I made the mistake of giving Jen the benefit of the doubt and went against Yelp reviews and long behold she failed... confirmed the negative remarks.  Got there 15 mins early to my appointment and found a gentleman who was a client waiting 45 mins prior in the heat on patio.  My appointment time passed 30 mins after no call/Text nothing from Jen.  She was also fully aware I was coming from Antioch CA which was a 2 hour drive.  Still after a week no call but man I'm so glad she did because another shop came thru and talk about 5 star service and now fully satisfied and it turned out better than i envisioned.  I will never visit this shop or give any good reference. Read Less

This place is the absolute best tattoo shop in Morgan Hill!!!! Jen is super respectful and is so helpful when it comes to figuring out what exactly it is you are looking to get tattooed. I started going to her a little over a year ago to start an automotive themed sleeve after having a not so pleasant experience at one of her Morgan Hill competitors. The shop is always clean and has a very welcoming feel. Jen never disappoints! Read Less

Jen has given me one of my favorite pieces I have ever gotten. Not only did she do an amazing job on my tattoo, but she booked out an entire day of her booked schedule to take me and 4 other friends. The day was very fun, and every time I see her she is in a good mood and always making me laugh. Jen is also VERY talented and I would recommend to anyone looking to get a tattoo. Read Less

She is so fantastic!!! I got a memorial piece done and it's so beautiful/personal for me. It turned out so great and she was so accommodating with me being a little wimp at times! She is great with knowing when I needed to have conversation and when I didn't. I loved her detail and thought she put into it! Read Less

Jen is such an amazing artist. I discovered her thanks to an old friend of mine and glad I did. She works fast and her tattoos are always amazing quality. She has done a total of 10 tattoos for me and they all are amazing. I would reccomend if you're looking for a permanent tattoo artist! Read Less

Would give zero stars if I could. Like every other review on yelp for this business Jen is extremely unprofessional. I met with her and made an appointment for my tattoo in The beginning of April. It is now June and have yet to get my tattoo. The day of my appointment April 6th she texted me an hour prior and canceled. Re scheduled me for another day. Which is fine I understand things happen. Second time around she did the same thing, the day of my appointment she canceled. Third time around she didn't show up to our appointment. Fourth time around she canceled on me again. The fifth time I had called and texted to make sure that we were still meeting for my appointment she didn't show up AGAIN. She had 2 other people waiting outside the shop for her and she just never showed up. I understand re scheduling, but FIVE times? No way. Would never ever recommend to anyone. Read Less

I didn't want to believe the posts about Jen not showing up to her appointments because I loved her portfolio, but it's true. I met with Jen in early MARCH to discuss a piece. We scheduled an appointment for end of March. She cancelled. We rescheduled for early April. She cancelled saying she was still waiting for a new machine to come in that she wanted to use for my piece. We rescheduled AGAIN for mid May. At this point I had waited a month for my appointment since the last cancellation, and over 2 months since our first sit down. She confirmed with me the night before, then cancelled on me 1-2 hours before my appointment.Also, a week before my appointment I asked Jen to see the sketch of my piece and she explained she doesn't send her artwork via text. I completely understand that as an artist. So I asked to meet in person so I could see the sketch/show my mom to get her opinion since its a memorial piece for my mom's best friend(my aunt). She replied with "we can make adjustments when you come into your appointment" and COMPLETELY ignored the portion about me wanting my mom to see it. I've never met an artist that wouldn't show their client the sketch of the permanent tattoo they're about to get. (PS. Why would I want to wait for her to make adjustments to the piece after waiting 2 months for my appointment?) There's no doubt she's talented but after the last cancellation I gave up. Be careful if you put down a deposit. Read Less

Would not consider if you're really serious about getting a tattoo. Had three appointments with Jen, she changed it the first time, cool, that happens. Showed up for the second appointment, she ghosted me. Rescheduled again, and showed up for the third time, again Jen is no where to be found. Another patron had been waiting for her for an hour.  Even the other tattoo artist had been trying to reach her and couldn't contact her. Totally unprofessional and not worth any more of my time. Read Less

I love going to Jenn. She works fairly quick and does an amazing job on every piece. Plus she always makes every visit fun and charges a reasonable amount for the amazing quality! If you're looking for a tattoo artist who is down to earth and does great quality work then I would recommend Sailors Ink for sure! Read Less

Sailors Ink is amazing and Jen is even better! Went here for my first ever tattoo and I was extremely nervous and scared with no clue what to expect! Jen was amazing and walked me through pricing, what to expect, etc and she did a wonderful job doing my tattoo on my foot that came from a letter my grandma wrote me. She was funny, the shop is clean and welcoming and I couldn't have had a better experience for my first! Read Less

I booked an appointment for Saturday morning, and even got a call back from Jen, confirming the appointment for my niece to get a special tattoo honoring her brother who died.  We emailed the design to Jen, and never heard back.  We did show up for the appointment at the time scheduled, and waited, and waited, and waited.  Jen never showed up (other folks were waiting too, they got fed up and left).  After waiting an hour, we finally left.  I would never recommend a place that books and appointment and then stands you up.  No phone call, no explanation.... nothing.  I would highly recommend NOT using this place! Read Less

I've been going to sailors ink for a few years And i can honestly say its friendly and clean and a nice atmosphere With great artist I will always choose sailors ink for my work I've had 11 tattoos done by jen And hoping to have many more done Read Less

Took arts and crafts to the extreme yesterday at Sailor's Ink Tattoo to get my first ink with Jen! I ABSOLUTELY LOVE MY TATTOO! I give Jen my 100%, my 1,000 out of 10, my commitment to going back to get more work done. #TATTOO #FIRSTINK #SAILORSINK #SaintMichaelTheArchangel #SAILORSINKTATTOO #LOVEMYTAT Read Less

First off, Jen is a tremendous amazingly talented artist. I met her a couple of months before my wedding and desperately needed a cover up. I had scarred skin, and was really nervous after my first experience left a bitter taste in my mouth. I definitely was hesitant to trust anyone and once we talked and I saw her portfolio, I knew I found my artist. She had a big task incorporating 10 flowers in my cover up all chosen by family members. She brought it to life in a way I co...uldn't have imagined. It is absolutely beautiful. She captured the essence of what I wanted and completely covered up my old tattoo like it was never there. Despite it being a large shoulder/upper back piece, she had it all healed by the wedding and made my wedding photos that much more beautiful having my family represented in this beautiful art I get to wear forever. I get complimented all the time, and my mom who never liked tattoos, now wants one by Jen. She has a gorgeous shop. Clean, professional and a large selection on ink. She truly listens and really customized your experience. Gentle hands and doesn't grind into your skin. She is a gem, and I'm so lucky I found her! It's coming up on one year of marriage and we have an appointment on our wedding anniversary to get our ring fingers tatted, since we are both massage therapist and can't wear our rings that often. And we are lining up appointments for continuing my shoulder piece into a sleeve and my husband graduation gift is a shoulder piece to start! He can't wait to get his first tattoo by Jen. Obviously I can't say enough good about this artist! Go to her you will not regret it! I'll post pics soon! See more Read Less

By far the best experience of my life. It was my first tattoo and Jen was completely amazing. She was kind and listened to me ramble from nerves. She made my whole first tattoo experience awesome. Her work was beautiful and one of a kind! I completely trust her and am already saving up for my next tattoos! Get a tattoo with jen and you won't regret it! :) Read Less

My sister and I recently got tattoos here from Jen it was late minute and she was so accommodating with our requests. When we arrived at sailors ink it was not your normal tattoo shop which I love sometimes they can look too intimidating but this place was nicely decorated and welcoming. Jen is a great tattoo artist she doesn't stop her lines as much as other tattoo others so the pain for a shorter amount of time. I would recommend her and this place to anyone. The comfortable atmosphere and Jens customer service plus her talent is a winning combination I will be back! Read Less

Jen has given me most amazing three quarter sleeve ever. I absolutely love working with her. I researched a lot of other places before getting my first tattoo and as soon as I went in her shop and met her I knew she was the one for me instantly. Her art is top notch and her passion and enthusiasm is off the charts. She loves what she does and cares deeply about creating the best art possible, leaving her clients fully satisfied. She involved me thoroughly with the creative process and delivered art work beyond my expectations. Her line work is crisp and shading techniques are amazing. She is versatile and capable of creating a diverse number of styles. She even taught me how to improve my own artwork. She started as my tattoo artist and quickly become a good friend as she does with all her clients which is evident by all the clients that stop by just to visit. Going to her for a tattoo is like becoming part of her family. Her shop is ran very professionally but with a family feel to it that makes you feel comfortable and like you belong there. The shop is spotlessly clean and she makes her process transparent so you know what she is doing at all times and that it's being done right and safely. There is never any pressure to do something you aren't sure you want. Her wait times are reasonable and scheduling with her is easy and consistent. She stays in contact with you leading up to your appointment so there are no surprises. I highly recommend getting work done by her and refer good friends to her regularly. She is the only one I will let do my work and have more work planned for the future with her. Thank you so much Jen for your creations which I will wear proudly for life! Read Less

First off, Jen is a tremendous amazingly talented artist. I met her a couple of months before my wedding and desperately needed a cover up. I had scarred skin, and was really nervous after my first experience left a bitter taste in my mouth. I definitely was hesitant to trust anyone and once we talked and I saw her portfolio, I knew I found my artist. She had a big task incorporating 10 flowers in my cover up all chosen by family members. She brought it to life in a way I couldn't have imagined. It is absolutely beautiful. She captured the essence of what I wanted and completely covered up my old tattoo like it was never there. Despite it being a large shoulder/upper back piece, she had it all healed by the wedding and made my wedding photos that much more beautiful having my family represented in this beautiful art I get to wear forever. I get complimented all the time, and my mom who never liked tattoos, now wants one by Jen. She has a gorgeous shop. Clean, professional and a large selection on ink. She truly listens and really customized your experience. Gentle hands and doesn't grind into your skin. She is a gem, and I'm so lucky I found her! It's coming up on one year of marriage and we have an appointment on our wedding anniversary to get our ring fingers tatted, since we are both massage therapist and can't wear our rings that often. And we are lining up appointments for continuing my shoulder piece into a sleeve and my husband graduation gift is a shoulder piece to start! He can't wait to get his first tattoo by Jen. Obviously I can't say enough good about this artist! Go to her you will not regret it! I'll post pics soon! Read Less

Jen has cancelled and rescheduled two of my appointments so I decided not to make appointment #3. She does not have the customer service skills or respect for her customers that she needs to run a successful company. I have also tried to go and take a look in the shop before making my appointments and all three times no one was at the shop, even though their hours stated they were to be open. Read Less

If you love tattoos you go high and low looking for someone amazing... Well I've lived in so many cities and when I walk away feeling disappointed I wonder why did I not wait for Jen. She listens, she is professional, she is artistic and her hands are amazing! I hope I can cross oaths with her again and get more! You will not be disappointed... She is the REAL deal! Read Less

I'm sad to have to review how disappointed I am with Jen's customer service. We've had a combined total of 4 appointments with her and she's cancelled 2 of them. One was understandable but the most recent was just plain poor planning and bad customer service. On both of the appointments that she kept it took far too long to actually get anything started. Our time is valuable just like everybody's is and she takes far too long to get started for my taste. I've had work done by lots of artists, some very famous in the tattoo world and I've never had an appointment cancelled or had to wait for over 30 minutes to get the work started. While she is a very talented artist that's not enough for me to continue to patronize her shop. I had plans of having her do a full back piece for me but I'll be looking for someone else to do that for me and my fiancee will have her work finished elsewhere as well. I'd give her 5 stars for her art work but 0 stars for reliability and customer service. I was really looking forward to working with her on a long term project but I can't deal with wasting time and flaky people. Read Less

I've never had a tattoo artist so invested in her business but at the same time treat her customers like family. Not only is she a great artist but she trying to figure out what you really want rather than what you think you want.Jen invests so much time to make sure that it's exactly what your looking for rather then what you randomly think you want. What a great person. Even if you don't know her, she still treats you like a friend if not family. Please see her and tell her what ideas you have because she can turn them into magic. .. Read Less

Tyler was an artist I went to before he came here; as nice and talented as he is, he lacks communication skills and costumer service. He left my Mom's original tattoo by him and the touch up he started both unfinished.   He forgot and had to cancel on her several times and it's difficult to get a hold of him. I had to find out through his coworker why he stopped doing business with us. There was miscommunication on pricing on his part and we would have paid his quote if kept in contact with us.   Come here if you want colorful and fun ink, but be mindful if you go to Tyler for work done. Read Less

Shawn did the most beautiful Day of the Dead tattoo for me. I would highly recommend him if you are looking for a tattoo artist that is confident about what he is doing and no BS. It turned out to be a long session and he was very patient and relaxed, willing to work as long as I  was. This was a great experience, awesome work, clean shop. Can't wait to work with Shawn again. Read Less

Jen is a great artisit, her shop is very clean. She is very patient and helps with ideas. Love this place not one problem and been here 3 times already...pricing is very reasonable, work it great!!! love it Read Less