Called ahead on a Sunday to see if they had jewelry, the guy on the phone asked what for, I told him for tragus piercings, he said yeah, come on in. When i got there, he proceeded to pull out a small ... Read More
Called ahead on a Sunday to see if they had jewelry, the guy on the phone asked what for, I told him for tragus piercings, he said yeah, come on in. When i got there, he proceeded to pull out a small jewelry box about the size of a sheet of paper, and told me they're in there somewhere. I then spent 20 minutes sifting through the tiniest little pieces, trying to find something that would fit, and it's matching pair. At some point, I asked if they had them organized by gauge, he didn't know what that meant. REALLY? At a tattoo/ piercing place, the employees don't know what gauges are? After about 20 minutes of sifting through mismatched jewelry, I found a matching pair! Rhinestone studs, snap enclosure, one was slightly bent, but I wasn't about to spend any more time. I asked if someone could put them in for me, no dice. the piercer wasn't there. I thought, forget it, I'll just buy 'em and figure out how to get them in at home. He then told me they were $20 each. LOL ookaayy... i handed over a visa, he said he wasn't sure if he could accept visa today, they're usually cash only. WHY didn't you mention that when I called before I came in? Once he determined he could in-fact accept visa (this is 2018, after all), he advised me there would be an additional 5% fee for using a card. 1, your employees need to know the basics of the products they're selling. 2, the customer should not be doing the job of the employees in sifting through jewelry; especially unmatched, unmarked, completely disorganized jewelry. It would be one thing if there were a bunch of customers waiting and everyone was busy with another customer, but i don't recall there being another customer in the building at all (which i'm no longer surprised by). and 3, the products are way over-priced, with only one option, and clearly cheap quality to top it off. I won't even get into the cash-only joke. (who even carries fiat anymore?) After about a half hour, I walked out of there empty handed, wondering how this place is still in business. Can't speak for their tattoo artists, or the job they do, but I wont be back here. Ridiculous is the only word I have for my experience. Read Less