So I came into 454 in September last year with a friend who was getting another ear piercing. Max was her piercer and I really liked him! He was funny, engaging, and super nice! We started discussing ... Read More
So I came into 454 in September last year with a friend who was getting another ear piercing. Max was her piercer and I really liked him! He was funny, engaging, and super nice! We started discussing jewelry for one of my piercings and I was interested in rose gold. However, he alerted me the price of real rose gold jewelry and I didn't want to spend hundreds of dollars on it. He gave the great idea that he could special order the jewelry to be the regular silver barbell but he could tint it to look rose gold so it would only be about $30-50. I put down my deposit and he said it would take a few months to come in. We exchanged over email a few different ideas, and I was trying to see if there were other styles but he alerted me that this was the only style that was in my price range and that he had access to. I said okay and decided to keep the original one we talked about. I continued to ask each month if it was ready, and he told me that it was still being ordered. Then, in December 2017, I was alerted it was ready and came to get it. Max was not in, and the woman gave me the jewelry and told me my total would be $200+. I was confused and told her the situation where he told me he would be able to make me a imitation rose gold. She called Max and said that there was miscommunication. I asked if I could just receive my deposit $ back, and she said no and Max will order the right one and it would take a few more months to give me what I want. I understood and told her that's fine, I'll wait then for the jewelry.In beginning of July, I asked Max the status of my jewelry and he never replied. I asked him again, about 2 weeks later over email. He told me he would just refund me my deposit now. I'm assuming he never put an order in. I totally respect him for just giving me back my money and appreciate it, but I felt it a little ridiculous to have waited almost a year for jewelry, never updated about the jewelry unless I initiated, and then just given the money back. I really enjoyed going to 454 initially but this was just a waste of time at the end, probably for him too. Read Less