More than impressed and so glad I went with Josh at Island Tat. I've been wanting to get a Polynesian tribal sleeve for awhile to represent the Hawaiian side of the family but wanted to also represent... Read More
More than impressed and so glad I went with Josh at Island Tat. I've been wanting to get a Polynesian tribal sleeve for awhile to represent the Hawaiian side of the family but wanted to also represent my Chinese side also. One theme is extremely constant throughout the process....Customer experience and satisfaction is number 1 priority!My first impression of the outside of the shop gave me a pause as there was no obvious "Island TaT" sign. I later found out that with a sign out front, people without an appointment would walk in and 2 things would happen, 1- Artists would have to break concentration, stop the tat to talk to customer. 2- Turn the customer away. Both are not great customer service. Customer sat #1!When you walk in the shop, everything is professional from their own clothing line, own art, music playing and the shop is clean...even the bathroom. You know if someone takes the time to ensure the bathroom is clean and shop is organized, they care. They even took the time to print their tat designs from past clients in many hardcover professional photo books. Not a three ringed binder with photos but a hard cover book I would buy in a bookstore. Takes time and money to do that. Shows they care. Everyone in the shop is super chill. Josh welcomed me and we sat down for about 30-40 minutes taking notes as he asked me questions about my family history, what means the most to me, married, how many kids, brothers, career.....took me by surprise when he started to show his vast experience educating me on certain symbols and styles that I may like to represent me, family and life's journey in my tat. What is Hawaiian, Samoan, Tahitian...What he came up with is nothing short of amazing. He had a symbol for my wife, daughter, son, father, mother, 2 brothers, me, my career and even placed Hawaiian spears over the scar from when I got injured in Iraq. Customer sat #1. The thing that completely blew me away is that with many repeating designs of spears, triangles, braids, birds, water....Josh never once used a computer drawing to ensure he drew it even and straight. He drew it FREE HAND straight on my arm with a blue surgeon marker! Then saw him tat triangles perfectly straight and even with no markers even. That shows you the experience he has. I see why Polynesian chiefs ask for him by name to tattoo them. Absolutely incredible. Absolutely worth it. If you want professionalism, knowledge, experience and a shop who's Customer satisfaction is #1.....Island Tat is the only place to go. I'm going back when I get back from deployment to finish the back piece. Check out their TatTalk. Super funny and informative. Read Less