I called this place around 4:30pm today to see if they had a piercer and if so, when he/she would be leaving tonight as I wanted to change the jewelry to a daith piercing I have. ย The guy on the phone... Read More
I called this place around 4:30pm today to see if they had a piercer and if so, when he/she would be leaving tonight as I wanted to change the jewelry to a daith piercing I have. ย The guy on the phone was really nice and let me know the piercer would be there until about 8pm and to just drop by. ย Great!I show up around 5pm and let the two guys who were working know I was there for a jewelry swap. ย One of the two guys motioned to me to come back and have a seat. ย I let him know I got my daith done in April and I'd like to change the jewelry if it was healed. ย He literally smirked and shrugged at me, like this ยฏ\_(ใ)_/ยฏ ... off to a great start.He goes to take out my captive hoop and actually ends up stabbing me/slipping with the forceps and now I'm bleeding, cool. ย I then start to get anxious and breathe a bit more heavier, he asks me what's I wrong so I tell him I'm anxious, he asks why and I tell him because I'm bleeding, in somewhat pain, ย and I don't want to lose the piercing. ย He lets me know I'm stressing him out with my breathing, pardon me.He tries to put my new jewelry in and isn't able to; the jewelry isn't long enough - something I would have expected him to gauge before taking out my jewelry. At this point, I'm freaking out on the inside and still anxious. ย I politely let him know I would order a new longer piece and come back, but in the mean time lets put my original jewelry back in. ย He seemed upset and let me know I could do that myself, perfect.Eventually he puts my original jewelry back in, after MUCH struggle with the ball. ย He asked where I got the piercing done, I said out of the area. ย He let me know that he hated this type of jewelry, this was clearly not done by him, and that it's the worst piece of jewelry. ย Thanks for the feedback.I left the shop with a bloody ear, bloody jewelry put back in its bag/box, stress, and a painful ear from when he slipped/stabbed me in the ear. ย I've spent the last 30min looking at the Facebook, Yelp, Instagram etc accounts for this place - including its artists and tagged photos. ย Nowhere can I see a single mention/photo to a piercing; I am now thinking they do not do piercings and really had no business changing my jewelry or saying they had a piercer when I called. ย Super disappointed in the customer blaming, insensitivity to my anxiety that this "piercer" showed me - no professionalism, no expertise, and no customer service. ย I would 100% NOT approaching this shop what so ever for any piercing needs.EDITED TO ADD: the owner Jason promptly contacted me via my review and was very professional; he let me know this is not how they do business and is sorry for my poor experience. ย He also let me know he spoke with the piercer. ย At this time, my review stands as is and should I give Delta a second try in the future, I would be happy to give them an updated review. Read Less