I am fairly new to the whole piercing thing. I guaged my ears, pierced my nipples, and recently had two cartilage piercings. Although non were from Blue Lotus, she was extremely helpful on how to care for my poorly healing cartilage. The actual store Nomad, where I original had them done, did not seem to care on my numerous efforts to help them heal properly. There is a great selection of jewlery, especially if you like something less average, unique, or custom. She had great energy, Ive seen her with other customers. She takes her time to individualize the information to you and what you need to know before you make a commitment, with a piercing or even a style of jewlery for your body. Read Less