I know a lot of people who love this shop and I've tried so hard to like this place, but my overall opinion is that it does not live up to SF (my hometown) piercing shop standards and I've been disapp... Read More
I know a lot of people who love this shop and I've tried so hard to like this place, but my overall opinion is that it does not live up to SF (my hometown) piercing shop standards and I've been disappointed by them a few times. Let me explain...I've only been here for jewelry changes 3 times and I've only been satisfied once1. (2011) I had my tragus piercing in for a year and didn't take care of it, it had that ugly red bump on both sides. I mangled the CBR I was pierced with to an oval shape with pliers and they helped me get it out and put in a nice long labret with a ball top. Ugly, but not as ugly as my ear. I asked for titanium but they only had steel. Ok, fine. My ear eventually healed with seal salt soaks and I changed out that earring for a prettier titanium one is SF (Braindrops, highly recommend).2. (2012) I wanted to change my 2 year old helix barbell to a longer labret since I had a bump in the back from the barbell being too tight and wanted to be able to sleep on my side. They told me my hair would get caught in the labret (can't confirm either way) and talked me into a CBR after assuring me my hair brush wouldn't get caught in it. For a year, low and behold, every day and night my hair brush would get caught in it and yank my ear. I eventually retired the piercing, I never liked it anyways. *I told myself I wouldn't go back, ...but they have coupons and my pierce-happy friend raved about urban body and told me everything she had done was from here, how much loved them and their titanium jewelry. Ok fine, I'll reconsider...*3. (2017) My 6 year old tragus labret fell out so I went here out of desperation instead of waiting for the weekend to go to SF. I asked for a titanium post. They say they don't have any titanium, only stainless steel. Ok, whatever. The woman who changed my jewelry just dipped everything in alcohol for 1 sec (I'm used to others letting it soak for a bit, and as a microbiologist I'd feel more confident about the sterility if they let it sit a little longer) and asked me if I preferred a shorter bar and I said yeah. She grabbed a post out of the drawers, WITHOUT MEASURING IT to see if it would fit my fat ear and put it in. I immediately thought it was too short but hoped for the best. It was very snug and occasionally itched. Only 3 weeks later, my ear pushed the two pieces apart and my earring fell out. I looked in the mirror and the area where the top had been was very red, itchy, and irritated. As I thought, it was too short.I sighed and told myself I am never going here again... for real this time. Read Less