was really professional, sanitary, and quick with the jewelry swap! He also made sure all my jewelry fit, even trying different barbell sizes to see which one fit better. Although we chatted about his various piercings, he still kept his professionalism throughout and gave some really sound advice on piercings I've been thinking of getting too.I appreciate the high level of detail, customer service, and professionalism BM consistently gives to its customers.Be advised that their metals are very high quality and they work with reputable sourcers, and you get what you pay for. Their jewelry has already lasted me at least 4 years and it looks absolutely new and amazing! Much love to BM Read Less